Venice Toyota | Page 32

Always excellent customer service. I’m a long time customer to this dealership. I have been in Venice for over 20 years. I’m glad to have a respected Toyota dealership in the area. I’m a long time customer to this dealership. I have been in Venice for over 20 years. I’m glad to have a respected Toyota dealership in the area. More

I contacted dealership for a car I was interested in test driving, I was connected to salesman, John, he was fantastic, helped me out, I came in with an approval from my bank already but they were able to ge driving, I was connected to salesman, John, he was fantastic, helped me out, I came in with an approval from my bank already but they were able to get a better deal for me. I am thankful for the help. More

Excellent services. Everyone was very friendly and professional. I took my car they told me the time it was going to be ready and it was done better time. Everyone was very friendly and professional. I took my car they told me the time it was going to be ready and it was done better time. More

Left 2021 highlander hybrid vehicle for 15k service under the two year maintenance free. It’s basically a tire rotation fluid check plus there was a safety recall. I additionally asked to have cruise checked the two year maintenance free. It’s basically a tire rotation fluid check plus there was a safety recall. I additionally asked to have cruise checked because it does not hold set speed always 1 mph low. Asked if this could be adjusted. Get message for. a 49.95 cabin filter and 99.99 alignment. If I have a free maint for two years and these items need maint then they should be free right? So what are they then just typical up sell? Takes 5 mins to change cabin filter. So I say no to up sell go pick up car. No charge for tire rotation fluids and safety recall. They didn’t bother with the cruise at all. Not a huge deal when I want 75mph I set at 76. It actually annoys me but they don’t even take time to explain why I should have to. When a person spends 50k on a car and the manufacturer gives in the sale 2 years free maint why would I expect to have to pay for any maintenance. Yes I know the answer because as is typical they only do the things that do not cost much the real issues or the easy ad ons they make you pay. Nothing changes in the auto sales and repairs world. More

Aaron Causey My service rep Over the years at Venice Toyota. He has always taken good care of my car. This is my fifth Camry and all were purchased at Venice Toyota Toyota. He has always taken good care of my car. This is my fifth Camry and all were purchased at Venice Toyota More

Again Aaron took complete control of my service work, please make sure he is being taken care of. Thanks please make sure he is being taken care of. Thanks More

Bruce in the service department is a great asset to Venice Toyota. Every time I have service I always go to him. Venice Toyota. Every time I have service I always go to him. More

Great job doing warranty paint repair, it took forever but came out very nice, thank you. but came out very nice, thank you. More

Fast and excellent service ! I was pleased with the work and i appreciated Andrea job . I was pleased with the work and i appreciated Andrea job . More

I brought my car in for some Collison work. Donna was 5 star. She went above and beyond to be kind and deliver outstanding customer service. Donna was 5 star. She went above and beyond to be kind and deliver outstanding customer service. More