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Venice Toyota

Venice, FL

4.4
1,175 Reviews

900 US Highway 41 Bypass South

Venice, FL

34285

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Showing 1,175 reviews

March 10, 2013

i was lied to about the cost of the van i bought they said i would pay $279 for 4 years at 12.79% now the finance company said it it 13.99 % for 5 years and then the van i bought for $10,900 and i had a More

by rjn21122
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy internet sales
Mar 12, 2013 -

Venice Toyota responded

Dear rjn21122 I am sorry about the confusion resulting in your recent automobile purchase. Our process is to explain in detail in our Finance office each document that you are signing and the terms of your transaction before the customer signs the paperwork. Additionally, we try our very best to secure the very best rates available for each customer based on their individual credit profile. All loans secured for our customers have no prepayment penalty affording our customers the opportunity to either seek lower financing or pay off early. I would be more than happy to sit with you personally to discuss your particular situation. Please feel free to call me direct at 941-484-9000 or email me at gmcramertoyota@setdlr.com. Thank your for bringing your concerns to our attention. Looking forward to hearing from you Sincerely, Richard Bond General Manager Cramer Toyota of Venice

Mar 21, 2013 -

Venice Toyota responded

Dear rjn21122 It is our desire that each customer have a Truly Exceptional buying experience. I am sorry to hear that you were not completely satisfied.. We try to get each customer the best available interest rate based upon their own personal situation. I would be happy to discuss your particular situation in private. I can be reached at 941-484-9000. Sincerely Richard Bond General Manager

March 06, 2013

Our experience with Joe and Cramer Toyota was truly exceptional. I do mean that, since Joe went out of his way to get the deal for us and deliver a clean, full tank Toyota minivan. Thank you for th More

by Annefs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Medina
February 25, 2013

WE WENT TO CRAMER TOYOTA IN 2002 TO PURCHASE A NEW HIGHLANDER. OUR EXPERIENCE WAS SO GOOD, THAT WE WENT BACK LAST YEAR TO GET A USED COROLLA FOR OUR DAUGHTER. WE WORKED WITH EVANS AND SCOTT. THEY More

by buddybudbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EVANS AND SCOTT
February 17, 2013

I was introduced to Cramer Toyota of Venice by way of the I was introduced to Cramer Toyota of Venice by way of the internet while looking for a new car. Having very little experience with buying More

by stan75en
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kramer
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

January 25, 2013

When I walked into Cramer Toyota, a polite woman approached me and asked what I was looking for. Me dealing with auto dealerships all day for my job knew what I wanted but it wasn't the easiest to o More

by steelrain89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Davis
January 22, 2013

I went to Cramer with a very limited and specific budget and was treated like family. At all times I felt that the salesman I worked with, Frank Ragan, gave me his full attention. He was professional yet ex More

by Raya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ragan, Scott Stiffler
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

January 10, 2013

My Husband and I found the showroom to be impeccable. All of the employees were very helpful and courteous. Our salesman, Mr. Frank Popper was very knowledgeable about the Camry that We purchased. A More

by daveann142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Popper
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

December 17, 2012

Writing that big check was a pleasure! This is the best expreience that I have EVER had with a car dealership. They were helpful, explained everything and I felt good leaving there. After my bad experien More

by sandyrose749
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrie Fox
November 30, 2012

I purchased my Van based on a quote over the internet from Sheri Fox at Cramer Toyota in Venice. It was the best price I received from all the dealers in the area. Sheri was wonderful to work with. Richa More

by hacker8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Fox
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

November 14, 2012

Jonathan by far was the best car sales person I've had the pleasure to deal with. He was very knowledgeable about the vehicle we were interested in. Very personable and we had laughs about our trade in wh More

by Bob & Carol Kinder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cato
Nov 29, 2012 -

Venice Toyota responded

Dear Bob & Carol Kinder Thank you very much for taking the time to write a review and tell us about your positive experience at Cramer Toyota of Venice. As the General Manager at Cramer Toyota of Venice, I want to personally thank you very much for the kind words you have written about your great experience at Cramer Toyota of Venice in your review. As a 21 year Presidents Award winning dealership, our goal is that each and every customer has the same great experience you had when you purchased your new vehicle. We are the only 21 consecutive year Presidents Award winning dealership in Florida and it is positive words such as yours that help us win it year after year. It is nice to hear that all of our training and preparation has paid off. I will make sure that I let Jonathan Cato know that you posted a review on the internet mentioning them by name. As you are aware your Certified Toyota comes with limited free complementary service. We hope that when it comes time to use your free services that you will choose to use Cramer Toyota of Venice. We promise to give you the same great, friendly service when you come get your first service on your new vehicle. Please be aware that your vehicle needs to be serviced every 5,000 miles to fulfill the factory required maintenance schedule. A full description of your service needs can be found in your new owner packet. If you have any questions about the servicing needs of your new Toyota please contact Jonathan Cato at 941-484-9000 and he would be happy to explain and answer any questions. We at Cramer Toyota of Venice understand that purchasing a new vehicle can be both exciting and at times overwhelming. Today's new vehicles have many new safety features and electronics that were not on vehicles just a few years ago. Please know that not only your salesperson, but all employees at Cramer Toyota of Venice are available to answer any questions you may have about the operation of your new vehicle. Remember that most questions are answered in detail in your new owner packet and operation manual. We always recommend that a customer try to find time read these documents, as many features have multiple functions that can be customized to your preferences. If you ever have any questions that are not getting answered please feel free to call me directly at 941-484-9000 or send me an email at gmcramertoyota@setdlr.com. Finally, please feel free to stop in and share a cup of coffee when you do come for your first service. I love talking with our customers. Welcome to the Cramer Toyota of Venice family of happy customers. Sincerely, Richard G. Bond General Manager Cramer Toyota of Venice 941-484-9000

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