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98 Reviews of Ventura Toyota - Service Center
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May 21, 2014
basic service/oil change Marcelino has been my service man for 3 Toyota vehicles and I have always been very pleased with him. He is upfront and only takes care of the work t Marcelino has been my service man for 3 Toyota vehicles and I have always been very pleased with him. He is upfront and only takes care of the work that "needs" to be done and does not add on unnecessary costs. On a personal level he always asks how I am doing and enjoys his job. I recommend Marcelino to everyone :-). More
by eeyore5150
Employees Worked With
May 18, 2014
Excellent service at Ventura Toyota I really enjoy my Prius each time I lease one, but strong, dependable customer service is also very important to me.When I make my appointment and the I really enjoy my Prius each time I lease one, but strong, dependable customer service is also very important to me.When I make my appointment and then go in for service, Kevin Hurlic always treats me in the kindest, most accommodating manner. He and Marion Swain are the main reasons that I keep lease and service my vehicles at Ventura Toyota. More
by sklarz1030
Employees Worked With
Kevin Hurlic
May 13, 2014
MARCELINO IS THE MAN!!!!!! MARCELINO IS THE REASON I HAVE HAD MY RAV4 SERVICED AT VENTURA TOYOTA FOR THE PAST 6 YEARS. I RECENTLY TOOK MY VEHICLE IN TO HAVE THE OIL CHECKED AND MARCELINO IS THE REASON I HAVE HAD MY RAV4 SERVICED AT VENTURA TOYOTA FOR THE PAST 6 YEARS. I RECENTLY TOOK MY VEHICLE IN TO HAVE THE OIL CHECKED AND IT TURNED OUT MY CAR WAS USING UP MORE OIL THAN IT'S SUPPOSE TO; THEREFORE, THE ENGINE NEEDED TO BE REBUILT, MARCELINO ALSO ADVICED ME OF A RECALL I DIDN'T KNOW EXISTED. BEING THAT MY CAR WAS GOING TO STAY AT THEIR FACILITY A FEW DAYS MARCELINO WAS KIND ENOUGH TO PROVIDE ME WITH A RENTAL DURING THE COURSE OF THE EXTENDED WARRANTY REPAIR. I NEVER CALLED TO CHECK UP ON REPAIRS AS MARCELINO DID A PHENOMENAL JOB OF PERSONALLY CONTACTING ME WITH UPDATES. BECAUSE MARCELINO ALWAYS TAKES GREAT CARE OF MY VEHICLES NEEDS I WOULD NEVER CONSIDER GETTING IT SERVICED ELSEWHERE. More
by RUBYROD89
Employees Worked With
May 13, 2014
Ask for Kevin.. Kevin has always been extremely helpful. He listens to what I have to say. I'm a single woman and depend on Kevin to help me with my cars needs and Kevin has always been extremely helpful. He listens to what I have to say. I'm a single woman and depend on Kevin to help me with my cars needs and he never fails me. He will make suggestions and knows I have a budget to work with and will tell me what must be done and what can wait. More
by evansgigi3
Employees Worked With
Kevin Hurlic
May 07, 2014
Great Experience Everything was great and ALL the Employees were so friendly and nice. I will be back for all my cars needs. Thanks you so much Everything was great and ALL the Employees were so friendly and nice. I will be back for all my cars needs. Thanks you so much More
by verdalee
Employees Worked With
Jason Rail
May 03, 2014
Brakes As always I deal with Kevin. He is always on top of it. Calls me as soon as they know what is wrong and advises me accordingly. He always has a car As always I deal with Kevin. He is always on top of it. Calls me as soon as they know what is wrong and advises me accordingly. He always has a car ready for me and doesn't make me wait at the service center all day. They honor all coupons and give me the best deal available. I don't feel like I am every being told to do something that isn't needed. Ventura is 2 cities over from me, but because I trust them I am willing to make the drive. More
by CharleneSakioka
Employees Worked With
Kevin Hurlic
April 28, 2014
Kevin Hurlic Rocks Go to Ventura because of Kevin Hurlic. I have been a huge fan of his customer service for years. I nearly walked away from the brand forever, and $50 Go to Ventura because of Kevin Hurlic. I have been a huge fan of his customer service for years. I nearly walked away from the brand forever, and $50,000 later I'm still with Toyota. More
by RoxyMostlyMusic
Employees Worked With
Kevin Hurlic
March 19, 2014
I have consistently experienced nothing but the highest level of professionalism, integrity and customer service from SERVICE ADVISOR, SCOTT ROBLES, representing Ventura Toyota. My 2000 Tacoma Pre-Runner P level of professionalism, integrity and customer service from SERVICE ADVISOR, SCOTT ROBLES, representing Ventura Toyota. My 2000 Tacoma Pre-Runner PU recently turned 14 years old and has 262,000 well driven miles. The vehicle still runs like new (mainly due to the ongoing care of the vehicle by Toyota). Robles will take the time to listen to the customers concerns/needs promptly calling back within the day to advise the status and recommended service, if needed. This is a rare dealership that doesn't encourage you to commit to service and unnecessary expense if not needed. Robles and everyone at Ventura Toyota are "low pressure" and pleasant to do business with. I will continue to consult Scott Robles and Ventura Toyota for all of my service needs. When it is time to consider the purchase of a new vehicle, Ventura Toyota will be my first stop! More
by ModelAguy
Employees Worked With
March 07, 2014
MY SALESMAN LUIS MARTINEZ IS THE BEST SALESPERSON THAT TOYOTA HAS! HE IS VERY PROFESSIONAL, COURTEOUS, AND HELPFUL. HE MAKES SURE THAT THE VEHICLE YOU WANT TO PURCHASE IS WHAT YOU WANT AND NOT WHAT HE WAN TOYOTA HAS! HE IS VERY PROFESSIONAL, COURTEOUS, AND HELPFUL. HE MAKES SURE THAT THE VEHICLE YOU WANT TO PURCHASE IS WHAT YOU WANT AND NOT WHAT HE WANTS YOU TO BUY. HE PUTS YOU FIRST BEFORE ANYTHING ELSE. HE DOES NOT PRESSURE YOU IN ANY WAY. HE IS PATIENT AND GETS YOU THE BEST DEAL HE CAN IN ORDER TO FIT YOUR BUDGET. VENTURA TOYOTA IS LUCKY TO HAVE LUIS AS AN EMPLOYEE. HE IS AN EXTREMELY EXCELLENT ASSET TO THE COMPANY. I HIGHLY RECOMMEND HIM TO EVERYONE! I WILL NOT DEAL WITH ANY OTHER SALESPERSON BUT LUIS MARTINEZ! HES THE BEST ....THANK YOU LUIS FOR SELLING ME MY 2014 TOYOTA COROLLA S! I LOVE IT!!!!! More
by babies
Employees Worked With
November 16, 2012
I took my Rav 4 in to have a recall problem fixed. I was told it would take about 2 hours. I told them I would wait. I was a little suspicious when they came to me after 20 minutes and said they were done. told it would take about 2 hours. I told them I would wait. I was a little suspicious when they came to me after 20 minutes and said they were done. Some time later I took my Rav 4 to Oxnard Toyota, because I couldn't make it to Ventura, and was told I had a recall on my Rav 4. I told the tech at Oxnard Toyota that that was funny I had taken the vehicle to Ventura Toyota twice for the same recall. Come to find out the recall, which was the airbag sensor at the time, was not fixed either time. I also had to deal with Marcielo (not sure about the spelling). He made me feel like I was taking up his time. Needless to say I won't be going back to Ventura Toyota. More
by misty76
Employees Worked With
Carlo and Marcielo
