Ventura Toyota

IF YOU HAD A SCALE FROM 1 TO 10 I WOULD DEFINATELY GIVE LUIS MARTINEZ A 10+ HE WAS VERY PROFESSIONAL WITH A GOOD SENCE OF HUMOR AND APPEARANCE. HE WAS VERY HELPFUL IN EXPLAINING AND ANSWERING MY QUESTION LUIS MARTINEZ A 10+ HE WAS VERY PROFESSIONAL WITH A GOOD SENCE OF HUMOR AND APPEARANCE. HE WAS VERY HELPFUL IN EXPLAINING AND ANSWERING MY QUESTIONS. HE WAS NOT PUSHY, IN ANY SORT OF WAY. IN FACT I JUST WENT TO LOOK BECAUSE I WAS PLANNING ON BUYING A SCION IN SEPTEMBER, SO I DIDNT WANT TO BUY. (SO I THOUGHT) MR. MARTINEZ SHOWED ME THE XD. WE DROVE IT AND THEN I WANTED TO SEE THE XB...I DROVE IT AND WITH HIS EXPLANATION OF FEATURES AND HIS SMOOTHNESS IN TALKING, WE WENT INTO HIS OFFICE TO TALK ABOUT NUMBERS... IT WAS ALL ABOUT MY NEEDS NOT HIS COMISSION. HE WAS UP TO BAT FOR ME AND HE GOT WHAT I WANTED. THIS WAS THE EASIEST TRANSACTION I HAVE EVER HAD. I FELT VERY AT EASE WITH HIM. HE IS AN EXCELLENT SALESPERSON AND TOYOTA IS VERY FORTUNATE TO HAVE HIM ON THEIR TEAM! I WOULD NOT THINK TWICE ABOUT RECOMMENDING HIM TO MY FRIENDS, OR ANYONE ELSE THAT WOULD NEED A GOOD AND DEPENDABLE VEHICLE, WITH AN EXCELLENT SALESMEN BY THEIR SIDE TO GUIDE THEM. I HAVE NO DOUBT IN MY MIND THAT LUIS WOULD HELP THEM OUT IN ANY WAY HE POSSIBLE COULD WITH THE SAME OUTCOME THAT I HAVE EXPERIENCED. YOU HAVE YET ANOTHER HAPPY AND LOYAL CUSTOMER. THIS IS MY SECOND SCION FROM YOUR DEALERSHIP. I WOULD DEFINATELY BUY ANOTHER VEHICLE FROM YOUR DEALERSHIP AND LUIS MARTINEZ WOULD BE THE ONLY ONE I WOULD DEAL WITH. HE IS A VERY IMPORTANT ASSET TO YOUR DEALERSHIP! SINCERLY ROSA GONZALEZ More

On May 4,2011, I came to Ventura Toyota and asked to see On May 4,2011, I came to Ventura Toyota and asked to see Mr. Nick Torres, Fleet Sales Manager. Nick did not know me. I told Nick I was retired fro On May 4,2011, I came to Ventura Toyota and asked to see Mr. Nick Torres, Fleet Sales Manager. Nick did not know me. I told Nick I was retired from the City of Los Angeles and had the ability and contacts to deal directly with the Fleet Managers in the greater LA area for the purchase of new vehicles and he understood my request. Nick was very professional and said he would introduce me to someone in his office to assist me with questions and a test drive of a 2011 Toyota Tacoma. Nick promptly introduced me to my salesman, Israel Riley Ramirez. "Riley" was well dressed, very professional and was knowledgeable about the product. Riley took me for an informative test drive and answered my many questions The decision to purchase the Tacoma was easy and the value of my trade-in was fair. We discussed the deal for a few minutes and shook hands; the Tacoma was purchased, it was that easy. Marion Swain, the Finance Director, was my next stop. Marion was very professional and had a great personality for the position. Marion discussed my options for the alarm system and extended warranty; I purchased both. She was very thorough as she organized the numerous legal and DMV papers. Marion had previously prepared my purchase folder and explained every piece of paper she presented for my signature. My next stop was to the Parts Department where Marion introduced me to Aleka Coronado, Retail Consultant. I had many questions for Aleka regarding items for my new Tacoma. Aleka explained the options I had regarding factory tow hitch, wiring harness and spare tire lock; I purchased them all. Aleka was knowledgeable and answered my questions with confidence. I asked Aleka about a tailgate lock and she advised that due to the late hour a potential vendor was closed and she would call me with the information the following day. Sure enough Aleka called me the next morning with the information. I was extremely pleased with my experience at Ventura Toyota. Everyone I came in contact with was professional. The showroom, building and grounds were noticeably clean and well cared for. I thank Israel "Riley" Ramirez, Marion Swain and Aleka Coronado for making my experience at Ventura Toyota a good one. I hope these employees are recognized for a job well done. Ventura Toyota represents everything that is right, the way car dealships should be. Gary M. Lynch Simi Valley, CA More

I've bought from this dealer before and I also use them for all service on my vehicles. I have always found them to be very honest and up front with me whether it's car sales or service needs. You can make for all service on my vehicles. I have always found them to be very honest and up front with me whether it's car sales or service needs. You can make an appointment with them and they tell you when you can expect your vehicle back and it's ready as promised. My experiences with new car sales is excellent, they're up front and honest, the don't waste your time haggeling, we were able to cut to the core, get the deal done and be on our way..... More

Deon has been absolutely fabulous! Saved us 1,000's off the original price and a gave us a great deal on our trade in. We ran him ragged for over 2 hours and he did so with a smile on his face! He did ever the original price and a gave us a great deal on our trade in. We ran him ragged for over 2 hours and he did so with a smile on his face! He did everything he could to get us the best price! He even had pizza ordered in for us! He has definitely gained 2 loyal customers. We will be back!! More

My wife, son and I headed down to Ventura Toyota to look at the Prius. As we got out of our car I told her, "I sure hope the sales people don't bug us." Well before I new it Jacob was shaking our hand and at the Prius. As we got out of our car I told her, "I sure hope the sales people don't bug us." Well before I new it Jacob was shaking our hand and asked us what we were looking for. He was friendly and I didn't mind his help. I had done some research on the Prius but had yet to really take a good look. Jacob gave me a tour of the car explaining the various models 2, 3, and 4. I got to take it on a test drive and immediately knew I wanted to buy one, but not that day. After the test drive Jacob introduced me to Luis and I told him that I really wasn't interested in buying a car tonight (though I really was and I think he knew it). My wife and I decided that with a decrease in our monthly fuel costs and a new job we could work with a specific price range. Luis got us the price we could handle and we couldn't turn it down. Luis explained the importance of the GAP insurance and shared some personal car buying experiences with us. He was also very friendly with our five year-old giving him a Prius toy and a laker key ring. Finally we talked to the finance guy (but I don't remember his name). He was great though, going over GAP insurance and extended warranty, etc. Jacob accompanied me back home and picked up my trade in. Great experience. More

I have nothing more to contribute, since I am thrilled and satisfied with the entire experience. I even told Steve that I had a projected timeline to complete the deal. That he was able to do even that, l and satisfied with the entire experience. I even told Steve that I had a projected timeline to complete the deal. That he was able to do even that, left me feeling that I was important and deserved the best. The best, I truly received from Steve Earwood. More

The best experience I've ever had purchasing a new vehicle. (17 new car & truck purchases) From my first phone call to my sales man to the finance officer with quick paper work and a great Toyota fin vehicle. (17 new car & truck purchases) From my first phone call to my sales man to the finance officer with quick paper work and a great Toyota finance rate. An absolute hassle free experience and fantastic follow up. I will always buy my cars there---NO DOUBT! More

Antonio was very attentive and made us feel welcomed. We did not feel pressured at all and because of that, we came back the next day after taking our time to look and think things over. When we went to si did not feel pressured at all and because of that, we came back the next day after taking our time to look and think things over. When we went to sign all of the paper work, we were very impressed with Simon's professionalism. We had a great experience and are very happy with our new Tacoma. Thanx Ventura Toyota! The Roof's More

The service has been amazing. I appreciate the willingness to take the time to research questions and get back to me. The follow up phone and e-mails to ensure all is well and to remind me of sch willingness to take the time to research questions and get back to me. The follow up phone and e-mails to ensure all is well and to remind me of scheduled maintenance demonstrates a commitment to service. More

My experience at Ventura Toyota was great.My salesperson was great.If I asked a question that he was not able to answer he found out right away.The biggest reason that I bought the car at Ventura Toytoa was was great.If I asked a question that he was not able to answer he found out right away.The biggest reason that I bought the car at Ventura Toytoa was that they understood what I was willing to pay for the car,what I wanted my payments to be and they took alll this into consideration and just made it happen.If a friend wanted to purchase a Toytoa and would tell them that this is the place to go. More