Ventura Toyota

I came to ventura Toyota to look at a specific make/model in the used inventory I saw online, upon my arrival I was welcomed by a few salesman, after expressing that I was strictly window shopping, Charles n in the used inventory I saw online, upon my arrival I was welcomed by a few salesman, after expressing that I was strictly window shopping, Charles noticed my interest in the vehicle and though aware tht I was only window shopping, politely offered to unlock the vehicle and test drive if I would like, Charles is an excellent representation of quality customer service, attentive to my concernes charles patiently answered each of my questions, and if he did not know the answer he would promptly find the answer. I was at the dealership a total of almost 6 hours, every hour of which Charles continued helping me despite him getting off the clock just as I had earlier arrived at the dealership. The purchase if this vehicle has been the most pleasant experience I have personally experienced buying from a dealer, if Charles had not gone out of his way to please me, I am sure I would still be driving my trade in. More

We recently purchased a new vehicle from Toyota and had a wonderful experience! Staff is kind, courteous, friendly and knowledgeable. Simply the best! We went with our two kids and staff went above and bey wonderful experience! Staff is kind, courteous, friendly and knowledgeable. Simply the best! We went with our two kids and staff went above and beyond to make sure the kids' needs were met. Purchase process was easy. This is the 3rd car we buy from Toyota and we highly recommend it to family and friends! We feel like family every time we go to the dealership! More

We bought the car because of Charles. He was great to deal with. You guys are lucky to have him on your team. I hope you appreciate his efforts. deal with. You guys are lucky to have him on your team. I hope you appreciate his efforts. More

These guys gave me the price I wanted on the car I wanted with the finance rate I wanted and even stepped up and gave me the amount I wanted on my trade in. I have NEVER traded in a car in my life before. Th with the finance rate I wanted and even stepped up and gave me the amount I wanted on my trade in. I have NEVER traded in a car in my life before. They were friendly and knowledgeable. Then when all was said and done and we drove away, they cared enough to follow up. They even sent a sales representative all the way to my house a 2 hour ONE WAY drive to finish up on the trade in. Buying a new car ended up being an amazing experience. Thank you Ventura Toyota. PS. Why did I go all the way to Ventura to buy a new car, see above! More

K.P. plays hard ball but fair, look out for the 0% financing option vs the rebate. They don't tell you up front that you can only have one or the other. but they did honor an additional military disc financing option vs the rebate. They don't tell you up front that you can only have one or the other. but they did honor an additional military discount, on top of the the 0% financing or the dealers rebate option. It was a long day, we didn't think we would close the place down, but we were there untill the lights were out. KP stayed thru it all with us, i'm sure as much as he wanted to go home. More

Charles was super friendly and helpful. Really a positive experience. The transaction was fast and easy. I Never felt any pressure to buy anything and would definitely purchase another car from h positive experience. The transaction was fast and easy. I Never felt any pressure to buy anything and would definitely purchase another car from him. More

In December I decided to trade in my 2010 Rav4 for something more suitable for commuting. The new purchase was my 2nd vehicle from this particular dealership. The next day, I'm all giddy, enjoying the something more suitable for commuting. The new purchase was my 2nd vehicle from this particular dealership. The next day, I'm all giddy, enjoying the new car smell and attempting to transfer my satellite radio subscription to the new car....when I discover I have no satellite radio!!! I had been told specifically by the salesman that the car was satellite ready, it's just a simple transfer of the Rav subscription to the new vehicle. So I'm furious, no , I'm livid. Never separate me from my music, it's the one must have I need in a vehicle! So I text the salesman (he had given me his cell number on the business card) His response was "Oh no, let me look in to it and get back to you" After 2 days, my patience was worn from getting the run around and not getting the issue resolved. I filled out the "how did we do survey" Not so great in my opinion. Mike (Internet Manager) promptly calls me and I explain what has taken place. He grabbed the ball and ran with it, resolving the issue to my satisfaction and now have the satellite radio installed! :) (A thank you to Alex for keeping me posted during the installation process) For that, I give him much xxxxxxand a thousand thank you's for handling the problem when no one else would even consider taking the initiative to rectify it to the purchaser's benefit. Despite all that has occurred and my spouse saying through the entire process "should have bought a Benz" ......I'm still a Toyota fan. Thank you again, Mike! More

Sam was very helpful, friendly and knowledgeable. It was a pleasure to work with him and I am very pleased with my purchase. The finance department was very helpful as well. a pleasure to work with him and I am very pleased with my purchase. The finance department was very helpful as well. More

Buying a new car with the help from Deon Simpson was great. He was energetic and knowledgeable. He was eager to help us and get us a great deal. High fives for Deon and the Ventura Toyota! great. He was energetic and knowledgeable. He was eager to help us and get us a great deal. High fives for Deon and the Ventura Toyota! More