Venice Toyota

I received the recall notice called to schedule, informed @routine services coming due, committee to take care of all items and set time of appt for 9:30am. At the appointed time, I was immediately welcomed, @routine services coming due, committee to take care of all items and set time of appt for 9:30am. At the appointed time, I was immediately welcomed, handled and told how long it would be. As promised, it was ready to drive off the lot with everything done. Never any problems here at all!! More

Very pleased with my visit, I plan to return when vehicle needs any service. Personal were pleasant and professional. The projected time to do work was faster than expected. needs any service. Personal were pleasant and professional. The projected time to do work was faster than expected. More

Went in for service, it was quick, friendly, and professional.the rest of this is only to satisfy the 25 word menu minimum required for site. professional.the rest of this is only to satisfy the 25 word menu minimum required for site. More

I’m a repeat customer at Venice Toyota. I’ve had two good experiences buying cars at this dealership. Service has also always been good with Venice Toyota. experiences buying cars at this dealership. Service has also always been good with Venice Toyota. More

Great dealership and manager Omar goes the distance to help seal the deal. Both Jessica and Omar were very professional and helped make my purchase worthwhile. Thank you to both help seal the deal. Both Jessica and Omar were very professional and helped make my purchase worthwhile. Thank you to both More

A pleasant experience compared to other dealers.Convenience and proximity to my home was a big factor in my choosing this dealership. Would definitely recommend this dealership to my friend dealers.Convenience and proximity to my home was a big factor in my choosing this dealership. Would definitely recommend this dealership to my friends. More

Thanks for my one year car care service. I appreciate the professional service and efficiency. Crew and Brent are awesome! I am sold on Venice Toyota. professional service and efficiency. Crew and Brent are awesome! I am sold on Venice Toyota. More

From the minute that we walked in, Ralph gave us GREAT customer service. He worked hard to get us a good deal. John worked with us on financing and getting extra protection for the electronic gadgets. We customer service. He worked hard to get us a good deal. John worked with us on financing and getting extra protection for the electronic gadgets. We got the car we wanted and we are VERY HAPPY!! More

Good, efficient service. Found my air condition problem and did brake fluid flush . I would use these guys rather than some of the local non dealer shops. and did brake fluid flush . I would use these guys rather than some of the local non dealer shops. More

I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE you to consider allowing a different, better equipped dealership help you make possibly the I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE you to consider allowing a different, better equipped dealership help you make possibly the second biggest investment in your life. I went yesterday to look into possibly getting a new car and sat down with a sales woman. We went over some things and she told me she would have to do a soft credit pull to see where we’re at. I asked making sure that it would be a soft inquiry and not a hard inquiry and she promised me it would only be a soft inquiry. A few moments later I get a notification on my phone saying there’s a new hard inquiry on my credit report. The woman came back and asked if I got a notification about a hard inquiry on my credit report. I told her yes and she said “don’t worry about it it’s not a hard inquiry.” When I told her it made my score drop to points she brushed me off quickly saying “yeah soft inquiries are 2 points.” Which, considering a soft inquiry doesn’t affect your score at all, is either a lie or she really doesn’t know what she’s doing. Either way this dealership is clearly allowing staff who are either lying, untrained, or don’t know what’s going on handle a customers sensitive information and then turn around and try to guide that customer in the right direction. After all of this she told me she couldn’t work with me on what I was looking for. I was about to leave when she tells me she has 1 car available that I would like and brought around some janky looking Kia Sportage. I told her I didn’t like it and she tells me she has 2 more cars (which also sounded like junk) that could work. I left. Again pleases reconsider allowing the people at this dealership handle your information and help you purchase a car. They aren’t trustworthy people and really don’t do what they’re supposed to do well. More