Venice Toyota

Salesman Brian Kramer was forthright, helpful and cooperative in the new car sales process. His knowledge of the car, financing and application to my particular situation was extraordinary and I wou cooperative in the new car sales process. His knowledge of the car, financing and application to my particular situation was extraordinary and I would definitely recommend him to friends. After contacting two other dealerships and being disappointed, Brian was refreshing to do business with and made the buying experience a pleasure. More

This was the most efficient sales experience I have ever had,I do not feel that one minute of time was wasted. I was given much information about safety features, which are high on my list of necessities f had,I do not feel that one minute of time was wasted. I was given much information about safety features, which are high on my list of necessities for a new car purchase. I am very satisfied with the purchase. More

Our trip to Cramer Toyota of Venice was well worth it. We were welcomed by professional greeters and made to feel our time was valued. The showroom was impressive and clean. Our salesman's sense of humor and were welcomed by professional greeters and made to feel our time was valued. The showroom was impressive and clean. Our salesman's sense of humor and ability to make us feel at ease was a nice change of pace from other dealerships. I would strongly reccomend the trip down south to any of my friends intersted in a car. LOVE MY FJ!!! More

This is the 2nd Highlander I've bought from Cramer Toyota and Brian Kramer. Both times I was treated with the greatest amount of courtesy and professionalism. I got the car I wanted at the price I wanted. F and Brian Kramer. Both times I was treated with the greatest amount of courtesy and professionalism. I got the car I wanted at the price I wanted. Follow up has also been terrific. I love the new Highlander and I highly recommend Cramer. More

We called the dealership in response to a vehicle listing on Toyota's certified pre-owned vehicles website. There was a 2006 RAV4 that had a good price. I called spoke with Reginald who was very helpful and on Toyota's certified pre-owned vehicles website. There was a 2006 RAV4 that had a good price. I called spoke with Reginald who was very helpful and prompt in returning phone calls. He was also willing to negotiate a more favorable price. Since we drove 70+ miles from the Northern part of Tampa FL. this was after calling and speaking with several other dealerships who were not as friendly or accommodating. I spoke with Reginald on a Friday and drove down and purchased the vehicle the next morning and traded my other vehicle in which I felt that I received a fair price for. Overall it was a good experience with very little pressure placed on us by Reginald, I would recommend Reginald and this dealership to any of my friends or patients. The only foolish thing I did was leave my garage door opener on my trade in car. I am just waiting for him to mail the clicker back to me. From, Happy new owner of a RAV4 More

I purchased a 2003 Lexus from your dealership earlier this month. I live in Charleston, SC. I worked with Fran Slump. I bought the car without ever sitting in the car. I had asked Fran if she could le this month. I live in Charleston, SC. I worked with Fran Slump. I bought the car without ever sitting in the car. I had asked Fran if she could leave the car at the airport for my son to pickup since his arrival time was almost midnight. Fran was outstanding!!!!!!!!!!! Her description of the car accurate. Her customer service was exceptional. She answered all my questions and I can honestly say, this was the best experience in purchasing an automobile I have ever encountered. I have purchased 21 vehicles from dealerships, so my statement does come with some experience. An outstanding employee who is honest and puts the customer first, you should be very proud of Fran, she was a pleasure to work with… Rusty Bruns Charleston Southern University Chief Information Officer More

Honestly, I should tell you that this is not my first time buying a car but this is the most lousy one I've ever had. The dealer was really nice but the manager, Jason something was so mean. We came ther time buying a car but this is the most lousy one I've ever had. The dealer was really nice but the manager, Jason something was so mean. We came there and didn't get the price we wanted, and then we called him on the next day, he agreed to sell a Corolla for 15,500 on the phone but when we came to pick up the car he denied it.I wouldn't buy that car if I didn't need it so fast and my uncle was so tired driving me around. Last but not least, after we negotiated our out of door price, he let the dealer talked to us and wanted us to pay also $200 for the license's plate. Maybe your manager didn't know what's the definition of out-of-door price! I talked to the dealer and he agreed. I have no idea. I had my car for a month now and everytime I think about it, I still get so mad. I wouldn't recommend that place to anyone that I know. I have too much trouble with it already. More

My car broke down during weekend out of town. They fixed it within an hour and handled the bill with my extended warranty provider. Moreover, they proactively took care of a recall item I haven't even been it within an hour and handled the bill with my extended warranty provider. Moreover, they proactively took care of a recall item I haven't even been notified of. These guys rock, are fair and friendly. They definitely exceeded my expectations! More

I can't say enough good things about this dealership! Jerry McArdle is a breath of fresh air when it comes to car salesmen. He was professional, respectful, knowledgable and patient. The first time I w Jerry McArdle is a breath of fresh air when it comes to car salesmen. He was professional, respectful, knowledgable and patient. The first time I went to drive two cars I was not ready to buy. The following week the dealership followed up and wanted to know about my experience. They want to know what they can do better. I spoke to Jerry and arranged to come in and drive the car I was interested in, and negotiate a deal. The general manager, Phil, was involved in the negotiations and we were able to reach a price that made both of us happy. The other dealerships I visited, emailed and spoke to were for the most part dishonest, condescending, pushy and evasive. You ask them a question and they try to distract you with another question, or they answer in an incredulous manner that says "how dare you ask us that". If you don't want to play these games and be kept waiting for hours while they try to play mind games and wear you down into buying what they want you to buy, and for the price they want, go to Cramer Toyota and ask for Jerry McArdle. It made a difficult and sometimes stressful decision very pleasant! More