Vera Buick GMC

Prompt and excellent service including valet service. Love the valet service! Great customer care! Picked up vehicle and dropped off same day - love that too! Love the valet service! Great customer care! Picked up vehicle and dropped off same day - love that too! More

I brought my Suburban in for a warranty repair issue and decided to have some other repairs completed while the truck was there because the service advisor, Eric, was so incredible to work with. Because decided to have some other repairs completed while the truck was there because the service advisor, Eric, was so incredible to work with. Because of the outstanding service I received I decided the following month to go look at a GMC truck that was at the dealership. I have bought many vehicles in my life but the experience I had with Vera was beyond my expectations! I had the pleasure of working with Jean Raymond and Andy in finance and I drove home that night with the truck of my dreams. As a business owner I know the importance of employees being the ambassadors for your business. Your ambassadors at Vera are the gold standard!! Eric in service Jean in GMC sales Andy in finance Paula Aedo in warranty You have a loyal customer for life. More

All of the received from the service department good was as well as upfront pricing.This all I have to say at this time.Thanks as well as upfront pricing.This all I have to say at this time.Thanks More

I explain the problem to Conrad and he told me that most likely the sluggish starts were fine to the battery. This proved to be correct. likely the sluggish starts were fine to the battery. This proved to be correct. More

Came on time, courteous, got the car back in the allotted time, washed and vacuumed! Very convenient for me! Would recommend the dealership to friends!👍🏼 time, washed and vacuumed! Very convenient for me! Would recommend the dealership to friends!👍🏼 More

Staff is courteous and no waiting a long period of time.Waiting room is clean and comfortable and the mechanical staff is very knowledgeable. Would recommend to family and friends. time.Waiting room is clean and comfortable and the mechanical staff is very knowledgeable. Would recommend to family and friends. More

Quedamos muy satisfechos con la atención recibida, muy atento y profesional, Carlos el vendedor que nos atendió, al igual que el financista. Personalmente yo cuando vaya a cambiar mi auto, volveré con uds atento y profesional, Carlos el vendedor que nos atendió, al igual que el financista. Personalmente yo cuando vaya a cambiar mi auto, volveré con uds, gracias More

I bought a 2021 Sierra 2500 AT4. The vehicle front seats were replaced due to workmanship of the leather. The replacement seats are far WORSE than the original seats. This work was done at Vera with GMC ori were replaced due to workmanship of the leather. The replacement seats are far WORSE than the original seats. This work was done at Vera with GMC original parts. The service dept at Vera that changed the seats must have not read the ticket or really didn’t care to fix the original issue or the technician is blind. The second set of seats look horrible! I have called the dealer several times and I am getting nowhere towards this resolution. I have called GMC corporate and opened a case with them for this issue. Will someone call me and resolve this issue PLEASE! After being a loyal Vera and GMC client for many years….it ends with this last vehicle. More

My experience with your service department is a pleasure. Your staff is curtious and prompt. I appreciate the car wash as well. I would recommend your services. Your staff is curtious and prompt. I appreciate the car wash as well. I would recommend your services. More

I'm a happy Vera customer any time that I go. I always have a great customer service experience. If I go for an oil change service or if is the time to get or lease a new car. have a great customer service experience. If I go for an oil change service or if is the time to get or lease a new car. More