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Venice Toyota
Venice, FL
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Professional, efficient, knowledgeable, “can do attitude”. We were in and out if the dealership within a 2 1/2 hours, with exactly what we wanted including our trade-in. I would highly recommend attitude”. We were in and out if the dealership within a 2 1/2 hours, with exactly what we wanted including our trade-in. I would highly recommend Venice Toyota to anyone! More
I Had my car in the body shop for minor repair. Great work! Great customer service! Nina and Tom were fantastic! Would recommend to anybody! work! Great customer service! Nina and Tom were fantastic! Would recommend to anybody! More
Fast service. Friendly. Rates are competitive and I feel that my time is best spent going to Venice Toyota. Never a bad experience. Check them out! that my time is best spent going to Venice Toyota. Never a bad experience. Check them out! More
In and out, top notch customer service couldn’t ask for anything more, we’ve been coming here for years and years to come! Thanks John Wismer, Bruce, Brent and the rest of the team..... anything more, we’ve been coming here for years and years to come! Thanks John Wismer, Bruce, Brent and the rest of the team..... More
The service area was clean and the man that helped me in service was outstanding. He resolved my issue with my tire and they repaired it. The service was excellent. service was outstanding. He resolved my issue with my tire and they repaired it. The service was excellent. More
Great experience as usual, Aarons the best service writer you guys have keep it going.Venice Toyota is the best dealership that I’ve dealt with by far. you guys have keep it going.Venice Toyota is the best dealership that I’ve dealt with by far. More
Great service and pricing for new vehicles . Call internet sales and work with Roland on 2021 Venza he got me everything I was looking for to make the deal easy. In and out of the dealership quickly internet sales and work with Roland on 2021 Venza he got me everything I was looking for to make the deal easy. In and out of the dealership quickly. More
Do not shop at Venice Toyota!Unfair Trade Practices, Do not shop at Venice Toyota! Unfair Trade Practices, False and Unfair Deceptive Advertising, and Deceptive Practices • On Tuesday, March 23, 2021, Do not shop at Venice Toyota! Unfair Trade Practices, False and Unfair Deceptive Advertising, and Deceptive Practices • On Tuesday, March 23, 2021, I spoke with a salesperson at Venice Toyota named Haile. I told her I wanted to buy a specific car and would be paying cash. The car I wanted was a 2021 red Toyota Camry XLE hybrid. Haile said the vehicle was available, but I had to wait for it to be delivered. • Tuesday, March 23, 2021, Haile called back and said the car would be ready on Thursday and made an appointment for me to pick it up on Saturday, March 27 at 11:00 AM. • Wednesday, March 24, 2021, Cortney Wiggins called me and said she would help me with the purchase and confirmed my appointment on Saturday, March 27 at 11:00 AM. • Thursday, March 28, I received a call from someone who said he was the Venice Toyota General Manager. The General Manager said I hit the jackpot—not only was my car in, but a special sale by Toyota Corporate was happening on Saturday. He said I would get the car at a price lower than the dealership could offer. The General Manager said he would have someone call me. I confirmed my appointment on Saturday. • Thursday, March 28, I received a call from someone who said he was the regional representative from Toyota Corporate, and his assistant, Scott, was going to call me. • Thursday, March 28, I received a call from Scott Foster, who said he was the Toyota corporation's regional representative. We confirmed that I wanted to buy that car and that I was a Costco member referred by Costco. • Scott said he would mark it "sold" so no one else would buy it. I said I would meet him on Saturday and pay cash for the car. Scott asked if I had received any quotes, and I said yes. He asked me to send him the quote, and Venice Toyota would beat it. • Friday evening, March 29, Scott Foster called and said he sold the car to someone else. He said I should still come in on Saturday for the Corporate Sale Event and get a great deal on a different vehicle. When I asked why he sold the car when it was promised to me, he said, "Supply and demand." 1. In my opinion, what Venice Toyota's representatives did was a violation of Florida's Deceptive and Unfair Trade Practices Act, False and Unfair Deceptive Advertising and Deceptive Practices. 2. I found out later that Scott Foster is not a Toyota Corporate Regional Representative. He is a salesman at Venice Toyota and the contact for Costco. 3. To my knowledge, there was no Corporate Sales Event that weekend. More
BEWARE! The service department is Dishonest & Disceitful! We own 2 Toyota’s and expected more from this dealer. We took our 2019 Camry in for a warranty oil change and a recommended tire rotation. My husban We own 2 Toyota’s and expected more from this dealer. We took our 2019 Camry in for a warranty oil change and a recommended tire rotation. My husband discreetly marked the tires to check to see if a tire rotation would be done. To our surprise the tires were NOT rotated, yet it was listed on the invoice that the tires had been rotated. Obviously we won’t be going back to Venice Toyota for our service maintenance. More
Knowledgeable staff, excellent experience. Will recommend to family and friends. Hope to enjoy this vehicle for a long time to come. Look forward to continued good service from Toyota. recommend to family and friends. Hope to enjoy this vehicle for a long time to come. Look forward to continued good service from Toyota. More