Venice Toyota

From the minute that we walked in, Ralph gave us GREAT customer service. He worked hard to get us a good deal. John worked with us on financing and getting extra protection for the electronic gadgets. We customer service. He worked hard to get us a good deal. John worked with us on financing and getting extra protection for the electronic gadgets. We got the car we wanted and we are VERY HAPPY!! More

Good, efficient service. Found my air condition problem and did brake fluid flush . I would use these guys rather than some of the local non dealer shops. and did brake fluid flush . I would use these guys rather than some of the local non dealer shops. More

I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE you to consider allowing a different, better equipped dealership help you make possibly the I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE you to consider allowing a different, better equipped dealership help you make possibly the second biggest investment in your life. I went yesterday to look into possibly getting a new car and sat down with a sales woman. We went over some things and she told me she would have to do a soft credit pull to see where we’re at. I asked making sure that it would be a soft inquiry and not a hard inquiry and she promised me it would only be a soft inquiry. A few moments later I get a notification on my phone saying there’s a new hard inquiry on my credit report. The woman came back and asked if I got a notification about a hard inquiry on my credit report. I told her yes and she said “don’t worry about it it’s not a hard inquiry.” When I told her it made my score drop to points she brushed me off quickly saying “yeah soft inquiries are 2 points.” Which, considering a soft inquiry doesn’t affect your score at all, is either a lie or she really doesn’t know what she’s doing. Either way this dealership is clearly allowing staff who are either lying, untrained, or don’t know what’s going on handle a customers sensitive information and then turn around and try to guide that customer in the right direction. After all of this she told me she couldn’t work with me on what I was looking for. I was about to leave when she tells me she has 1 car available that I would like and brought around some janky looking Kia Sportage. I told her I didn’t like it and she tells me she has 2 more cars (which also sounded like junk) that could work. I left. Again pleases reconsider allowing the people at this dealership handle your information and help you purchase a car. They aren’t trustworthy people and really don’t do what they’re supposed to do well. More

Excellent service, incredibly professional staff. Got the car I wanted, at the price I needed. I'll definitely recommend Venice Toyota to my family and friends! You should check them out too! car I wanted, at the price I needed. I'll definitely recommend Venice Toyota to my family and friends! You should check them out too! More

I was Extremely disappointed with the sales person. I made an appointment at 9:05 in the morning for 12:30 same day. I got there 30 minutes early and he came to me to say the car was sold 15 minutes befo made an appointment at 9:05 in the morning for 12:30 same day. I got there 30 minutes early and he came to me to say the car was sold 15 minutes before More

Great experience I traded a lease for a new vehicle. Everyone was helpful and friendly and did everything they possibly could to make my car shopping experience painle I traded a lease for a new vehicle. Everyone was helpful and friendly and did everything they possibly could to make my car shopping experience painless. More

Very friendly and very competent. They did warranty, recall and regular maintenance work all in one day. I dropped the car at 9 and had back by 4 recall and regular maintenance work all in one day. I dropped the car at 9 and had back by 4 More

Purchased new vehicle with trade-in. Visited dealership without an appointment. The salesman who greeted us was Tommy. He was very professional throughout the whole process and everythi Visited dealership without an appointment. The salesman who greeted us was Tommy. He was very professional throughout the whole process and everything went as expected. We are very pleased with the whole experience from beginning to end, and we're very happy with out new vehicle. Would highly recomment Tommy and Venice Toyota. More

Great price On oil change, and also checked my brakes as well and said they were fine. Great service!! They are honest with you and try and save you money. well and said they were fine. Great service!! They are honest with you and try and save you money. More

I am very pleased with Venice Toyota and my salesman Michael S. Varga. We found the car I wanted, took it for a test drive and they came back with a very fair offer. Michael S. Varga. We found the car I wanted, took it for a test drive and they came back with a very fair offer. More