Venice Toyota
Venice, FL
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We have bought over forty new cars between the two of us in the last fifty years. This was by far the best car buying experience we have ever had. Not only was the price acceptable but Brian Kramer also o in the last fifty years. This was by far the best car buying experience we have ever had. Not only was the price acceptable but Brian Kramer also obtained the color and options that we were looking for. All other dealers that we went to were not as co-operative or helpful. He spent two hours with us on the day of delivery explaining the features of the car and told us to not hesitate to call him should we have any problems whatsoever. We have never, ever had service such as this before. If all your other sales people are as good as Brian you have an outstanding dealership. I am sure this is so. Communication and follow-up is excellent. Although it's a 30 mile trip for us, we plan to have our service performed at Cramer of Venice. More
I am extremely pleased with both the service and the deal I received. I wanted to surprise my daughter with a brand new vehicle and not only did they stick by the price I was quoted they went out of their wa I received. I wanted to surprise my daughter with a brand new vehicle and not only did they stick by the price I was quoted they went out of their way to make sure the car I purchased was exactly perfect.When we went for a test drive Crystal was very knowledgeable about the vehicle and its features. She was able to answer all of my questions thoroughly. She went over all the features and warranty information so I could be sure it was a safe and reliable purchase. I am a repeat customer at Cramer Toyota and plan to return again for my next purchase.Needless to say the surprise was a big hit!!! Sincerely, Anne M. Cicchetto More
Thank you for the pleasant buying experience today! Brian Kramer was very helpful and knowledgeable, not to mention friendly and pleasant. He delivered everything that was promised to us in a timely manner. Kramer was very helpful and knowledgeable, not to mention friendly and pleasant. He delivered everything that was promised to us in a timely manner. I would highly recommend him to friends or family members who are looking for a new vehicle. Thanks again! More
I contacted 6 dealers via the Internet. Although others purported to have Internet Sales Specialists, Cramer was the only one that had a person devoted to that function. Sherrie respected my wishes not to purported to have Internet Sales Specialists, Cramer was the only one that had a person devoted to that function. Sherrie respected my wishes not to receive calls until I called to close. Super! More
Salesman Brian Kramer was forthright, helpful and cooperative in the new car sales process. His knowledge of the car, financing and application to my particular situation was extraordinary and I wou cooperative in the new car sales process. His knowledge of the car, financing and application to my particular situation was extraordinary and I would definitely recommend him to friends. After contacting two other dealerships and being disappointed, Brian was refreshing to do business with and made the buying experience a pleasure. More
This was the most efficient sales experience I have ever had,I do not feel that one minute of time was wasted. I was given much information about safety features, which are high on my list of necessities f had,I do not feel that one minute of time was wasted. I was given much information about safety features, which are high on my list of necessities for a new car purchase. I am very satisfied with the purchase. More
Our trip to Cramer Toyota of Venice was well worth it. We were welcomed by professional greeters and made to feel our time was valued. The showroom was impressive and clean. Our salesman's sense of humor and were welcomed by professional greeters and made to feel our time was valued. The showroom was impressive and clean. Our salesman's sense of humor and ability to make us feel at ease was a nice change of pace from other dealerships. I would strongly reccomend the trip down south to any of my friends intersted in a car. LOVE MY FJ!!! More
This is the 2nd Highlander I've bought from Cramer Toyota and Brian Kramer. Both times I was treated with the greatest amount of courtesy and professionalism. I got the car I wanted at the price I wanted. F and Brian Kramer. Both times I was treated with the greatest amount of courtesy and professionalism. I got the car I wanted at the price I wanted. Follow up has also been terrific. I love the new Highlander and I highly recommend Cramer. More
We called the dealership in response to a vehicle listing on Toyota's certified pre-owned vehicles website. There was a 2006 RAV4 that had a good price. I called spoke with Reginald who was very helpful and on Toyota's certified pre-owned vehicles website. There was a 2006 RAV4 that had a good price. I called spoke with Reginald who was very helpful and prompt in returning phone calls. He was also willing to negotiate a more favorable price. Since we drove 70+ miles from the Northern part of Tampa FL. this was after calling and speaking with several other dealerships who were not as friendly or accommodating. I spoke with Reginald on a Friday and drove down and purchased the vehicle the next morning and traded my other vehicle in which I felt that I received a fair price for. Overall it was a good experience with very little pressure placed on us by Reginald, I would recommend Reginald and this dealership to any of my friends or patients. The only foolish thing I did was leave my garage door opener on my trade in car. I am just waiting for him to mail the clicker back to me. From, Happy new owner of a RAV4 More
I purchased a 2003 Lexus from your dealership earlier this month. I live in Charleston, SC. I worked with Fran Slump. I bought the car without ever sitting in the car. I had asked Fran if she could le this month. I live in Charleston, SC. I worked with Fran Slump. I bought the car without ever sitting in the car. I had asked Fran if she could leave the car at the airport for my son to pickup since his arrival time was almost midnight. Fran was outstanding!!!!!!!!!!! Her description of the car accurate. Her customer service was exceptional. She answered all my questions and I can honestly say, this was the best experience in purchasing an automobile I have ever encountered. I have purchased 21 vehicles from dealerships, so my statement does come with some experience. An outstanding employee who is honest and puts the customer first, you should be very proud of Fran, she was a pleasure to work with… Rusty Bruns Charleston Southern University Chief Information Officer More