Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Venice Toyota
Venice, FL
1,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,167 reviews
November 27, 2016
Excellent My experience leasing my 2017 Camry was great my salesman Robert Pino was very knowledgeable & pleasant to work with along with Omar & Tyler. They got My experience leasing my 2017 Camry was great my salesman Robert Pino was very knowledgeable & pleasant to work with along with Omar & Tyler. They got me a great deal! Very Happy! More
by Terri123
Employees Worked With
Robert Pino
November 02, 2016
Big Difference In Departments Back on august 6 i bought a toyota sienna. At the time told them wanted to register in pa same as my trade in. Finance guy said no problem. Finally go Back on august 6 i bought a toyota sienna. At the time told them wanted to register in pa same as my trade in. Finance guy said no problem. Finally got reg.1 nov. almost 3 months later.Now i will give my final review 3 months later.Back in august i gave my salesman eric 5 stars and i still do.To susan and melissa in customer service 5 stars To finance i give 1 star because i feel generous today More
by tellitstrait
Employees Worked With
Eric Omar Eli, Melissa Keeling
October 30, 2016
So disappointed So less than 6 months ago we bought a brand new 2016 off the showroom floor . Everything wonderful even bought us a pizza because it took so long. R So less than 6 months ago we bought a brand new 2016 off the showroom floor . Everything wonderful even bought us a pizza because it took so long. Referred my mother in law. Everything wonderful she bought a 2016. Now I'm back because we had such a positive experience to buy my son's first car for his 16th birthday and what a difference!! Unless you are buying new don't bother. The customer service is poor and too bad. They just lost two customers who were trying to be loyal. Beware!! More
by Lovely_daffodil
Employees Worked With
Joe
October 29, 2016
Service Visited this store on vacation due to an issue with my tacoma. The service rep that helped me was Maria and she went above and beyond to find out what Visited this store on vacation due to an issue with my tacoma. The service rep that helped me was Maria and she went above and beyond to find out what would get me back on the road. I would recommend this shop to friends and family. They treated me like a mile and If I'm in town again I will only go here More
by Jbo2323
Employees Worked With
Maria , Mike
October 17, 2016
no PDI Inspestion We bought a 2016 prius from Mr Paul .After a few days of dickering we made a deal. When we were going over the car with Mr Paul my wife saw the low t We bought a 2016 prius from Mr Paul .After a few days of dickering we made a deal. When we were going over the car with Mr Paul my wife saw the low tire pressure light on.I also noticed the car had a very old wax job. They took the car in and put air in the tire. Mr Paul said the dealership does not do the pri delivery inspection that it was done at the port.I waxed the car myself the next day o well. I went to check under the hood and to my surprise every fluid except the oil was low. Not what I wanted to see on a new car I called Venice Toyota and started leaving messages from the top down. I had a call back from Melissa in pr. I let her know that if I knew the dealership did no check out any new car before letting the owner drive them off the lot I would have walked out. I told her my son-in-law works for Honda and they do an inspection on every new car. A 48 point inspection.. She said bring the car back and they would check the car over. I asked for a loaner car as I was not going to spend 4 hours in the waiting room. She agreed. We took the car in he next morning an all went fine. Got the loaner car and had a nice morning out with my wife. The dealership went over everything with me and told me all the tire psi was different. they corrected that also and we took the car home.. This should not have happened. They do not do a pdi on any new car, Never open the hood or xx the tires. Something you think you pay for in dealer fees. Boy was I wrong. Please do your homework , go in with a list. Stick to your guns. Its your hard earned money.P.S. I am still missing 2 valve stem caps they never put back on!!!!!!!!!!!!!! More
by 123456
Employees Worked With
J,Paul
October 17, 2016
Friendly, courteous, professiona; Jean Paul, Omar and Kyle were all professional and so patient (especially Omar) in the buying and payment process. I love my 2012 Jeep Compass. They m Jean Paul, Omar and Kyle were all professional and so patient (especially Omar) in the buying and payment process. I love my 2012 Jeep Compass. They made sure it was in excellent condition via diagnostic checks and detailed my truck to perfection. I would highly recommend them if you are ever in the market for a new or used vehicle. More
by ELAINE DURSO
Employees Worked With
Jean Paul, Omar, Kyle
October 17, 2016
Helpful & Professional Worked with Joe buying my 4Runner. He was incredibly helpful and patient, as was the sales manager Omar. Everyone was easy to work with and we love ou Worked with Joe buying my 4Runner. He was incredibly helpful and patient, as was the sales manager Omar. Everyone was easy to work with and we love our new 4runner! More
by toy4runner
Employees Worked With
Joe, Omar
October 15, 2016
Great service and sales staff Great sales and service staff. Easy appointment scheduling online. Quick and easy purchasing experience. Found multiple coupons on there website for m Great sales and service staff. Easy appointment scheduling online. Quick and easy purchasing experience. Found multiple coupons on there website for my scheduled service. I would recommend Venice Toyota to family and friends More
by Tundraguy
Employees Worked With
Zack
October 15, 2016
Best service Great service department everyone was so nice and helpful I would recommend getting your car service here they always check up on me and let me know e Great service department everyone was so nice and helpful I would recommend getting your car service here they always check up on me and let me know everything that was going on with my car More
by Nemergut
Employees Worked With
Zack Berry , Michael Fletcher
October 13, 2016
Rip off artists This dealership rips off the elderly. My 76 year old mom went in with her 2010 Highlander today, with 18K+ miles on it, because she needed a new batt This dealership rips off the elderly. My 76 year old mom went in with her 2010 Highlander today, with 18K+ miles on it, because she needed a new battery. They talked her into "flushing all the fluids" as it was "necessary scheduled maintenance." Almost $500 later, she went home. I checked the Toyota.com website....they don't even recommend flushing all the fluids at 30K miles. I spoke with the dealership about it and they insisted that it was "an option that was offered to her." My husband was on the phone with her when the girl in the service department told my mom that it was "necessary scheduled maintenance." Crooks!! More
by ras
Employees Worked With
Not sure who she dealt with
