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Venice Toyota
Venice, FL
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,180 reviews
August 02, 2014
A Touch Of Great Hospitality I can not say enough about Cramer Toyota. I had been looking for a car on their web site. I found one and talked to a customer rep. online. Next I rec I can not say enough about Cramer Toyota. I had been looking for a car on their web site. I found one and talked to a customer rep. online. Next I received a call from Randy Haden from their internet sales. He was so very helpful, answering any questions I had. Set up an appointment to come to Cramer on Tuesday. From the moment I walked through their doors I felt so special. Fran Slump was the person who worked with me and gave me 100% of her time. From Fran and everyone who worked with making my experience in purchasing the car that I wanted a breeze I want to say Thank You. I will always be thankful for all the help. More
by searsh
Employees Worked With
Randy Harden, Fra Slump
August 02, 2014
Great Dealer I came in to test drive a Toyota Rav4 and ended up purchasing one the next day. My experience with the staff at Cramer Toyota was fantastic. Sherri I came in to test drive a Toyota Rav4 and ended up purchasing one the next day. My experience with the staff at Cramer Toyota was fantastic. Sherri F. was patient and supportive and worked with me and trying to find the best deal for me. The financial staff as well as great and did not pressure me or push me to put money down or just take their deal. They were realistic and creative. My car I was trading in was not old and I was upside down with it. They were able to help me get in a car that I now feel safe in and comfortable. I will recommend Cramer Toyota to everyone and have been singing the praises since I purchased my car. Did I say I Love My Car.... More
by jean.clearwater
Employees Worked With
Sherri Fox, Sandeep, Jeff
June 19, 2014
Sales sells a Scam extended warranty. Have a trans failure on a 2007 Highlander with 45k miles. call the extended warranty sold by Cramer. Not covered they want to see service records for Have a trans failure on a 2007 Highlander with 45k miles. call the extended warranty sold by Cramer. Not covered they want to see service records for transmission. There is no trans service required till 60k miles! Just an excuse to scam the customer! Dont spend money on this warranty! Called Toyota, they could care less as well that the trans failed at 45000 miles. Contract #WAS0080001478 Time to visit my lawyer! More
by Terrett
Employees Worked With
sales
June 09, 2014
toyota camry I recently bought a new Toyota Camry at Cramer Toyota of Venice and Im so pleased with their excellent service. Everyone is so friendly. My salesman, I recently bought a new Toyota Camry at Cramer Toyota of Venice and Im so pleased with their excellent service. Everyone is so friendly. My salesman, Eli, helped me find the perfect car in my price range. He showed me all of the different options and got me a good deal. I will be recommending Cramer Toyota to my family and Friends. Keep up the great work! More
by hhappyccustomer24
Employees Worked With
Eli Goodman
June 04, 2014
Best Buying Experience After many attempts to buy a New Vehicle at Cramer Toyota, Joe Medina made it work. We respect his Honest, Straightforward, Humorous approach, that t After many attempts to buy a New Vehicle at Cramer Toyota, Joe Medina made it work. We respect his Honest, Straightforward, Humorous approach, that took the stress out of buying a new vehicle. His knowledge, professionalism & determination to make it a rewarding experience, paid off with Future Loyalty to this One of a Kind Salesman !!!! We highly recommend requesting Joe Medina to receive the Respect you deserve upon walking in the door. More
by Captaz
Employees Worked With
Joe Medina
May 06, 2014
I would highly recommend Cramer Toyota Of Venice Fran Slump was wonderful to work with, we purchased two vehicles that day. Everyone was friendly at the dealership, best car purchasing experience we Fran Slump was wonderful to work with, we purchased two vehicles that day. Everyone was friendly at the dealership, best car purchasing experience we have had. I love my new vehicle, and my daughter is enjoying hers as well. It was such pleasure working with Fran from beginning to end. We will be repeat customers when the time comes to purchase another vehicle. Rose and Allison More
by Rose00
Employees Worked With
Fran Slump
April 29, 2014
Venice Toyota rip off for those who don't shop. They asked 20% more than kelly blue book for their car and offered 20% under kelly blue book for my car. Then I find the car I test drove at Venice To They asked 20% more than kelly blue book for their car and offered 20% under kelly blue book for my car. Then I find the car I test drove at Venice Toyota for 1000 less on Ebay. Rip off joint. More
by edteach
Employees Worked With
Salesman
April 09, 2014
Lease of my new Avalon Last Saturday, my husband and I came to Cramer Toyota to look at the new Avalon. We have purchased many cars in the past from Cramer and always retur Last Saturday, my husband and I came to Cramer Toyota to look at the new Avalon. We have purchased many cars in the past from Cramer and always return because of their wonderful treatment of customers. Two years ago I purchased a new Camry from Omar Eastman and asked for him again. He was in the showroom and was, as usual, most helpful. Needless to say we rode away later that evening with our new Avalon. Couldn't have been more pleased with the help provided by Omar, Ron and Sanjay. As usual it was a truly exceptional experience. More
by midnight02
Employees Worked With
Omar Eastman and Ron and Sanjay
March 23, 2014
Would I go back to Cramer Toyota? Absolutely. Would I recommend Cramer Toyota? Absolutely. My pleasant experience started "on line" and ended in a clean, modern, welcoming Dealership. The response I re recommend Cramer Toyota? Absolutely. My pleasant experience started "on line" and ended in a clean, modern, welcoming Dealership. The response I received from Brian Kramer (my salesman) was immediate, and the follow-through consistent, friendly, and low-keyed. In fact, he made the difference. What a guy. He was so accommodating, understanding my "wants" and very patient. This is the way to buy a new car. In the end, calculating my trade-in (a major factor in any new vehicle purchase) he and Cramer Toyota exceeded my expectations (which were sky high!). These folks bent over backwards to sell me the vehicle I really wanted. Drove in mine, drove out theirs - now mine! Closing paperwork was exceptionally fast and professional. Preparation of the vehicle was excellent. Probably the best thing about Brian Kramer is you can really talk with this man who will help you buy or just plan a possible purchase, no gimmicks but a factual, truthful and rewarding experience. Incidentally, the Van is the only one on the market worth buying! More
by frandre
Employees Worked With
Brian Kramer
February 22, 2014
negotiated a price and bought a 2013 highlander. Did the final dealings with San Dee, the sales manager. We discussed financing vs cash purchase. Thought I had negotiated a good deal paying cash for the ve final dealings with San Dee, the sales manager. We discussed financing vs cash purchase. Thought I had negotiated a good deal paying cash for the vehicle. Went home and saw on line a couple of days later that Toyota was offering a zero percent financing option. Called and complained as no mention was made to me that the zero percent option was available. Was referred back to San Dee by another person who told me that Cramer received a $1240 payment from Toyota if someone did not take the zero percent financing. Spoke to San Dee and he claimed it was a misunderstanding and offered me the zero percent option with the caveat that he would have to add $1240 to the cost of my vehicle plus tax if I did that. I told him the time to offer me the zero percent was when we were negotiating price. Not a week after the deal was done. This was no misunderstanding. We talked finance and I mentioned if I could get a better deal by financing with them I would do that and pay it off the next month. San Dee told me that in Florida if you pay a loan off within the first six months there was a penalty. I then told him I would pay cash. He NEVER told my wife and I about the zero percent option. I filed a complaint with a Florida consumer agency and after a back and forth it appears that San Dee lied to the owner as the owners final response was that "I was advised of the zero percent option when I bought the car". NOT!!! Also today I hung up for the second time in a week trying to contact the body shop at Cramer about a flaw in the paint. Both times I was told that they were busy with "customers" and I was put thru to a voice mail. I left a second message today in hopes of getting a return call. I would like to add that "Luis" at the body shop did call me later in the day. I drove the car in and he looked at it right away and told me it was a warranty issue and they would call me to setup an appointment to get it taken care of after we get back in town next week. More
by gigliotti63
Employees Worked With
San Dee-Sales manager
