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Ventura Toyota
Ventura, CA
1,111 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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October 15, 2007
Went to check out Ventura Toyota because they had a 05 4 Runner I was interested in. Ended up looking at an 05 Tacoma Prerunner. Made a deal, they were super low on the trade (wanted $5K below wholesale!) Runner I was interested in. Ended up looking at an 05 Tacoma Prerunner. Made a deal, they were super low on the trade (wanted $5K below wholesale!), but the truck was a decent price. Thought the car was being detailed while I was in finance, but ended up waiting another hour for them to balance and rotate the tires (my request before I signed any paperwork). My salesman, Mike Dunmire, was great. Juan Martinez in finance was great too. Everyone else, not so much. The car was missing floor mats, three back headrests, remote keyless entry, and had a bit of rust under the carriage. Luckily the rust was not a big deal, but I am sure Toyota doesn't appreciate their salesmen and service dept telling customers that rust on a 2 year old Tacoma was normal, especially with their 5 year corrosion protection plan. I had to call repeatedly to get those items that were due on my due bill. Went to get the remotes programmed and found out that it took more time than what the Octavio, sales mgr, said, had to come back and found out they didn't have the part, so now have to go back yet again. Mike was great, but of course he works for the dealership. Oh and my trade is now listed for $9k more than what they paid. I guess I could have negotiated more, but what can I say, you get screwed almost every time you trade in a car :) More
by stsai
Employees Worked With
Mike Dunmire, Octavio Fierros, Juan in Fianance
