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Venice Toyota

Venice, FL

4.4
1,166 Reviews

900 US Highway 41 Bypass South

Venice, FL

34285

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Showing 1,166 reviews

March 24, 2013

WHEN I BOUGHT THE NEW AVALON I HAD NO INTENTIONS OF BUYING A NEW PHONE TOO. THE SALESMAN NEVER ASKED ABOUT MY PHONE OR SAID ANYTHING ABOUT HOW MANY THINGS IT CONTROLLED IN THE CAR. WHEN I COULDNT G More

by GRUMPY717
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
JEFF SALESMAN FRANK POPPER
Mar 30, 2013 -

Venice Toyota responded

Dear GRUMPY717, I am sorry that all of our efforts to link your cell phone to the blue tooth system of your 2013 Avalon have been unsuccessful. As the General Manager I have taken a special interest in helping you and have twice met you at the dealership to solve this problem. Unfortunately the cell phone you own which is a pre-paid Track Phone will not work with the Avalon. The dealership did offer to reimburse you money towards the upgrade to a regular contract phone and even offered to help you in the selection. I hope to hear from you soon so that we may sync your phone to your brand new 2013 Avalon. Please feel free to contact me at 941-484-9000 if you have any further questions. Sincerely Richard Bond General Manager Cramer Toyota of Venice

Apr 01, 2013 -

GRUMPY717 responded

I MAY HAVE BEEN TOO HARSH ON THIS DEALER THEY HAVE REALLY BEEN TRYING HARD TO FIX THE PROBLEM BUT THE PHONE JUST WONT WORK IN THIS CAR. I LOVE THE CAR.

March 10, 2013

i was lied to about the cost of the van i bought they said i would pay $279 for 4 years at 12.79% now the finance company said it it 13.99 % for 5 years and then the van i bought for $10,900 and i had a More

by rjn21122
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy internet sales
Mar 12, 2013 -

Venice Toyota responded

Dear rjn21122 I am sorry about the confusion resulting in your recent automobile purchase. Our process is to explain in detail in our Finance office each document that you are signing and the terms of your transaction before the customer signs the paperwork. Additionally, we try our very best to secure the very best rates available for each customer based on their individual credit profile. All loans secured for our customers have no prepayment penalty affording our customers the opportunity to either seek lower financing or pay off early. I would be more than happy to sit with you personally to discuss your particular situation. Please feel free to call me direct at 941-484-9000 or email me at gmcramertoyota@setdlr.com. Thank your for bringing your concerns to our attention. Looking forward to hearing from you Sincerely, Richard Bond General Manager Cramer Toyota of Venice

Mar 21, 2013 -

Venice Toyota responded

Dear rjn21122 It is our desire that each customer have a Truly Exceptional buying experience. I am sorry to hear that you were not completely satisfied.. We try to get each customer the best available interest rate based upon their own personal situation. I would be happy to discuss your particular situation in private. I can be reached at 941-484-9000. Sincerely Richard Bond General Manager

March 06, 2013

Our experience with Joe and Cramer Toyota was truly exceptional. I do mean that, since Joe went out of his way to get the deal for us and deliver a clean, full tank Toyota minivan. Thank you for th More

by Annefs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Medina
February 25, 2013

WE WENT TO CRAMER TOYOTA IN 2002 TO PURCHASE A NEW HIGHLANDER. OUR EXPERIENCE WAS SO GOOD, THAT WE WENT BACK LAST YEAR TO GET A USED COROLLA FOR OUR DAUGHTER. WE WORKED WITH EVANS AND SCOTT. THEY More

by buddybudbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EVANS AND SCOTT
February 17, 2013

I was introduced to Cramer Toyota of Venice by way of the I was introduced to Cramer Toyota of Venice by way of the internet while looking for a new car. Having very little experience with buying More

by stan75en
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kramer
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

January 25, 2013

When I walked into Cramer Toyota, a polite woman approached me and asked what I was looking for. Me dealing with auto dealerships all day for my job knew what I wanted but it wasn't the easiest to o More

by steelrain89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Davis
January 22, 2013

I went to Cramer with a very limited and specific budget and was treated like family. At all times I felt that the salesman I worked with, Frank Ragan, gave me his full attention. He was professional yet ex More

by Raya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ragan, Scott Stiffler
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

January 10, 2013

My Husband and I found the showroom to be impeccable. All of the employees were very helpful and courteous. Our salesman, Mr. Frank Popper was very knowledgeable about the Camry that We purchased. A More

by daveann142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Popper
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

December 17, 2012

Writing that big check was a pleasure! This is the best expreience that I have EVER had with a car dealership. They were helpful, explained everything and I felt good leaving there. After my bad experien More

by sandyrose749
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrie Fox
November 30, 2012

I purchased my Van based on a quote over the internet from Sheri Fox at Cramer Toyota in Venice. It was the best price I received from all the dealers in the area. Sheri was wonderful to work with. Richa More

by hacker8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Fox
Feb 18, 2013 -

Venice Toyota responded

The management at Cramer Toyota of Venice would like to thank you for the positive review. Richard Bond, General Manager. 941-484-9000

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