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Venice Toyota
Venice, FL
1,175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,175 reviews
October 30, 2016
So disappointed So less than 6 months ago we bought a brand new 2016 off the showroom floor . Everything wonderful even bought us a pizza because it took so long. R So less than 6 months ago we bought a brand new 2016 off the showroom floor . Everything wonderful even bought us a pizza because it took so long. Referred my mother in law. Everything wonderful she bought a 2016. Now I'm back because we had such a positive experience to buy my son's first car for his 16th birthday and what a difference!! Unless you are buying new don't bother. The customer service is poor and too bad. They just lost two customers who were trying to be loyal. Beware!! More
by Lovely_daffodil
Employees Worked With
Joe
October 29, 2016
Service Visited this store on vacation due to an issue with my tacoma. The service rep that helped me was Maria and she went above and beyond to find out what Visited this store on vacation due to an issue with my tacoma. The service rep that helped me was Maria and she went above and beyond to find out what would get me back on the road. I would recommend this shop to friends and family. They treated me like a mile and If I'm in town again I will only go here More
by Jbo2323
Employees Worked With
Maria , Mike
October 17, 2016
Friendly, courteous, professiona; Jean Paul, Omar and Kyle were all professional and so patient (especially Omar) in the buying and payment process. I love my 2012 Jeep Compass. They m Jean Paul, Omar and Kyle were all professional and so patient (especially Omar) in the buying and payment process. I love my 2012 Jeep Compass. They made sure it was in excellent condition via diagnostic checks and detailed my truck to perfection. I would highly recommend them if you are ever in the market for a new or used vehicle. More
by ELAINE DURSO
Employees Worked With
Jean Paul, Omar, Kyle
October 17, 2016
Helpful & Professional Worked with Joe buying my 4Runner. He was incredibly helpful and patient, as was the sales manager Omar. Everyone was easy to work with and we love ou Worked with Joe buying my 4Runner. He was incredibly helpful and patient, as was the sales manager Omar. Everyone was easy to work with and we love our new 4runner! More
by toy4runner
Employees Worked With
Joe, Omar
October 17, 2016
no PDI Inspestion We bought a 2016 prius from Mr Paul .After a few days of dickering we made a deal. When we were going over the car with Mr Paul my wife saw the low t We bought a 2016 prius from Mr Paul .After a few days of dickering we made a deal. When we were going over the car with Mr Paul my wife saw the low tire pressure light on.I also noticed the car had a very old wax job. They took the car in and put air in the tire. Mr Paul said the dealership does not do the pri delivery inspection that it was done at the port.I waxed the car myself the next day o well. I went to check under the hood and to my surprise every fluid except the oil was low. Not what I wanted to see on a new car I called Venice Toyota and started leaving messages from the top down. I had a call back from Melissa in pr. I let her know that if I knew the dealership did no check out any new car before letting the owner drive them off the lot I would have walked out. I told her my son-in-law works for Honda and they do an inspection on every new car. A 48 point inspection.. She said bring the car back and they would check the car over. I asked for a loaner car as I was not going to spend 4 hours in the waiting room. She agreed. We took the car in he next morning an all went fine. Got the loaner car and had a nice morning out with my wife. The dealership went over everything with me and told me all the tire psi was different. they corrected that also and we took the car home.. This should not have happened. They do not do a pdi on any new car, Never open the hood or xx the tires. Something you think you pay for in dealer fees. Boy was I wrong. Please do your homework , go in with a list. Stick to your guns. Its your hard earned money.P.S. I am still missing 2 valve stem caps they never put back on!!!!!!!!!!!!!! More
by 123456
Employees Worked With
J,Paul
October 15, 2016
Great service and sales staff Great sales and service staff. Easy appointment scheduling online. Quick and easy purchasing experience. Found multiple coupons on there website for m Great sales and service staff. Easy appointment scheduling online. Quick and easy purchasing experience. Found multiple coupons on there website for my scheduled service. I would recommend Venice Toyota to family and friends More
by Tundraguy
Employees Worked With
Zack
October 15, 2016
Best service Great service department everyone was so nice and helpful I would recommend getting your car service here they always check up on me and let me know e Great service department everyone was so nice and helpful I would recommend getting your car service here they always check up on me and let me know everything that was going on with my car More
by Nemergut
Employees Worked With
Zack Berry , Michael Fletcher
October 13, 2016
Rip off artists This dealership rips off the elderly. My 76 year old mom went in with her 2010 Highlander today, with 18K+ miles on it, because she needed a new batt This dealership rips off the elderly. My 76 year old mom went in with her 2010 Highlander today, with 18K+ miles on it, because she needed a new battery. They talked her into "flushing all the fluids" as it was "necessary scheduled maintenance." Almost $500 later, she went home. I checked the Toyota.com website....they don't even recommend flushing all the fluids at 30K miles. I spoke with the dealership about it and they insisted that it was "an option that was offered to her." My husband was on the phone with her when the girl in the service department told my mom that it was "necessary scheduled maintenance." Crooks!! More
by ras
Employees Worked With
Not sure who she dealt with
October 10, 2016
TakenbyVeniceToyota This dealership should be shut down. Beware!! They are the most dishonest, conniving car dealership I have ever dealt with. They will lie to your face This dealership should be shut down. Beware!! They are the most dishonest, conniving car dealership I have ever dealt with. They will lie to your face and sell you a car that has been in a wreck and claim that they had no idea. They never put my car through their service department for the safety inspection and then let me drive it 3 and half hours home without even knowing or caring if anything was even wrong with the car. They told me they took it in on trade from a local woman when in reality they bought the car at the auction. They showed me an Auto Check report of the car which did not state that the car had been in an accident. And being a national brand car dealership and not just some used car lot, I trusted them. But after I purchased the car I did some research and found out from Car Fax that the car had been in an accident and purchased at the auction. If I had known either of those things about the car I would have never even considered buying the car. But now I am stuck with it. I would not ever recommend this car dealership to anyone and I would suggest you do your car buying business with someone else. More
by TakenbyVeniceToyota
Employees Worked With
Roman
September 26, 2016
Love our new RAV4 and our salesperson, Eric Eric is a great salesperson. Extremely thorough, professional yet friendly. Spent the entire morning with us explaining all the features and even gave Eric is a great salesperson. Extremely thorough, professional yet friendly. Spent the entire morning with us explaining all the features and even gave us a custom memory stick with his personal music he downloaded for us to demonstrate how to use the fancy music system. This car has so many super fantastic safety features as well as great features that will be fun to use. I would recommend Eric to anyone who wants exceptional customer service. He made us feel like his one and only customer. And welcomed us to return if we have any questions or need any help with our beautiful new car. Thanks, Eric. You're awesome! More
by KC
Employees Worked With
Eric, Tristan, Matt, David
