Venice Toyota

Good Service John is very pleasant & the people are very nice there. The service is very good there. It is a good place to get your car serviced.. John is very pleasant & the people are very nice there. The service is very good there. It is a good place to get your car serviced.. More

Purchased a 2018 RAV4 I came in to check out a possible purchase of a RAV4 after speaking with Rhonda a great person to deal with. After speaking with Mike Varga a true gen I came in to check out a possible purchase of a RAV4 after speaking with Rhonda a great person to deal with. After speaking with Mike Varga a true gentleman I purchased a 2018 RAV4. Upon picking up the vehicle today they only had one key which I believe is unacceptable. Upon speaking with service dept I was told it would cost me close to $300. I was then told they would work out a deal of $125. No way was I paying anything for the second key. After threatening to take back my $16000.00 check I used to pay for the vehicle and go to another dealer to purchase a vehicle like a Honda CRV I was told they would have a key for me by Tuesday. Shame it had to get to that. I should have been told we need to get you an additional key at our cost. I realize you are in the business of making $$$ but how about some customer service. Mike Mario & Rhonda are assets to your organization. Shame your service department is not. Mike Pandolfino More

Good experience Aaron provided excellent customer service, went in for oil change & overall vehicle check. I wanted to see the issues presented to me, so They took Aaron provided excellent customer service, went in for oil change & overall vehicle check. I wanted to see the issues presented to me, so They took me to my car, the mechanic showed me the problem & explained everything thoroughly. More

Fast and friendly Went in for an oil change without an appointment . Fast and friendly service. Comfortable waiting room. Aaron was pleasant and friendly. was in and ou Went in for an oil change without an appointment . Fast and friendly service. Comfortable waiting room. Aaron was pleasant and friendly. was in and out in less than an hour More

Professional work Came for oil change and inspection before a trip. Did a nice job of professional work. Completed the work while I waited. Made some suggestions for ti Came for oil change and inspection before a trip. Did a nice job of professional work. Completed the work while I waited. Made some suggestions for tire replacement when needed. More

Great timely service Thank you for great service and keeping my vehicle road safe. Great customer service and fast delivery. I will return to your service center and will Thank you for great service and keeping my vehicle road safe. Great customer service and fast delivery. I will return to your service center and will recommend you to others. More

Service is not service anymore I wasn’t on list even though had appointment. Asked if knew whether I had wheel coverage or not. Said it’s extra and I would have bought in sales. I’v I wasn’t on list even though had appointment. Asked if knew whether I had wheel coverage or not. Said it’s extra and I would have bought in sales. I’ve had cancer and can’t remember if I added. Thought would be on computer. I was told to talk to sales. Talked to 3 people when I just went in for oil change. Called yesterday and no one returned my call. This Toyota doesn’t wash cars after service either. Very disappointed. Only positive done in half hour. Was told hour and half so had someone go with me so I wouldn’t have to wait. More

Toyota 15K service Service writer George was friendly and efficient. Work was completed faster than expected. Car was returned quickly and clean. I was completely sat Service writer George was friendly and efficient. Work was completed faster than expected. Car was returned quickly and clean. I was completely satisfied with this service visit. More

New tire Low tire pressure light came on I had a screw in my tire and it needed to be replaced. Aaron was friendly, honest and efficient.. they had the tire Low tire pressure light came on I had a screw in my tire and it needed to be replaced. Aaron was friendly, honest and efficient.. they had the tire in stock and I was in and out on good time., More

Great job Ralph was awesome. He answered all our questions and showed us how to use all the extras on our RAV4. Very happy with our RAV4 Ralph was awesome. He answered all our questions and showed us how to use all the extras on our RAV4. Very happy with our RAV4 More