Venice Toyota

Lack of customer focus Enter the service department there were 3 customer service reps, 1 with a customer the other 2 never acknowledged my presence for over 5 min. Enter the service department there were 3 customer service reps, 1 with a customer the other 2 never acknowledged my presence for over 5 min. More

Maintenance and Test Drive Purpose was 105K service on 2009 RAV4 as well as possible trade in estimate. Projected service time was met early while I test drove two potential 201 Purpose was 105K service on 2009 RAV4 as well as possible trade in estimate. Projected service time was met early while I test drove two potential 2018 purchase options. Service management by Aaron and discussions on trading and buying with Misty were both excellent and helpful. Only comment from my perspective is that local web site did not allow communication options I needed, though face to face discussion overcame concerns. More

Excellent Experience This past weekend we purchased a new vehicle from Venice Toyota. Working with a great salesman made our experience very pleasurable. Steve McKee was k This past weekend we purchased a new vehicle from Venice Toyota. Working with a great salesman made our experience very pleasurable. Steve McKee was knowledgeable and helped us throughout our purchase from test drive thru negotiation and orientation on the new vehicle. We found it very easy to obtain information on the car and will be reccomending this dealership in the future. More

Great Ken was a great person to work with he kept me informed and took care of my needs, the same goes for your rental, very nice lady Paula Light Ken was a great person to work with he kept me informed and took care of my needs, the same goes for your rental, very nice lady Paula Light More

Great sales process. George and Mario were great They had the truck I wanted and they made the process easy and enjoyable. George Cholakov and Mario Gregorio were excellent. I would highly recommend They had the truck I wanted and they made the process easy and enjoyable. George Cholakov and Mario Gregorio were excellent. I would highly recommend them. More

service Service dept. is great. John in service is super, very polite, and answered every question I had. Would definitely recommend having your car serviced Service dept. is great. John in service is super, very polite, and answered every question I had. Would definitely recommend having your car serviced there. More

Sales I worked with Murray Who was my salesman. I also worked with Chris who is the sales manager. Both gentlemen Displayed sincerity, patience and willingn I worked with Murray Who was my salesman. I also worked with Chris who is the sales manager. Both gentlemen Displayed sincerity, patience and willingness to make me to negotiate. My experience was a pleasant one and I would recommend this dealership to others. And I do look forward to reviewing and using the service department. More

Oil change and brake chwck Everyone was friendly and efficient from check in to check out. I thought I had an appointment but it wasn't listed in their system. They were courte Everyone was friendly and efficient from check in to check out. I thought I had an appointment but it wasn't listed in their system. They were courteous and. accommodated me without an issue. Brian also took extra time to correct my account information. Great Service! More

Fast, efficient It was so quick and easy to make the appointment. I was very happy to be accommodated on the day that I wanted and at the time that I wanted. We dropp It was so quick and easy to make the appointment. I was very happy to be accommodated on the day that I wanted and at the time that I wanted. We dropped off the car and within two hours I received a phone call got all the work was complete. Once arriving to pick up the car I was back out the door in my vehicle within five minutes More

Fixed tire with nail damage at no charge John Wismer is a fantastic service manager . He is patient and friendly. He went above and beyond what I would have expected and have experienced John Wismer is a fantastic service manager . He is patient and friendly. He went above and beyond what I would have expected and have experienced at other dealers. More