Venice Toyota

Friendly and quick. Comfortable waiting area. No donuts? No car wash? Coffee was hot tho. Comfortable waiting area. No donuts? No car wash? Coffee was hot tho. More

Moved to Venice recently first time for service on my 14 year old Avalon. A pleasant experience, 1.5 hours for oil change and rotate tires. The intake clerk (Nicole) was very nice and answered some question year old Avalon. A pleasant experience, 1.5 hours for oil change and rotate tires. The intake clerk (Nicole) was very nice and answered some questions I had. I’ll be back! More

Always a pleasure to have my Tacoma serviced @ Venice Toyota. Everyone is courteous and helpful. Toyota. Everyone is courteous and helpful. More

We never received our lender package. I called and emailed BEGGING for the documents for 3.5 weeks. I left messages and not ONE PERSON from the dealership reached out to me! I called and emailed BEGGING for the documents for 3.5 weeks. I left messages and not ONE PERSON from the dealership reached out to me! More

Had an appointment at 10am for an oil change only. Took 1 hour and 30 minutes. Took 1 hour and 30 minutes. More

Always good service and the people are truly nice. I prefer them than other dealerships. Good place! I prefer them than other dealerships. Good place! More

Brought my 2012 Prius to them - check engine light issue. Three hours later -Code said my water pump was malfunctioning and my antifreeze was low. Told me I might have a head gasket problem and I needed to r Three hours later -Code said my water pump was malfunctioning and my antifreeze was low. Told me I might have a head gasket problem and I needed to replace the water pump. They never put a pressure test on the cooling system to affirm a head gasket leak (it was good) and the water pump malfunctioned because of the low fluid level (it was good). This is what happens when technicians rely on codes rather than common sense car knowledge and diagnostic skills that would have revealed answers. A local private shop diagnosed it quickly and the car runs fine. I hope VT reads this and uses some common sense to help their customers. I'm personally not returning. More

Always prompt and courteous. The dealership is clean, well maintained and it appears the service bay is also. My service advisor is knowledgeable The dealership is clean, well maintained and it appears the service bay is also. My service advisor is knowledgeable More

I received outstanding service from Chris McNeill. Chris always looks out for me to ensure I get exactly what I need. It is so reassuring to work with someone I have great trust in. Thank you fo Chris always looks out for me to ensure I get exactly what I need. It is so reassuring to work with someone I have great trust in. Thank you for having such a valuable employee as Chris! More

This trip the lady was very helpful and patient while setting up an appointment. Thank you setting up an appointment. Thank you More