Venice Toyota

Needed fast help Came to dealership needed a vehicle for work today showed at 9 took vehicle home at noon could not be happier would recommend to all Came to dealership needed a vehicle for work today showed at 9 took vehicle home at noon could not be happier would recommend to all More

had recall work done promptly and efficiently. satisfied with work and efficient and polite representatives helping me. Service Rep. recommended that I do a variety of types of servicing to my car satisfied with work and efficient and polite representatives helping me. Service Rep. recommended that I do a variety of types of servicing to my car. I asked him to list them for me to study and discuss at home and he promptly typed them up for me. I appreciated that he did not pressure me. More

Slow oil change I took our Lexus in for an oil change at 9:15 today (had an appointment). I was told it would be 45 min to an hour. Around 10:30 I went to check and t I took our Lexus in for an oil change at 9:15 today (had an appointment). I was told it would be 45 min to an hour. Around 10:30 I went to check and they said it was just “put up” to be done. It took around 1:40 ish to finish so I was rushed to get out and get to my flight. Seems like it should go more quickly and customers should be kept informed. More

Dealer made it right Thank you Chris Cagno for make a bad situation right. We love our new 4 runner. We really appreciate all of your hard work to get the deal we wanted Thank you Chris Cagno for make a bad situation right. We love our new 4 runner. We really appreciate all of your hard work to get the deal we wanted More

Scheduled service Efficient and friendly. Service rep is a 1st class guy! Greater was waaitiygor me. Paperwork was also prepared prior to my arrival. Waiting area is p Efficient and friendly. Service rep is a 1st class guy! Greater was waaitiygor me. Paperwork was also prepared prior to my arrival. Waiting area is pleasant and clean. More

I appreciate the high level of personalized service This place is great :-) I appreciate the high-level of personalized service. I get my vehicle serviced here regularly. John and everyone else are a This place is great :-) I appreciate the high-level of personalized service. I get my vehicle serviced here regularly. John and everyone else are a pleasure to work with. More

The best car dealer in Venice I walked in to buy a truck and drove out with a truck and also bought a 4Runner.. that’s says a lot great service great sales Ask for Murray Wallace I walked in to buy a truck and drove out with a truck and also bought a 4Runner.. that’s says a lot great service great sales Ask for Murray Wallace he is a great salesperson More

Engine light and tire light on Quick service from friendly courteous advisor . However after leaving Toyota I realized they did not re set my engine lights . This will require me Quick service from friendly courteous advisor . However after leaving Toyota I realized they did not re set my engine lights . This will require me to make an unnecessary trip back to Venice Toyota . This is an unnecessary inconvenience and I am not happy. I am a busy working person , not a retired who has nothing better to do . More

Gages were showing on dash board that are not usually there Wonderful...George was very professional and helpful! I really respect him. He quickly assessed my car issues and put a plan in place to solve my issu Wonderful...George was very professional and helpful! I really respect him. He quickly assessed my car issues and put a plan in place to solve my issued More

I had a very poor experience with Body shop I was quoted three days for my repair it took two weeks and was never given a phone call I called after one week was told truck would be done that da I was quoted three days for my repair it took two weeks and was never given a phone call I called after one week was told truck would be done that day had to rush into detail I told him not to rush I would pick up in two days show up to pick up truck not done again no phone calls again Call me by end of day tell me truck is ready come pick up right before closing paint. This was an insurance job that I added some other paint work to be done at same time something happened to paint so Tech buffed out mistake and buffed through paint. Manager told me they buff out all paints but the only thing that was buffed on the truck is where the paint problem is. Now taking a long time to get fixed terrible quality control terrible customer service communication is not a strong point More