Vera Buick GMC

Chris A. and his team made the whole process of getting my car fixed seamless. I was able to book my appointment online, get shuttled to a loaner car, quickly and his team made the whole process of getting my car fixed seamless. I was able to book my appointment online, get shuttled to a loaner car, quickly check out and have my car valeted to me all within just a few hours. Every single person I interacted with was friendly. The whole exchange was very positive and I highly recommend Chris and Vero Cadillac/GM. Thanks for the great service! More

Working with Gio (Giovanni Rubio) makes all our vehicle service painless. Our visit this time was efficient and professional, making this no different than usual. A thanks to Gio for making us want to cont service painless. Our visit this time was efficient and professional, making this no different than usual. A thanks to Gio for making us want to continue to choose Vera to perform all the service on our GM vehicle. More

I really liked doing business with Jean Raymond and his supervisor Victor. They made sure everything was 100% in order with my Enclavebefore I took it home. Also the price was negotiable as I paid cash. supervisor Victor. They made sure everything was 100% in order with my Enclavebefore I took it home. Also the price was negotiable as I paid cash. More

Amazing service, I love that car. Josue was very helpful, very knowledgeable and professional. Recommended!!! Josue was very helpful, very knowledgeable and professional. Recommended!!! More

Giovanni was a good service advisor very thorough. Very polite. Thank you very for a very good thorough job. Be using him from now on. Thank you. Very polite. Thank you very for a very good thorough job. Be using him from now on. Thank you. More

Very professional, they always do what they say they will do and keep yo updated throughout the whole process. do and keep yo updated throughout the whole process. More

My car broke down at my place of employment. I had to get my vehicle towed to my house. The next day I had it towed from my house to the dealership. I was notified my car would be ready the same I had to get my vehicle towed to my house. The next day I had it towed from my house to the dealership. I was notified my car would be ready the same day. As a courtesy I was sent a Lyft to pick up my car. More

Moises was great from the beginning to the end. He answered all my questions and help me choose the best GMC Sierra 1500 Pickup with all the options that I was looking for. I highly recommend him! He answered all my questions and help me choose the best GMC Sierra 1500 Pickup with all the options that I was looking for. I highly recommend him! Thank you again Mo! Also a big shout out to Chris Vera, Thank you! More

My car has been in and out of the shop three (3) times in the past fifty-six (56) days. The first two (2) times were for non acceleration. The third time for non starting and the check engine light. Each tim the past fifty-six (56) days. The first two (2) times were for non acceleration. The third time for non starting and the check engine light. Each time the vehicle was towed to the dealership. The first time my car sat for three (3) before it was looked at and I was told the battery wasn't supplying enough voltage to sensors. ( Note: the battery had been replaced last year). The second time I was told it was the Transmission Control Module. That was replaced in addition to the transmission fluid being replaced. The third time I was told it was the Engine Control Module. So that has been replaced. I asked my advisor to also check the park assist and informed him that that car was making an intermittent dinging sound. Apparently neither was checked because the car is still doing both. My issue with all of this is the lack of effort that was put in to truly resolve any and all issues up front. The excessive towing charges, missed day of work, and off the charts anxiety level when I get into my car for fear of being stranded again. I drive a GMC and this is a GMC Dealership. I am highly disappointed at best. More

Working with Michael was great and he is very understanding of what timeline we needed and he also understood how to get it fixed quickly. understanding of what timeline we needed and he also understood how to get it fixed quickly. More