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Venice Toyota
Venice, FL
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
September 12, 2011
We purchased our Camry from Cramer Toyota of Venice this year, and have taken it in for service several times since. Every interaction we have had, from buying the car to taking it in for maintenance, has b year, and have taken it in for service several times since. Every interaction we have had, from buying the car to taking it in for maintenance, has been excellent. The staff and service is professional, friendly, and organized. The work has always been done on time and if waiting for the car-the lounge area is super nice. Their customer service is great which is a hard thing to come by nowadays. We would definately recommend this dealership. More
by zoey2011
Employees Worked With
Josh
September 06, 2011
Just purchase the Corolla LE. I had been doing a lot or research and price compare on site + internet. Only Toyota Crammer of Venice is being straight forward about the price, especially Sherrie Fox sale r research and price compare on site + internet. Only Toyota Crammer of Venice is being straight forward about the price, especially Sherrie Fox sale rep. She was very helpful and knowledged. Unlike, toyota of Sarasota which I would not recommend at all. More
by Tony Tran
Employees Worked With
Sherrie Fox
August 18, 2011
This is the second car I purchased from Cramer Toyota. Brian was thoroughly professional guiding us smoothly and painlessly through the process and answering all of our questions as we proceeded. I highly Brian was thoroughly professional guiding us smoothly and painlessly through the process and answering all of our questions as we proceeded. I highly recommend them to anyone interested and will continue to go there myself. Thanks for another good experience Cramer Toyota. More
by ggitomer
Employees Worked With
Brian Kramer, Jeff
August 18, 2011
I scheduled an appointment a week in advance to have my truck detailed and oil changed and spark plugs changed. I scheduled it for early sat morning, because I work during the week. The whole reason I wa truck detailed and oil changed and spark plugs changed. I scheduled it for early sat morning, because I work during the week. The whole reason I was going to use this dealer is because of gift card for a detail that I have so I was going to get other things done while I was there. I aranged for someone to bring me to drop my truck off and I drove all the way up there to be told they can't do the detail but would be glad to do the other exspensive work.I even offered to take just a regular old wash and vacuum but they refused? I don't think so, so I brought it to my local more friendly and respective toyota dealer in sarasota!!! THANKS FOR WASTING MY GAS AND SAT!!!! More
by sorryservice
Employees Worked With
tracy and josh
August 05, 2011
Our visit was a last minute thing. Mike P. was nice, easy going which made it easyer for me to listen to what was being said. He gave my husband and I time to talk alone when needed. Employees there were fr going which made it easyer for me to listen to what was being said. He gave my husband and I time to talk alone when needed. Employees there were friendly. More
by jasphoto
Employees Worked With
Michael Piscopo
July 21, 2011
I had a very bad customer service experience at the Cramer Toyota of Venice on Monday, July 18, 2011. The experience began 2 days earlier when I inquired about a 2011 Toyota Corolla lease. The sales ma Cramer Toyota of Venice on Monday, July 18, 2011. The experience began 2 days earlier when I inquired about a 2011 Toyota Corolla lease. The sales manager, Jason Smith lost credibility at that time when he attempted, in effect, to steal the $500 Bonus Customer Cash offer. He explained that the actual down payment for the vehicle was 2,500, and by using the $500 dollar bonus cash offer the down payment would then be the $1,999 that Toyota advertised. After calling the Toyota Customer Relations Dept., I was notified that that is false information, and not in line with the honesty that Toyota values. Additionally, according to Toyota’s own website, I qualified for a $1000 dollar Toyota Graduate Finance Program rebate. I was assured on July 16th that everything was in order, approved and ready to proceed. Salesman Ron requested a $1000 deposit which I reluctantly paid only after he reassured me all the paperwork had been approved, and that I did indeed qualify for all requested incentives. When I attempted to complete the deal on July 18th, 2011, I was suddenly told that I did not qualify for the Graduate Finance Program rebate of $1000, in stark contrast to the information I was provided 2 days earlier. I then requested multiple times that my deposit be returned. Sales manager Jason Smith and finance manager Ron refused to return my deposit, wanting instead to withhold the deposit in hopes that they could convince me to take a deal with higher payments, which I refused. Eventually, after being very adamant about wanting my deposit returned and highly frustrated at this point, your staff returned my deposit. I want you to know I work for one of the largest employers in Sarasota County, and I pledge to speak to friends, family members, and coworkers about the bad experience I had at Cramer Toyota. Because I do know the power of word-of mouth advertising, I will exercise my 1st amendment right and let every person I can know about the bad experience I had at CRAMER TOYOTA. I will look at this as my mission, I will talk to hundreds of people each month, and share my experience. Because these business practices are dishonest, I filed a claim number with Toyota Customer Relations(#1107182125) in order to have these facts documented. I have also contacted the Better Business Bureau and discovered CRAMER TOYOTA OF VENICE has had many complaints. You can view these yourself by going to the Better Business Bureau Website. Let us together make sure that your business cleans itself up, and begins to operate honestly and legally. Mr. Bond will try to dispute this information as he did with all the other negative complaints on this website, But rest assured, my version is true and correct. More
by livingsj
Employees Worked With
Jason Smith, Ron salesman, Ron Finance Manager
July 20, 2011
This awesome team gets an A+ for effort, professionalism, courtosey, "no pressure" sales and finding the right car at the right price for me! From the time I walked into the dealership; until the time I got courtosey, "no pressure" sales and finding the right car at the right price for me! From the time I walked into the dealership; until the time I got behind the wheel of my new, very awesome Toyota, all of the expections of buying a new car were exceeded. Being a single woman, having had bad experiences in the past at other dealerships, I was so pleasantly surprised how smoothly the whole process went! The team went out of their way to make sure I was happy!! Thank you Toyota team!! I recommend anyone looking for a new or new/used car to stop in and experience the outstanding service and prices!! Sincerely, Sondra Kay Hodges More
by shodges101
Employees Worked With
Bob Cohen - Car Sales and Scott - Finance Manager
July 18, 2011
I was referred to Brian Kramer of Kramer Toyta in Venice by a friend and colleague, who had a previous experience with him. I set up an appointment with Brian, and showed up on a Saturday at 11:00. Brian ha by a friend and colleague, who had a previous experience with him. I set up an appointment with Brian, and showed up on a Saturday at 11:00. Brian had been with a customer since earlier in the morning and wasn't able to sit with me. Instead of making me wait until he could get freed up, his partner Sherrie sat down with me and we got started. I had narrowed down my search to 2 different models, but was still undecided in which one to choose. Sherrie listened to what I wanted/needed, what price range I had to fit into, and began her search to find me the perfect vehicle. I also ahd a high mileage trade in vehicle that needed some work, but Sherrie was able to get me the right value for it. We test drove a Toyota Tundra work truck edition, and it was exactly what I needed but Kramer did not have 4 X 4 on site, which is a requirement for my job. Sherri did a dealer search, found one at another Florida dealership, and said she could have it delivered to me early next week. She was also able to find me financing within a half hour. I signed on the dotted line. The truck was brought in Monday morning, detailed, and I received a call early Tuesday letting me know it was ready to be picked up. When I arrived Tuesday, Brian was waiting for me with all paperwork completed, and ready to go over the features of the vehicle. I sat down with their finance manager, signed where needed and was on my way within an hour. I gave the Chevrolet dealership where I purchased my previous vehicle the first chance at finding me another vehicle. The particular salesman I was dealing with there, tried to sell me what he had on the lot, and not what I was asking for or needed. I had also been to Ford and Dodge, with the same outcome. Because of Brian and Sherri's teamwork, and Sherri listening, they got the sale. I have had my truck for over a week now and couldn't be happier with my purchase. More
by bryanjohnson
Employees Worked With
Brian Kramer and Sherrie Fox
July 13, 2011
Brian responded to my request for quote and was diligent in making sure had completed the quote as asked for. He listened well and was gracious and professional in his responses. It was clear he wanted my b in making sure had completed the quote as asked for. He listened well and was gracious and professional in his responses. It was clear he wanted my business and he and the rest of the Cramer organization did what was necessary to obtain it. More
by jfbrown
Employees Worked With
Brian Kramer
June 30, 2011
I will be back! I bought a 2006 Corolla for a GREAT price. They were not pushy and were very friendly. My next car will definitely be from here. price. They were not pushy and were very friendly. My next car will definitely be from here. More
by ethaneh
Employees Worked With
Fran, Randy
