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Vera Buick GMC

Pembroke Pines, FL

4.8
1,417 Reviews
Make the brief trip from Miami, Hollywood, or Broward County to Vera Buick GMC in Pembroke Pines, FL. We offer the selection of new and used cars that FL Buick and GMC drivers have been searching for. Don't forget to verify the hours our departments are open. Come visit us for a test drive today!
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300 S University Dr

Pembroke Pines, FL

33025

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Showing 1,417 reviews

November 22, 2024

Had a great experience with my service. Mikell followed up with me and scheduled my follow up. More

by jalvags17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Nov 22, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with Mikell and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Lack of loaner inventory is always an issue. On the other hand, outstanding sales team. Especially Eddy Cross More

by mmarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great experience. Michael was great assisting me with everything. My go to dealership for servicing! More

by timboslice8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael crane
November 22, 2024

En primer lugar celebró el profesionalismo de Carlos Caballero que en ningún momento uso mecanismos de engaño, gracias. More

by maranaxscorpion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

All repairs done in a reasonable amount of time. Conrad always kept me up to date on where everything was. More

by efabritius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Nov 22, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Conrad and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2024

Excelente servicio y atencion de Jose Denis, buena descripcion de los modelos , precious y ventajas More

by reypetitm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Jorge Morales General Sales Manager

November 19, 2024

I was going to keep this to myself but since they keep emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repa More

by CHRIS.RABIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 20, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, Chris, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

November 17, 2024

I believe I've already completed this once prior. I don't remember Mr. Higuera. Staff were all very knowledgeable and professional. More

by deyoungp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

November 16, 2024

Excelente en todo sentido, me da mucha confianza, seguiré siempre con ustedes, incluyendo a mi familia More

by maranaxscorpion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

November 16, 2024

Fast and friendly. Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change More

by nicolasjandersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Nov 18, 2024 -

Vera Buick GMC responded

Thank you, Nicolas, for the kind words for Gio and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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