Venice Toyota

Salesman was not honest with us about some of the points of the sale. Did not explain exactly what the cost was or what we were getting for our trade in. I still don’t have a bill of sale or know who we a of the sale. Did not explain exactly what the cost was or what we were getting for our trade in. I still don’t have a bill of sale or know who we are financed with. This is partly our fault because we were in a hurry but we are still not comfortable with this whole sale. There was a whole other issue regarding a wheelchair lift being installed on our new car but that was eventually resolved after much aggravation. More

Angela was very professional and advised the service items that needed to be completed. The vehicle was ready well within the time Angela promised. items that needed to be completed. The vehicle was ready well within the time Angela promised. More

My salesman, Roman, made it so easy! He kept me up to date with the progress of the shipment of our new Corolla Cross. All the paperwork was ready as soon as I walked in. He made us very He kept me up to date with the progress of the shipment of our new Corolla Cross. All the paperwork was ready as soon as I walked in. He made us very comfortable.The Costco pricing allowed us to afford the top model too! More

I broke down on 75. Had my car towed to Venice Toyota that night . I received a call from Bruce in service first thing in the morning. They found the issue and ordered Had my car towed to Venice Toyota that night . I received a call from Bruce in service first thing in the morning. They found the issue and ordered the part - promptly fixed. - thank you for handling so quickly ! More

Efficient and knowledgeable and trustworthy. ..went to get my car oil change and inspection. I was given options by the service advisor Bruce Sebast, who made this whole process easy and made an ..went to get my car oil change and inspection. I was given options by the service advisor Bruce Sebast, who made this whole process easy and made an appointment for an alignment next week. More

Aaron was great to work with-professionalism with a great sense of humor. Accomplished everything I asked for and sooner than the quoted waited time-bonus. sense of humor. Accomplished everything I asked for and sooner than the quoted waited time-bonus. More

Stopped in for an estimate on some ruitine service with my lexus. Standard 15k maintenance. Was greeted by a service writer politely, friendly, and down to earth. No fakeness or salesman attitude. When I a my lexus. Standard 15k maintenance. Was greeted by a service writer politely, friendly, and down to earth. No fakeness or salesman attitude. When I asked about the service (what it included) I was told the same thing as my lexus dealer informed me when the alert came up on car for the oil change and "check-over". I was then told they could do it right then. Because of the convenience and professionalism of the service department I agreed. 30 minutes later it was done. Fast, friendly, professional. NOW THE BEST PART, the cost was $49.95 plus tax! Lexus said it was going to be close to $400!! Wow, even honesty from venice Toyota. Thank you very much and see you in 5 thousand miles! More

It was a nice 3xperience purchasing my new car from this dealer. My salesman Ralph was very kind to review all of the cars features. dealer. My salesman Ralph was very kind to review all of the cars features. More

Salesperson Joe M. was a pleasure to deal with. The actual transaction is not completed yet (taking possession of the car). CARFAX noted tires need to be rotated (use was a pleasure to deal with. The actual transaction is not completed yet (taking possession of the car). CARFAX noted tires need to be rotated (used car). This was not noted. I was told we only needed to put a down payment on the car. However, the financial person (David) made the bill out in full (this actually messed up my bank accounts, it isn't straightened out yet). Venice Toyota was paid in full, but I have to pay additional bank fees because of the way the transaction was handled. I transferred the money as soon as I got home home, but David took the money out of my account immediately which messed up my accounts. I will give further details and another rating after we pick up the car. More

Buyer beware! We bought 2007 Toyota Corolla in July from internet ad. They sold us a 3-yr service warranty for $600. The salesperson went to manager and was told h We bought 2007 Toyota Corolla in July from internet ad. They sold us a 3-yr service warranty for $600. The salesperson went to manager and was told he couldn’t do that. So, it was $600 for 30 day. Really?? I told them I wasn’t going to pay $600 for 30 days! Collin had indicated to me that he made a mistake. I guess he didn’t want to fix/correct his mistake. Now they won’t answer my phone messages or email messages. These guys are crooks! I wouldn’t recommend this dealer to anyone!! More