98 Reviews of Ventura Toyota - Service Center
Fast and good quality service. Always fast and very reliable service. 5 star service.will recommend to all my friends and relatives . Keep up the good work and continue giving me gr Always fast and very reliable service. 5 star service.will recommend to all my friends and relatives . Keep up the good work and continue giving me great services. More
Outstanding Service...Thank You Marcelino My sincere thanks and appreciation to my service advisor, Marcelino Reveles, for an outstanding job. Had service done yesterday, and as always it was My sincere thanks and appreciation to my service advisor, Marcelino Reveles, for an outstanding job. Had service done yesterday, and as always it was perfect. Marcelino did a great job making sure that my car was properly taken care of for service and for my smog check. Car was ready exactly when he said it would be and even gave it a complimentary car wash. He was very helpful, knowledgeable and provided service with a smile. It was a sincere pleasure doing business with him and Ventura Toyota. Thank you so very much! More
Service Marcelino Reveles took care of all my Sienna's needs. He was very helpful, accommodating, and made sure everything was just right. Totally recommend V Marcelino Reveles took care of all my Sienna's needs. He was very helpful, accommodating, and made sure everything was just right. Totally recommend Ventura Toyota's service department! More
AN EXCELLENT DEALERSHIP A TOP NOTCH SERVICE DEPARTMENT!! Recently took my 2004 Highlander in for its 100,000 mile service. (This is the Dealership where we had initially pu A TOP NOTCH SERVICE DEPARTMENT!! Recently took my 2004 Highlander in for its 100,000 mile service. (This is the Dealership where we had initially purchased the vehicle). When i made the appointment, I asked for a loaner. I arrived at my appointed time and was readily greeted, they knew I was coming and were prepared. I was treated with much respect and was loaned a newer model Camry, an excellent vehicle. I will continue to do business with this firm. Brian F. Klinge Carpinteria More
The service keeps getting better! This was the 20,000 mile service for my Prius. The interface with the dealership is the person we the public deal with. In this case it was Carlo Ma This was the 20,000 mile service for my Prius. The interface with the dealership is the person we the public deal with. In this case it was Carlo Mata. I had an appointment so Carlo took me in right away. I barely finished my coffee and doughnut when the service was complete. I strongly recommend this dealership (and Carlo for service) and would not hesitate to send a friend or family member to buy a toyota or service a Toyota at this dealership. More
Service department exceeded my expectations!!! I took my 2015 Tundra into Ventura Toyota because I had been experiencing a rattle in the right side dash area that seemed to be getting louder, and I took my 2015 Tundra into Ventura Toyota because I had been experiencing a rattle in the right side dash area that seemed to be getting louder, and louder. This had been going on for about a month. I wanted to see if they could find and eliminate the rattle. Rafael and Scott said they had test drove the vehicle, and couldn't hear the rattle. I drove my truck with Rafael in the passenger seat, and neither of us could hear the rattle. I then drove the vehicle around the block again, and the rattle was there. It seemed to be coming from the cover underneath the glove compartment. Rafael suggested that he put felt on all the contact points, which he did. We took it for another test drive, and the rattle was still there. Rafael put more felt on the cover. Took it for a 3rd test drive, and rattle was still there. Rafael then put felt patches on the inside of the cover to dampen the rattling, which it did. Problem solved. In my opinion, Rafael went above and beyond what I ecpect a dealership to do for a customer. I am very happy with Rafael, Scott, and Ventura Toyota. More
Service on the spot while I waited. I called about a warranty issue with my new car and I was told to bring her in. My problem was addressed quickly and also was repaired quickly while I called about a warranty issue with my new car and I was told to bring her in. My problem was addressed quickly and also was repaired quickly while I waited in a comfortable lounging area. $Free. More
Review of Jan Sieban An OUTSTANDING Service Tech. Very knowledgeable, courteous, timely, and patient. Found a difficult problem in my car and worked w/ the service techs i An OUTSTANDING Service Tech. Very knowledgeable, courteous, timely, and patient. Found a difficult problem in my car and worked w/ the service techs in training them to recognize similar and not evident problems to what my vehicle was experiencing. In addition, he is a nice person who apparantly likes working w/ customers and the auto techs. More
Great deal and excellent service. I'm a repeat customer. I took my 2013 Prius C in for maintenance which they accomplished in less than an hour. I then looked at new Prius C's and found one I liked. They wor I took my 2013 Prius C in for maintenance which they accomplished in less than an hour. I then looked at new Prius C's and found one I liked. They worked with me so that I did not have to pay anything out of pocket. I am very happy with the Prius C and especially a new one with 6 miles on the odometer! Highly recommended! More
Third service for my Prius (15,000 mile service.) First I want to emphasize that I had an excellent experience when I bought my car from Ventura Toyota. There was no pressure, no hassles, and no pric First I want to emphasize that I had an excellent experience when I bought my car from Ventura Toyota. There was no pressure, no hassles, and no price gouging. I compared prices and this dealership ranked at the top. Of course it is important to have my new Prius serviced at the dealership, so I was hoping the service department would be as good as the sales department. It was even better than than I could imagine, especially compared to service departments I had seen in the past 30 to 40 years of car ownership. This quality of service has been consistent for three times so far. I hope it will be this good for many years to come! More