Ventura Volkswagen
Ventura, CA
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169 Reviews of Ventura Volkswagen
They work with you and help you out and take care of there customers. They made sure I was taken care of and work around your time. and help you out and take care of there customers. They made sure I was taken care of and work around your time. More
Couldn't Be Happier! My experience at Ventura Volkswagon was superb! Searching for a new vehicle is very stressful but Victor made it very easy and stress free! I knew exa My experience at Ventura Volkswagon was superb! Searching for a new vehicle is very stressful but Victor made it very easy and stress free! I knew exactly what I wanted and Victor delivered. Most dealerships treat you like a money sign and don't listen to what you want and need. Victor was very knowledgeable and informative and made the process very easy. I was in and out of the dealership in under an hour and went home with a beautiful new TDI! My experience was simple, fast and I couldn't be any happier. I highly recommend Ventura Volkswagon! More
Very nice n hassle free Bought a GTI at Vw of Ventura n place rocks ! Victor was a very pleasant n outgoing individual. Will definitely refer my family n friends to that loca Bought a GTI at Vw of Ventura n place rocks ! Victor was a very pleasant n outgoing individual. Will definitely refer my family n friends to that location. Thanks Vw! :-) More
Beware My experience with Ventura Volkswagen has been very stressful. After having my new car for over a month , I am still having issues with them even afte My experience with Ventura Volkswagen has been very stressful. After having my new car for over a month , I am still having issues with them even after numerous contacts with customer care at Volkswagen of America who is also actively trying to resolve my issues. With no contact or explanation , Ventura Volkswagen has failed to provide pay off for my trade in resulting in that account going over 30 days delinquent and they have no record of the new purchase I have been driving over a month now. You can imagine the stress and disappointment I am having with my reputation and possible credit score taking a negative hit and having to explain myself to the finance company what is happening. Two things concern me at this point. First is that they can have such a negative impact on so many aspects of your life without consequence , and second , that they seem to have no concern what so ever about how these issues affect people. If you read reviews to make an educated decision about purchasing or leasing a new Volkswagen , I would urge you to read and consider all of the reviews on dealers in driving distance. Going an hour out of your way just might be a good choice specially after you take delivery of a new car. More
Friendly & Exceptional Service! Im a 30yr old young professional and I have high expectations when it comes to customer service. What drew me to Ventura VW was a 05 E-Class. When I a Im a 30yr old young professional and I have high expectations when it comes to customer service. What drew me to Ventura VW was a 05 E-Class. When I arrived, Joe Salazar introduced himself and asked what I was looking for. I explained to Joe that I was only interested in the E class or a BMW. He did not try and steer me away from what I wanted. Joe made me feel at home as well as the rest of the staff. I test drove the car and loved it! Joe made the deal quick and easy and also gave me a great deal on this car! Thanks again for the great service Joe! Manny Mojica More
Friendly Top-Notch Service! When I was looking to pick up a 2015 GTI the folks at Ventura VW quickly set themselves above the other dealers in the Ventura/Los Angeles county area When I was looking to pick up a 2015 GTI the folks at Ventura VW quickly set themselves above the other dealers in the Ventura/Los Angeles county areas from the get-go. I emailed Jim the Internet manager to get some lease quotes and schedule a test drive. I needed to test drive over my work lunch break so I had just a one hour window to work with. I arrived and met Jim who was busy finishing up a sale with another client, but put me in the hands of Victor who was easily the most laid back and straightforward car salesman I have ever encountered. Victor knew the ins and outs of the car very well and was a fun person to test drive with. When we got back to the lot Jim and Victor provided me lease quotes with the exact parameters I had requested in my initial email. Two days later I was back to purchase as they were able to match the lowest price of any dealer in the Ventura/Los Angeles County area while also delivering customer service that went above and beyond the call of duty. I would definitely recommend anyone shopping for a VW to speak with these gentlemen as they will take care of you and make you feel at ease with your purchase. More
Victor was great It was a long process but throughout Victor was the perfect gentleman. He listened, worked with us and tried his very best to help us get excellent se It was a long process but throughout Victor was the perfect gentleman. He listened, worked with us and tried his very best to help us get excellent service. I left with a great deal on a great car. He is the reason I would go back to Ventura VW. More
Excellent service This was an easy process. I would recommend Victor to anyone off the street if they're looking to purchase a VW! He is a respectful gentlemen! Thank y This was an easy process. I would recommend Victor to anyone off the street if they're looking to purchase a VW! He is a respectful gentlemen! Thank you. More
Great Service this is the dealer who has treated me better. I felt like a celebrity. from the moment of the greeting until the time of closing the contract. They me this is the dealer who has treated me better. I felt like a celebrity. from the moment of the greeting until the time of closing the contract. They met all my requirements and doubts. More
Excellence Achieved Victor the salesman made the car buying experience easy and simple. He had a no pressure approach to the sale and we agreed on a price within five min Victor the salesman made the car buying experience easy and simple. He had a no pressure approach to the sale and we agreed on a price within five minutes. Sean the Finance Director was quick and efficient and didn't try to oversell any aftermarket products. Overall I would give Victor and Sean a 10 out of 10 on an overall experience. More