Venice Toyota

My previous experience with this dealership was not pleasant several years ago. Let's just say is was more like your stereotypical car dealer - very pushy. Needless to say I walked out as I did not a pleasant several years ago. Let's just say is was more like your stereotypical car dealer - very pushy. Needless to say I walked out as I did not appreciate being pushed. I know what I want to spend and a dealer can either work with in that or they can't. My husband has always appreciated the Toyota brand as it was his chosen brand in his youth. I had my reservations when he pulled in to Cramer expecting the same style of sales that I had experienced previously. Let me tell you things have changed! We were in the market for a car for our daughter and pulled up to the used car area. We were greeted by Allen a very pleasant gentleman with a calm demeanor - if you knew my husband you would understand how important this is to our whole sales experience. My husband is a tough cookie. Allen was not pushy at all. He appeared to be very straight forward and honest - he either could accept our offer or he couldn't. He was also very patient as we discussed almost all of the previously owned vehicles and then moved over to look at the new models. Though we did not purchase a car on that day, we did return the next day this time with our daughter. Again Allen was very patient with our 18 year old which if you have teenagers you know how indecisive they can be! He made us feel like he had all the time in the world and was our personal salesman. He didn't appear worried about any other customers on the lot and/or what sales he might be missing out on by being with us. He also has a fabulous sense of humor another plus with my crazy family! All in all because of how we were treated on the previous day by Allen we came back and purchased my daughter's first brand new car! Mike the manager was also great. He wasn't overpowering or your typical "I've got to take this offer to the boss" cheesy guy. He was straight up and straight forward. Ron in finance was also wonderful. We were paying for the car in full and did not require fianancing; however, he explained all of our options with additional warranty programs. I even bought a package for my own car! He made us feel right at home and very comfortable. Going foward, I would definitely recommend Cramer Toyota to my friends and family members to actually anyone who asks! The folks there handled us professionally and with grace. Thank-you, for making this purchase and extremely pleasant one for my entire family. While my daughter drove home in her new Toyota she commented that Allen was "Really Cool". More

We have bought over forty new cars between the two of us in the last fifty years. This was by far the best car buying experience we have ever had. Not only was the price acceptable but Brian Kramer also o in the last fifty years. This was by far the best car buying experience we have ever had. Not only was the price acceptable but Brian Kramer also obtained the color and options that we were looking for. All other dealers that we went to were not as co-operative or helpful. He spent two hours with us on the day of delivery explaining the features of the car and told us to not hesitate to call him should we have any problems whatsoever. We have never, ever had service such as this before. If all your other sales people are as good as Brian you have an outstanding dealership. I am sure this is so. Communication and follow-up is excellent. Although it's a 30 mile trip for us, we plan to have our service performed at Cramer of Venice. More

I am extremely pleased with both the service and the deal I received. I wanted to surprise my daughter with a brand new vehicle and not only did they stick by the price I was quoted they went out of their wa I received. I wanted to surprise my daughter with a brand new vehicle and not only did they stick by the price I was quoted they went out of their way to make sure the car I purchased was exactly perfect.When we went for a test drive Crystal was very knowledgeable about the vehicle and its features. She was able to answer all of my questions thoroughly. She went over all the features and warranty information so I could be sure it was a safe and reliable purchase. I am a repeat customer at Cramer Toyota and plan to return again for my next purchase.Needless to say the surprise was a big hit!!! Sincerely, Anne M. Cicchetto More

Thank you for the pleasant buying experience today! Brian Kramer was very helpful and knowledgeable, not to mention friendly and pleasant. He delivered everything that was promised to us in a timely manner. Kramer was very helpful and knowledgeable, not to mention friendly and pleasant. He delivered everything that was promised to us in a timely manner. I would highly recommend him to friends or family members who are looking for a new vehicle. Thanks again! More

I contacted 6 dealers via the Internet. Although others purported to have Internet Sales Specialists, Cramer was the only one that had a person devoted to that function. Sherrie respected my wishes not to purported to have Internet Sales Specialists, Cramer was the only one that had a person devoted to that function. Sherrie respected my wishes not to receive calls until I called to close. Super! More

Salesman Brian Kramer was forthright, helpful and cooperative in the new car sales process. His knowledge of the car, financing and application to my particular situation was extraordinary and I wou cooperative in the new car sales process. His knowledge of the car, financing and application to my particular situation was extraordinary and I would definitely recommend him to friends. After contacting two other dealerships and being disappointed, Brian was refreshing to do business with and made the buying experience a pleasure. More

This was the most efficient sales experience I have ever had,I do not feel that one minute of time was wasted. I was given much information about safety features, which are high on my list of necessities f had,I do not feel that one minute of time was wasted. I was given much information about safety features, which are high on my list of necessities for a new car purchase. I am very satisfied with the purchase. More

Our trip to Cramer Toyota of Venice was well worth it. We were welcomed by professional greeters and made to feel our time was valued. The showroom was impressive and clean. Our salesman's sense of humor and were welcomed by professional greeters and made to feel our time was valued. The showroom was impressive and clean. Our salesman's sense of humor and ability to make us feel at ease was a nice change of pace from other dealerships. I would strongly reccomend the trip down south to any of my friends intersted in a car. LOVE MY FJ!!! More

This is the 2nd Highlander I've bought from Cramer Toyota and Brian Kramer. Both times I was treated with the greatest amount of courtesy and professionalism. I got the car I wanted at the price I wanted. F and Brian Kramer. Both times I was treated with the greatest amount of courtesy and professionalism. I got the car I wanted at the price I wanted. Follow up has also been terrific. I love the new Highlander and I highly recommend Cramer. More

We called the dealership in response to a vehicle listing on Toyota's certified pre-owned vehicles website. There was a 2006 RAV4 that had a good price. I called spoke with Reginald who was very helpful and on Toyota's certified pre-owned vehicles website. There was a 2006 RAV4 that had a good price. I called spoke with Reginald who was very helpful and prompt in returning phone calls. He was also willing to negotiate a more favorable price. Since we drove 70+ miles from the Northern part of Tampa FL. this was after calling and speaking with several other dealerships who were not as friendly or accommodating. I spoke with Reginald on a Friday and drove down and purchased the vehicle the next morning and traded my other vehicle in which I felt that I received a fair price for. Overall it was a good experience with very little pressure placed on us by Reginald, I would recommend Reginald and this dealership to any of my friends or patients. The only foolish thing I did was leave my garage door opener on my trade in car. I am just waiting for him to mail the clicker back to me. From, Happy new owner of a RAV4 More