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Vera Buick GMC

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
1,421 Reviews
Make the brief trip from Miami, Hollywood, or Broward County to Vera Buick GMC in Pembroke Pines, FL. We offer the selection of new and used cars that FL Buick and GMC drivers have been searching for. Don't forget to verify the hours our departments are open. Come visit us for a test drive today!
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300 S University Dr

Pembroke Pines, FL

33025

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Showing 1,421 reviews

August 08, 2024

The purchase of the vehicle was smooth. There was no pushing finance for smooth. I say overall it was a great experience. More

by lsantiago2753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

August 06, 2024

Ulises and Jean were very helpful and informative. Would recommend Vera to friends and family More

by jamminluv74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

August 06, 2024

So far, so good. No problem at all. Keep up the good work. Thank you More

by BILLYBORDERS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Quebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Vera Buick GMC responded

Billy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

I'm completely satisfied with the service, very professional people. Thanks a lot. I'll be there for the next service. More

by hernanramirez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Alter
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Aug 05, 2024 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

I scheduled an appointment for Thursday and drop my car off at the scheduled time. My car was not looked at until the following Tuesday. I don’t understand why it took so long for my car to even be looked More

by hccamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor’s name was Michael.
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Aug 05, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Gio was my service advisor. When i originally took the car he explain everything that was wrong. He mentioned he didn’t have the oart in stock. We discussed it would take 2 days More

by AMANDAFERNANDEZ011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
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Aug 05, 2024 -

Vera Buick GMC responded

Thank you, Amanda, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Professional service staff that are friendly and follow up with you during your visit. Excellent visit today! More

by rnash33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man
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Aug 05, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Demasiado la demora para un cambio de aceite, más de dos horas de espera. No me gustó el servicio More

by robertocmc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No tengo nombre
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Aug 05, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

August 04, 2024

Our service advisor mikell was very pleasant and answered all my questions I therefore would recommend this dealer to all my friends More

by marianne.kraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
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Aug 05, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Great customer service and very professional, listen to the customer complaints or service needed without hesitation. More

by Ronald Smith/Helen Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one on this list
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Aug 05, 2024 -

Vera Buick GMC responded

Thank you, Ronald and Helen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

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