
Venice Toyota
Venice, FL
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On 8/20 I called to schedule a warranty repair. I was told to speak with the parts dept. I gave the information to Brian and he ordered the parts. Two weeks later I received a call saying the parts are i told to speak with the parts dept. I gave the information to Brian and he ordered the parts. Two weeks later I received a call saying the parts are in. I brought the car in on Sept 11 and left it there. A few hours later Terry Byers called to say all of the parts were NOT IN. He sent a driver to bring me from my home back to the dealership. Terry said he would call me tomorrow (9/12) around 11:00 to 11:30 to let me know when the parts would be in. No one called Wednesday No one called Thursday No one called Friday Monday morning (9/17) I called Terry and left a message requesting a call back. No one called. More
Cramer Car dealer of Venice is one of the best car dealership out there. The experience I have was a great one, from the time I walked in to the time I left with my 2007 Camery LE, they treated me wit dealership out there. The experience I have was a great one, from the time I walked in to the time I left with my 2007 Camery LE, they treated me with respect and I really appreciated that. It was a far cry from my previous visit to a Dodge car dealership in Tampa the day before. Randy you are a gem, Scott thank you for taking such good care of me. You always have a customer in my I will recommend you to everyone I know in the market for a vehcile. Thank you, thank you, thank you!!! Suzette Ward More
After visting several dealerships and traveling over a hundred and fifty miles around Florida, I ended up choosing a 2010 Prius from Cramer Toyota. The salesman Dennis, was a pleasure to interact with, no hundred and fifty miles around Florida, I ended up choosing a 2010 Prius from Cramer Toyota. The salesman Dennis, was a pleasure to interact with, no pressure and the main reason I ended up going back to Cramer the following day. I had narrowed my options down to a handful of cars but the reviews I found here as well as Dennis "sold" me on Cramer Toyota. They provided me with a very competitive price which sealed the deal for me. More
Bill Davis, Sales Professional, is the best in the business. All support people that helped with the Purchase of my 2012 RAV4 (6 cylinder, loaded), were extreemly competent, helpful and courteous. Th business. All support people that helped with the Purchase of my 2012 RAV4 (6 cylinder, loaded), were extreemly competent, helpful and courteous. These are people that are professional and know how to make a complex sale easy on the buyer! More
Cramer Toyota is a no nonsense dealership that puts customer satisfaction in front of their bottom line. Anyone that shops around will figure out quickly why Cramer has this reputation. customer satisfaction in front of their bottom line. Anyone that shops around will figure out quickly why Cramer has this reputation. More
This is not my first purchase with the Cramer family of dealerships a year ago I bought a Honda pilot and was extremely happy with the purchase. As for my recent experience I purchased a 2011 Nissan Alti dealerships a year ago I bought a Honda pilot and was extremely happy with the purchase. As for my recent experience I purchased a 2011 Nissan Altima Jonathan Cato was my sales associate and was very help full and got me a deal that I was looking for I will defiantly be back to Cramer. More
We bought our 3rd Toyota from Cramer yesterday, and I was reminded of why I keep coming back. I have to say this was the best car buying experience my husband and I have had. Not only did they give us the b reminded of why I keep coming back. I have to say this was the best car buying experience my husband and I have had. Not only did they give us the best price possible for the car, they also helped get our monthly payment to where we felt comfortable, although it wasn t the ideal amount we wanted to pay monthly, it was in range. However, the next morning we got a nice phone call from Bob saying he found another bank to finance us and brought our payment down $50 ! Most dealerships would forget you as soon as you hand over a check and drive off the lot, but not at Cramer. I truly feel they had our best interest in mind throughout our whole car buying experience. To the used car sales team of Ed, Jonathan, Paul, and Bob, thank you so very much for everything! You all were so helpful, friendly, and just made us feel very comfortable. You all treated us as if we were family. We will definitely be back to see you when we purchase our 4th Toyota from you! More
I had immediate rapport and trust with Fran Slump regarding a used car they had advertised on line. We drove 120 miles to buy the car and were very pleased to find that the quality of the car actuall regarding a used car they had advertised on line. We drove 120 miles to buy the car and were very pleased to find that the quality of the car actually exceeded our expectations. This is an exceptional dealership dedicated to treating their customers as they would wish to be treated. I wish they were closer to where we live. More
Everyone is friendly and courteous and I enjoyed working with Brian. He was always willing to go the exra mile with answering questions and multiple test drives. He got me a great deal too. I was a bit un with Brian. He was always willing to go the exra mile with answering questions and multiple test drives. He got me a great deal too. I was a bit uncomfortable with the method used at the final paperwork meeting. I felt pressured to purchase the tire insurance and the person actually said "you will be leaving here unprotected if you don't get this". Also I was told there is a state law requiring I sit and listen to these additional "exras" which all add more to the final price. I'm not so sure there is really a law requiring this. More
This is my 1st time to lease rather than buy. Boris was This is my 1st time to lease rather than buy. Boris was excellent listening to my needs. He was great doing all he could to make my visit comfortable This is my 1st time to lease rather than buy. Boris was excellent listening to my needs. He was great doing all he could to make my visit comfortable. Mr Johnson did not make me feel at all pressured, but I did feel rushed. I hope I made the right decissions. I have no idea if I got the best price. More