Venice Toyota

I had an appointment for vehicle service at 8:15 am. Arrived early at 7:40 am. Vehicle was taken immediately and told it could take approximately 2 hours. 3 hours later I left. A very small service ( 50 Arrived early at 7:40 am. Vehicle was taken immediately and told it could take approximately 2 hours. 3 hours later I left. A very small service ( 5000 m or 6 months) turned to be major problem to complete. A loyal Toyota customer and Venice garage supporter for many years. The worst I experienced in all the years. Noticed that everyone in the waiting area were not happy having to wait exceptionally long. What’s the purpose to schedule an appointment just to hear how busy you are and I have to wait for hours. Busy is good isn’t it? And should not be a complaint from your desk. Trust you will be able to resolve these issues. Thank you. More

Efficient scheduling. Performed routine maintenance and inspection on a timely basis. All work explained and done correctly. Very fair pricing. Performed routine maintenance and inspection on a timely basis. All work explained and done correctly. Very fair pricing. More

Lisa Leonetti did a fantastic job helping me navigate the car buying process. I am thrilled with my new Toyota Corolla Cross Hybrid. car buying process. I am thrilled with my new Toyota Corolla Cross Hybrid. More

Great customer service! I have all the repairs to my Highlander done at Venice Toyota. I have all the repairs to my Highlander done at Venice Toyota. More

Marcel Prado salesman should be cloned for all dealerships. Excellent salesman not pushy or hard sell. Ask for him only. dealerships. Excellent salesman not pushy or hard sell. Ask for him only. More

John at service department was able to get me in and get my truck serviced and helped me with a battery replacement plus set another appointment for front brakes. my truck serviced and helped me with a battery replacement plus set another appointment for front brakes. More

The service clerk was efficient, kind and thorough. He explained everything in very clear detail. I was totally satisfied. He explained everything in very clear detail. I was totally satisfied. More

Service department was easy to work with, it was fast and price was very fair. price was very fair. More

Transaction was smooth. My trade value was lower than expected based on my cars condition. My trade value was lower than expected based on my cars condition. More

Work seems to have been done right. Service writer was cordial, as was the cashier. The writer pointed out out a couple of items that needed to be done. No problem there. The process to Service writer was cordial, as was the cashier. The writer pointed out out a couple of items that needed to be done. No problem there. The process took a LONG time: 2 and a half hours; and I had an appointment. Seems long to me. Also, seemed pricey to me, but I don’t shop these services, so maybe competitive. More