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99 Reviews of Ventura Toyota - Service Center
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August 21, 2015
Third service for my Prius (15,000 mile service.) First I want to emphasize that I had an excellent experience when I bought my car from Ventura Toyota. There was no pressure, no hassles, and no pric First I want to emphasize that I had an excellent experience when I bought my car from Ventura Toyota. There was no pressure, no hassles, and no price gouging. I compared prices and this dealership ranked at the top. Of course it is important to have my new Prius serviced at the dealership, so I was hoping the service department would be as good as the sales department. It was even better than than I could imagine, especially compared to service departments I had seen in the past 30 to 40 years of car ownership. This quality of service has been consistent for three times so far. I hope it will be this good for many years to come! More
by Didi
Employees Worked With
June 30, 2015
I can always count on Kevin & the service center I have been buying and servicing my cars from Ventura Toyota since 2005. Altogether i have had 2 Prius', 1 Sequoia and 3 Landcruisers. I count on Kevi I have been buying and servicing my cars from Ventura Toyota since 2005. Altogether i have had 2 Prius', 1 Sequoia and 3 Landcruisers. I count on Kevin and his team to keep them in perfect running order. They have never failed me. I highly recommend Kevin and Ventura Toyota. More
by pcm
Employees Worked With
Kevin Hurlic
June 17, 2015
I recommend Ventura Toyota! I have purchased many Toyota vehicles at Ventura Toyota. I keep coming back for more. I have had several family members purchase as well. It is nice t I have purchased many Toyota vehicles at Ventura Toyota. I keep coming back for more. I have had several family members purchase as well. It is nice to walk on the lot and know the salespeople and them say hello instead of jumping on me.. I tell my friends that are looking to buy they should at least give Ventura Toyota a try. Most buy.... Service is really good. I work with Kevin Hurlic. He is as good as it gets. He has helped me maintain our 2 Toyotas for years. Parts department is friendly too. I just went in for a part today and actually forgot it. One of the team members ran it out to me while I was getting into my FJ.. That goes above and beyond. More
by Mimi H
Employees Worked With
Kevin Hurlic
May 26, 2015
Great customer service!!! Service Consultant Jason Rail is the reason I come back for service on my Toyota Tundra. I've had a few minor issues come up with my truck and Jason w Service Consultant Jason Rail is the reason I come back for service on my Toyota Tundra. I've had a few minor issues come up with my truck and Jason was on it quickly and with a smile. He mitigated the issues and made sure there was nothing else I needed. Above And beyond customer Service was given multiple times by Jason. Thank you! More
by Truck 227
Employees Worked With
Jason Rail
April 05, 2015
Fantastic Service headed by dedicated employees I purchased my 2006 Toyota Prius new at Ventura Toyota. Since day one the sales team and more specifically the service team has kept me a loyal custo I purchased my 2006 Toyota Prius new at Ventura Toyota. Since day one the sales team and more specifically the service team has kept me a loyal customer. When I came in for every scheduled maintenance, Kevin Hurlic and his associates treated me with respect and courtesy. They always delivered the service and repairs with a smile, on time and at quoted cost . Ventura Toyota is lucky to have such a dedicated team of service professionals, lead by a firm yet polite leader, Kevin Hurlic. More
by Somica
Employees Worked With
Other Employees :
Kevin Hurlic, Jason Rail, Daniel Arteaga, Rebecca Becerra
March 23, 2015
Improper diagnosis I was told my blue tooth was not working in my 2014 Tacoma due to a wiring harness issue. I was advised that I needed a new wiring harness at the I was told my blue tooth was not working in my 2014 Tacoma due to a wiring harness issue. I was advised that I needed a new wiring harness at the cost of $1800. Parts only!!!! I went to DCH toyota who properly diagnosed the problem as a defective Toyota Radio. Very poor service to a customer that has purchased 3 tacoma's in as many years from Ventura Toyota. I just bought a 2015 pre runner from DCH toyota and was treated like a rock star. Wonder where I will be going for my dealer service from now on???? More
by steve
Employees Worked With
Jason Rail
January 29, 2015
Outstanding Service I truly appreciate the outstanding service Kevin Hurlic and his team provide. In the almost 14 years I've been going to Ventura Toyota and buying my I truly appreciate the outstanding service Kevin Hurlic and his team provide. In the almost 14 years I've been going to Ventura Toyota and buying my vehicles from them, he's always provided me with outstanding customer service and always makes sure my car is maintained perfectly with exactly what's needed. It's always a pleasure to do business with Kevin and Ventura Toyota. Kevin always offers service with a smile, is a true professional and very knowledgeable. His excellent service is one of the main reasons I continue to do business with Ventura Toyota. The customer service given to me by Kevin and work that is done is excellent and second to none. Thank you ever so much! More
by JEisner
Employees Worked With
Kevin Hurlic
September 13, 2014
Horrible Experience Horrible experience with my service advisor and the service managers. They fixed a worn out ignition cylinder lock. After the work was completed they Horrible experience with my service advisor and the service managers. They fixed a worn out ignition cylinder lock. After the work was completed they accidentally changed door lock settings and disabled alarm. I was very understanding because accidents happen. Then the service managers accused me of lying and said, "we're not sure if the alarm was working when you brought it in".. The service manager followed it up by talking about cynicism and he has to be careful about people trying to get free service/products from them. They tried to make up the original bad experience by providing a full vehicle detail. But after that they insulted my integrity and essentially called me a liar. I will not return and I will dissuade people I know from using Ventura Toyota. More
by DKelle
Employees Worked With
Scott Bada, Kevin Hurlic
September 06, 2014
Great service on every visit. Kevin Hurlic, Service Sales Manager, provides excellent service. Been going to Ventura Toyota since about 1986 and intend to keep giving them my busi Kevin Hurlic, Service Sales Manager, provides excellent service. Been going to Ventura Toyota since about 1986 and intend to keep giving them my business. More
by Runner
Employees Worked With
Kevin Hurlic
August 02, 2014
Prius upgrade The sales agent went above and beyond for the deal to happen. Not only he treat you as a costumer but after a few minutes of dealing with him we switc The sales agent went above and beyond for the deal to happen. Not only he treat you as a costumer but after a few minutes of dealing with him we switched language and he was treating like a friend. At one point I felt that I was waisting his time and I said "Luis i'm sorry but I think I'm waisting your time" with a smile he replied, don't worry my time is for you. I will definitely recommend others to this dealer but only for the extraordinary service that Luis Martinez provides to every coustomer. Also the service Jackie Sanchez provided in the finance department was excellent she would listens and provide recommendations about extended warranties. More
by Memin
Employees Worked With
