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Venice Toyota

Venice, FL

4.4
1,180 Reviews

900 US Highway 41 Bypass South

Venice, FL

34285

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Showing 1,180 reviews

January 22, 2013

I went to Cramer with a very limited and specific budget and was treated like family. At all times I felt that the salesman I worked with, Frank Ragan, gave me his full attention. He was professional yet ex More

by Raya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ragan, Scott Stiffler
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

January 10, 2013

My Husband and I found the showroom to be impeccable. All of the employees were very helpful and courteous. Our salesman, Mr. Frank Popper was very knowledgeable about the Camry that We purchased. A More

by daveann142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Popper
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

December 17, 2012

Writing that big check was a pleasure! This is the best expreience that I have EVER had with a car dealership. They were helpful, explained everything and I felt good leaving there. After my bad experien More

by sandyrose749
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrie Fox
November 30, 2012

I purchased my Van based on a quote over the internet from Sheri Fox at Cramer Toyota in Venice. It was the best price I received from all the dealers in the area. Sheri was wonderful to work with. Richa More

by hacker8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Fox
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

November 14, 2012

Jonathan by far was the best car sales person I've had the pleasure to deal with. He was very knowledgeable about the vehicle we were interested in. Very personable and we had laughs about our trade in wh More

by Bob & Carol Kinder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cato
Nov 29, 2012 -

Venice Toyota responded

Dear Bob & Carol Kinder Thank you very much for taking the time to write a review and tell us about your positive experience at Cramer Toyota of Venice. As the General Manager at Cramer Toyota of Venice, I want to personally thank you very much for the kind words you have written about your great experience at Cramer Toyota of Venice in your review. As a 21 year Presidents Award winning dealership, our goal is that each and every customer has the same great experience you had when you purchased your new vehicle. We are the only 21 consecutive year Presidents Award winning dealership in Florida and it is positive words such as yours that help us win it year after year. It is nice to hear that all of our training and preparation has paid off. I will make sure that I let Jonathan Cato know that you posted a review on the internet mentioning them by name. As you are aware your Certified Toyota comes with limited free complementary service. We hope that when it comes time to use your free services that you will choose to use Cramer Toyota of Venice. We promise to give you the same great, friendly service when you come get your first service on your new vehicle. Please be aware that your vehicle needs to be serviced every 5,000 miles to fulfill the factory required maintenance schedule. A full description of your service needs can be found in your new owner packet. If you have any questions about the servicing needs of your new Toyota please contact Jonathan Cato at 941-484-9000 and he would be happy to explain and answer any questions. We at Cramer Toyota of Venice understand that purchasing a new vehicle can be both exciting and at times overwhelming. Today's new vehicles have many new safety features and electronics that were not on vehicles just a few years ago. Please know that not only your salesperson, but all employees at Cramer Toyota of Venice are available to answer any questions you may have about the operation of your new vehicle. Remember that most questions are answered in detail in your new owner packet and operation manual. We always recommend that a customer try to find time read these documents, as many features have multiple functions that can be customized to your preferences. If you ever have any questions that are not getting answered please feel free to call me directly at 941-484-9000 or send me an email at gmcramertoyota@setdlr.com. Finally, please feel free to stop in and share a cup of coffee when you do come for your first service. I love talking with our customers. Welcome to the Cramer Toyota of Venice family of happy customers. Sincerely, Richard G. Bond General Manager Cramer Toyota of Venice 941-484-9000

November 09, 2012

Recently, I bought a 2006 Chrysler Sebring convertible from Cramer Toyota. I LOVE this car! While it wasn't the vehicle I originally went there to see, it turned out to be a much better deal. I didn't More

by NickDanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran, Randy, sales mgr, service mgr
Nov 12, 2012 -

Venice Toyota responded

Dear NickDanger, Thank you very much for taking the time to write a review and tell us about your positive experience at Cramer Toyota of Venice. As the General Manager at Cramer Toyota of Venice, I want to personally thank you very much for the kind words you have written about your great experience at Cramer Toyota of Venice in your review. I will let Fran, Randy and team know you posted this review. You can reach me directly at 941-484-9000 or send me an email at gmcramertoyota@setdlr.com. Sincerely, Richard G. Bond General Manager Cramer Toyota of Venice 941-484-9000

October 27, 2012

Cramer put me in a vehicle I absolutely love when no other dealership would. I live in Pennsylvania and definately had such a wonderful salesman in Bill Davis, I will definately fly down just to go to C More

by kiwi4434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Davis......Scott.......Sandeep
October 20, 2012

The greeter at the door was very congeniel and friendly and helpful in introducing me to the salesman who also was at the entrance to the show room. The salesman was extremely knowledgable about the vehic More

by glockcuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill davis
Nov 12, 2012 -

Venice Toyota responded

Dear glockcuff, Thank you very much for taking the time to write a review and tell us about your positive experience at Cramer Toyota of Venice. As the General Manager at Cramer Toyota of Venice, I want to personally thank you very much for the kind words you have written about your great experience at Cramer Toyota of Venice in your review. I will let Bill Davis know you posted this review. You can reach me directly at 941-484-9000 or send me an email at gmcramertoyota@setdlr.com. Sincerely, Richard G. Bond General Manager Cramer Toyota of Venice 941-484-9000

Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

September 28, 2012

I had a awful experience with Cramer Toyota. They misdiagnosed my car, a Prius, and it cost me $1000 to get my car from being held hostage. I had an issue with my car not turning off, so they said it More

by tamarapatzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry and a bunch of other people
Sep 29, 2012 -

Venice Toyota responded

Dear Tamara Patzer, Thank you for your feedback. We are sorry for your negative experience at Cramer Toyota. It is my desire to correct any situation that may have occurred with you and urge you to call me directly to resolve any issues. As for our review site, it is only a portal that links the customer to Google, Yahoo or Dealer Rater. If you were to click on Google in our review site it would take you right here. We have no way of modifying, changing or tampering with any customer review. If you suspect anything different please call me directly. I can be reached at 941-484-9000. Sincerely, Richard Bond General Manager

September 26, 2012

I had an wonderful experience buying my first car with Cramer Toyota of Venice, Jonathan Cato made the process easy and hassle free. He listened to what I wanted in a car and found the best match for me! More

by taylor_jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cato
Sep 29, 2012 -

Venice Toyota responded

Dear Taylor Allore, Thank you very much for taking the time to write a review and tell us about your positive experience at Cramer Toyota of Venice. As the General Manager at Cramer Toyota of Venice, I want to personally thank you very much for the kind words you have written about your great experience at Cramer Toyota of Venice in your review. I will let Jonathan Cato know you posted this review. You can reach me directly at 941-484-9000 or send me an email at gmcramertoyota@setdlr.com. Sincerely, Richard G. Bond General Manager Cramer Toyota of Venice 941-484-9000

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