Venice Toyota

Wry happy with the service and really appreciated the car wash……I was verypleased with the fast service . car wash……I was verypleased with the fast service . More

I took delivery of my 2021 Chrysler Voyager on March 10th. Both Ralph Rameriz and the F&I manager promised me an extra key fob and I actually signed a document stating I would receive an extra key fob, 10th. Both Ralph Rameriz and the F&I manager promised me an extra key fob and I actually signed a document stating I would receive an extra key fob, but they are now telling me no. I don’t understand how they could take a signed document out of a sales packet without me, knowing and throwing it away because when i went to find my copy it was gone. There are a lot of choices out there to buy a vehicle, so stay away from Venice Toyota and mainly Ralph Ramirez and the F & I manager. David Carr More

Professional staff… efficient… ready when they say it will be… had 2 experiences there so far… both have been excellent! Highly recommend. will be… had 2 experiences there so far… both have been excellent! Highly recommend. More

Working with the salesperson, Brian, was enjoyable and transaction went smoothly. Our car arrived before estimated time and we closed without a hitch. transaction went smoothly. Our car arrived before estimated time and we closed without a hitch. More

Even though Venice Toyota has a very busy service department, I always feel I get excellent service with attention to detail. department, I always feel I get excellent service with attention to detail. More

Mike did a nice job. Good customer service very informative let us know what we need and what we should have done in the near future. We were very happy with the service Good customer service very informative let us know what we need and what we should have done in the near future. We were very happy with the service and everyone was pleasant. More

Good customer service with Chris. Completed in the time advised. Would've liked my seat returned to my position. Completed in the time advised. Would've liked my seat returned to my position. More

Extremely overpriced for some services Two hours of labor=400$ 30$ to install battery? $50.00 shop fee? Maintenance but no oil change? Tires couldn’t be rotated? Not at all what I expected for mai labor=400$ 30$ to install battery? $50.00 shop fee? Maintenance but no oil change? Tires couldn’t be rotated? Not at all what I expected for maintenance, my significant other died four months ago, the smart engineer could have done much of this himself! I could have installed the battery! And saved 30$. I’m 77.5 and down to only this one car, a Prius! I used to have three… If I don’t receive a really great coupon for the upcoming oil change I will never return to this Toyota for ANY SERVICE! So the two main things I expected were not done!! Oil change and tire rotation. Please contact me if you want to hear more, I don’t have the receipt with me right now! I plan to talk to the manager before I put my review on the internet, so others can be warned! More

Great service , knowledgeable technical staff. Very nice waiting room. Clean facility and very good coffee! Very nice waiting room. Clean facility and very good coffee! More

The Collision center did an excellent job repairing the damage from Ian. It was done in record time and I appreciate prompt service. damage from Ian. It was done in record time and I appreciate prompt service. More