Ventura Toyota

Excellent Service I brought my car in for inspection/repair and had excellent customer service from Carlo. I had two issues, an odor when using the AC and abnormal nois I brought my car in for inspection/repair and had excellent customer service from Carlo. I had two issues, an odor when using the AC and abnormal noise/binding when shifting. Carlo educated me on certain aspects of using the cooling system to eliminate odors and took the car in for inspection of the shifter. The technician determined the shift assembly had failed, the part was ordered, and I was called when the part arrived. Carlo was not available when I brought the car in for repair so another service representative assisted me, Jennifer. She had reviewed the record that Carlo had generated prior to my arrival so was prepared. Jen provided excellent service; the repair was completed and my car is performing much better. Jen assisted me with a second issue regarding a question I had about an HVAC filter for my car. She went the extra mile to consult the service manager, Kevin, who was excellent in handling this problem. Thanks to Carlo, Jen, Kevin, and service technician Michael, for a five star customer experience in the service department. More

Great help and wonderful staff We are so very happy with our purchase. We got everything we were looking for in a car and the price...staff was great! And friendly!!!the finance gu We are so very happy with our purchase. We got everything we were looking for in a car and the price...staff was great! And friendly!!!the finance guy... the manager... thanxxx thank you Michael Levine for your Helping us out!!!... More

Thank You to Kevin Hurlic As always, I have nothing to say but great things about Kevin Hurlic. My most recent visit to Kevin was to bring my elderly mother and her Toyota Av As always, I have nothing to say but great things about Kevin Hurlic. My most recent visit to Kevin was to bring my elderly mother and her Toyota Avalon in. She had parked her vehicle in a parking lot at a grocery store and was gone from the car for approx. 1.5 hours. Upon her return, it was obvious another driver had scraped her right rear quarter panel while parking or backing out of the parking stall to her right. And, of course, no note was left by the person who did it. Since my father passed away six years ago, I have been handling all my mom's finances and fixing issues as they come up. My mother and I have always felt comfortable with Kevin and in the event my schedule doesn't coordinate to take care of Toyota-related issues, I trust him with my mom implicitly. This entire event was stressful to my mom, but Kevin made it so much more convenient by handling the coordination between the dealership and the auto body repair, as well as renting my mother a rental car from Toyota. This was a relief to both my mom and I, as I had an extremely busy week and was going to be in jury duty on the date the Avalon would be ready for pickup from your dealership. Because of all this, I didn't know whether I would be able to make it to the dealership in time, which was causing my mom some stress. It turned that I did make it, and the return of my mom's rental and pick-up of her repaired vehicle transitioned smoothly since Kevin had done all the ground work and overall coordination. I can't say enough good about Kevin - he is one of a kind! Thank you, Deanna Brummett More

Great service This is the first time I brought a car from Ventura Toyota. I always took my card to Ventura Toyota for service but previously brought my Toyota from This is the first time I brought a car from Ventura Toyota. I always took my card to Ventura Toyota for service but previously brought my Toyota from a different dealership. I went to the dealership just to have a look at new cars. Out of nowhere Michael comes and introduced himself and said I would like to help you out. I explained my situation and what I was looking for. Then I had other things going on then I said I would come on another day. I failed to do so but Michael kept in touch with me and last weekend we did business and it was very easy to work with micheal and Edi. I felt more comfortable doing business than my previous dealership which I have been dealing for the past 10years. More

First time buyer The help I received from Efren and the Toyota team was amazing! This is my first car, and they made me feel very comfortable with everything. I got th The help I received from Efren and the Toyota team was amazing! This is my first car, and they made me feel very comfortable with everything. I got the car that I wanted for a great price. I will definitely be recommending Ventura Toyota. More

Excellent I had an Excellent time with Efren Garcia. He really helped me find a new car and assured me. I’m very happy with his help. He was so kind and nice. I had an Excellent time with Efren Garcia. He really helped me find a new car and assured me. I’m very happy with his help. He was so kind and nice. More