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98 Reviews of Ventura Toyota - Service Center
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January 05, 2024
We have 3 Prii (Prius's) and have always taken them to Ventura Toyota for service over the years. Service has always been great but what keeps us coming back is Carlo, our Service Advisor. He's always pr Ventura Toyota for service over the years. Service has always been great but what keeps us coming back is Carlo, our Service Advisor. He's always provided outstanding customer service and is great to work with. A great example to others! More
by chris54
Employees Worked With
November 29, 2023
I rated Carlo and Service Department 5 star because service was speedy and personable at the same time. Carlo worked to get every repair done right. This is the only place I would go for service and re service was speedy and personable at the same time. Carlo worked to get every repair done right. This is the only place I would go for service and repair. Their way of tending to customers is consistently great. More
by Smkrawczykrsm
Employees Worked With
September 12, 2023
By the new used car and eight days later, the tire pressure reading on the rear tire was 6 pounds less than the rest and kept going down every time I filled it. Waiting for service and an hour and a h pressure reading on the rear tire was 6 pounds less than the rest and kept going down every time I filled it. Waiting for service and an hour and a half later nobody got back to me. I had to go question where my car was and they couldn’t figure out the problem, so I just took it and as I was leaving notice that they didn’t even fill the tire to the proper pressure. After all that time, they didn’t bother to fill the tire for me. I will not return there. More
by Lolo
Employees Worked With
January 15, 2023
Very attentive, friendly, funny. Made the experience a 10/10. Definitely would come again with him for my next car experience! Made the experience a 10/10. Definitely would come again with him for my next car experience! More
by biancah220
Employees Worked With
December 28, 2022
I have been a long time customer at Ventura Toyota, and I’ve had a great experience for the most part. From the moment I get there I am greeted with smiles throughout my whole service experience . I have t I’ve had a great experience for the most part. From the moment I get there I am greeted with smiles throughout my whole service experience . I have that pretty cool email to keep track, service advisors reach out. Everyone is great until the moment I’m ready to pick up my vehicle …. Nine out of 10 times I walk up to the counter and the young girl. “ Miriam” seems to be bothered by my presence or simply pretends like she doesn’t see me and walks away or she’s fiddling with her phone. It’s unfortunate, because in that moment, the great experience that I’ve had all day disappears, and all I remember, is being ignored. Luckily, there’s other friendly faces that are more than willing to help. Thank you Tiari and Alondra for always being kind and helping me with my vehicles. More
by VtaJane50
Employees Worked With
Mariam
November 18, 2022
Always friendly and helpful. I feel confident that I am always getting the best prices and services. I feel confident that I am always getting the best prices and services. More
by Chris
Employees Worked With
June 30, 2022
If I could give less than one star, I would. I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abus I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abusive and my basic car needs (AWD malfunction, broken radio) was neither met or cared about. Ventura Toyota just wants your money without any integrity in their communication, documentation of car issues or services. Most of the staff has inadequate knowledge regarding my vehicle, a Rav 4. It is one of the most popluar cars. I absolutely love Toyota products but will never recommend anyone go to this sexist, abusive and inadequate dealership. I want to thank Manny (sales) and Octavio (mechanic) for being great at their jobs and helping with purchase of car. Jennifer Lange is also polite. I would especially stay away from Mike who will placate you and do nothing or Scott Robles whom is verbally abusive and incredibly bad at this job. More
by jennamann1
Employees Worked With
June 16, 2022
I am very pleased with the service I received from your Service Advisor Jennifer Lange. I will be back. Service Advisor Jennifer Lange. I will be back. More
by Steve N.
Employees Worked With
March 25, 2022
Ivan Garcia is Friendly, Straight forward and will do his BEST to help you out! BEST to help you out! More
by jmunoz07
March 02, 2022
Jen is so nice and helpful. She always accommodates my schedule, and is looking out for any deals she can pass my way. She always accommodates my schedule, and is looking out for any deals she can pass my way. More
by Chris
Employees Worked With
