Venice Toyota

I had a very poor experience with Body shop I was quoted three days for my repair it took two weeks and was never given a phone call I called after one week was told truck would be done that da I was quoted three days for my repair it took two weeks and was never given a phone call I called after one week was told truck would be done that day had to rush into detail I told him not to rush I would pick up in two days show up to pick up truck not done again no phone calls again Call me by end of day tell me truck is ready come pick up right before closing paint. This was an insurance job that I added some other paint work to be done at same time something happened to paint so Tech buffed out mistake and buffed through paint. Manager told me they buff out all paints but the only thing that was buffed on the truck is where the paint problem is. Now taking a long time to get fixed terrible quality control terrible customer service communication is not a strong point More

Great buying experience Recently traded my 2012 Toyota Tacoma for a new 2018 Tacoma and Ralph Ramirez and everyone at Venice Toyota made it a very pleasant experience. I woul Recently traded my 2012 Toyota Tacoma for a new 2018 Tacoma and Ralph Ramirez and everyone at Venice Toyota made it a very pleasant experience. I would purchase from Venice Toyota again and highly recommend them to anyone looking for a new vehicle. More

Service of my new truck They were quick to get my truck in and the wait was not long. They frequently let me know the status of the service on my truck. They were quick to get my truck in and the wait was not long. They frequently let me know the status of the service on my truck. More

Minimal service I just moved here from the east coast. Since I have owned the car, I have had service every 5000 miles. A wash and vacuum was always included. Not at I just moved here from the east coast. Since I have owned the car, I have had service every 5000 miles. A wash and vacuum was always included. Not at this dealership. I was told over the phone that a tire rotation was included in the price for my oil change. Upon arrival I was going to be charged an additional 20 for the tire rotation. This is the only Toyota dealership in town, but the service is certainly not what I have been used to on the east coast. Btw, I have been in a Toyota since 2000. So I am not new to customer service at Toyota dealerships, just this one. More

Sales I traded in my 2014 Toyota Tacoma for a 2018 Tacoma and was helped by Ralph Ramirez who was great. Would definitely recommend anyone to come to him I traded in my 2014 Toyota Tacoma for a 2018 Tacoma and was helped by Ralph Ramirez who was great. Would definitely recommend anyone to come to him More

Great Experience working with Ralph! We purchased both a Rav4 and Tundra from the dealership working with Ralph Ramirez. Very fair pricing and extremely professional people work at Venic We purchased both a Rav4 and Tundra from the dealership working with Ralph Ramirez. Very fair pricing and extremely professional people work at Venice Toyota! More

Online sales I viewed inventory online and Ralph Ramirez answered my request. I purchased the car I viewed. Ralph was very knowledgeable about the car and the hitc I viewed inventory online and Ralph Ramirez answered my request. I purchased the car I viewed. Ralph was very knowledgeable about the car and the hitch and roof rails I wanted. He helped set up the radio and navigation. I am very satisfied with the experience. More

Speedy same day service Got appointment the same day. Service was completed in about 30 minutes. Couldn’t have been smoother! Will be going back here for all service on all o Got appointment the same day. Service was completed in about 30 minutes. Couldn’t have been smoother! Will be going back here for all service on all our Toyota vehicles. More

BUYER BEWARE, DO NOT DO BUSINESS WITH VENICE TOYOTA NEW CAR SALES , THEY WILL TELL A CUSTOMER ANYTHING TO MAKE A SALE, THEY WILL MAKE FALSE STATEMENTS, THEY ARE LIARS, AND WILL MISREPESENT QUESTIONS YOU NEW CAR SALES , THEY WILL TELL A CUSTOMER ANYTHING TO MAKE A SALE, THEY WILL MAKE FALSE STATEMENTS, THEY ARE LIARS, AND WILL MISREPESENT QUESTIONS YOU ASK. More

Staff is fantastic! I used the website to check their inventory. I knew what I wanted and they had it. Talked to a Steve on the phone and he was very helpful. They had ev I used the website to check their inventory. I knew what I wanted and they had it. Talked to a Steve on the phone and he was very helpful. They had everything ready for me when I got there after work. I test drove a Rav4 and looked at two others. I decided on the one that I test drove. Shawn spent time with me to show me how everything worked on the dash and answered all my questions. They had the price figured out including incentives. The finance person was equally fantastic and answered all my questions and was very helpful. The customer service has been fantastic! More