Ventura Toyota

Bad salesmanship Enrique lied to me about my warranty I purchased. He upsold me from it being a 5 year warranty by telling me he would do 8 years. Come to find out thi Enrique lied to me about my warranty I purchased. He upsold me from it being a 5 year warranty by telling me he would do 8 years. Come to find out this is only from the year the vehicle was originally purchased so it was only 5 years after all. This is poor salesmanship and I feel cheated. His selling tactic was to make me feel silly about being hesitant financially and he was aggressive pushing this upon me. More

Don't buy here! Bait and switch They will tell you one price. Then make you wait around for two hours, sign 90% of the paperwork before you realize the price has gone up. Then Jamie They will tell you one price. Then make you wait around for two hours, sign 90% of the paperwork before you realize the price has gone up. Then Jamie Torres proceed to rudely tell you with a smirk that the previous offer has expired because you left the parking lot. When, in actuality, his sidekick told you to come back before closing to capture the deal This was the most horrible experience ever. Laughably, I went to a competitive Toyota dealer and got a better deal with people who are actually thrilled to have your business. More

I LOVE TOYOTA & OMAR Omar was AMAZING he was the reason this experience so enjoyable. The best car buying I have ever had, and I have purchased a few vehicles but by far Omar was AMAZING he was the reason this experience so enjoyable. The best car buying I have ever had, and I have purchased a few vehicles but by far the best most pleasant one. I definitely recommend this dealership and the most caring sales rep you will find 'OMAR'. Thank you for such a great experience!!!! More

Outstanding Service - Thank you Kevin! My sincere thanks and appreciation to my service advisor, Kevin Hurlic, for an outstanding job. Had service performed, and as always it was perfect. K My sincere thanks and appreciation to my service advisor, Kevin Hurlic, for an outstanding job. Had service performed, and as always it was perfect. Kevin did a great job making sure that my car was properly taken care of for service and for my smog check. Car was ready exactly when he said it would be. He was very helpful, knowledgeable and provided service with a friendly smile. It was a sincere pleasure doing business with him and Ventura Toyota. Thank you so very much! PS...To the powers that be at Ventura Toyota: I do hope that you will consider offering complimentary car washes again with service like you used to. It was a nice perk that should be brought back and is still performed by other car dealership service departments (FYI). More

Service with a smile Kevin is always a pleasure to work with. He's attentive to one's needs and he keeps on mind one's budget during service. Kevin does everything in his Kevin is always a pleasure to work with. He's attentive to one's needs and he keeps on mind one's budget during service. Kevin does everything in his power to help his clients & makes sure that our needs are met. More

Excelente persona. Una excelente persona y excelente vendedor muy honesto y profecional un gusto haber hecho negocio y tratado con usted. Es un placer el llegar a una Una excelente persona y excelente vendedor muy honesto y profecional un gusto haber hecho negocio y tratado con usted. Es un placer el llegar a una agencia y que te traten como un amigo. Gracias Ramón. More

Don't bother with this place Would never even think of buying a vehicle from an establishment that employs someone who is as rude and hateful as this man was to me over the phone. Would never even think of buying a vehicle from an establishment that employs someone who is as rude and hateful as this man was to me over the phone. Very creepy to begin with and I'd be terrified to be in room alone with him. More

Great Customer Service I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Ramon Martinez too I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Ramon Martinez took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Ramon Martinez, Toyota of Ventura. More

Rocky start but amazing finish. Thank you Mike Perez and Daniel Leon for all your help. Also, thanks to Barbara Willerford for the referral. Excellent service from sales to finance. Thank you Mike Perez and Daniel Leon for all your help. Also, thanks to Barbara Willerford for the referral. Excellent service from sales to finance. More