Venice Toyota

Michael and Luigi were quite professional and helpful. Exemplary customer service as well as truly caring about my concerns! Exemplary customer service as well as truly caring about my concerns! More

I could hardly believe what the Financing guy said to me. His name is Eli. He told me that I didn't have a choice.. I had to purchase the 10 year warranty. I should have left at that moment. It is not requir His name is Eli. He told me that I didn't have a choice.. I had to purchase the 10 year warranty. I should have left at that moment. It is not required. I felt I was being bullied. He also told me I would receive 300.00 for the gap insurance. That was a lie.. I received only 119.00. He is the financial guy , he doesn't know his numbers. He is a liar.. do not trust this guy. He would not return my calls at all. If you deal with him turn your phone recorder on . More

This review is just about the collision shop. I had some insurance work done on my car. They overcharge just like any shop because it's insurance paying for the work. When I got my car back the I had some insurance work done on my car. They overcharge just like any shop because it's insurance paying for the work. When I got my car back the a/c didn't work (it worked before I dropped it off), I had no communication from the body shop until it was time to pick up the vehicle (like "is there anything else you need done while we have your vehicle that you would like to pay for yourself?", one brand new headlight, the old one looked like it has glaucoma (I would have paid for a new matching headlight), one battery terminal was completely corroded (how long does it take to scrub it with some baking soda - you had the hood off for weeks), no clips for the fender (glad it didn't fly off while driving on 75), 2 dashboard lights on (one is just I need an oil change, the other was washer fluid) - no phone call, "can we take care of that for you?", they could have made extra money off me, but no...couldn't be bothered. Donna is great (in the office-very helpful especially in getting my rental and bringing it back), other than that - meh. More

While on vacation I had an issue with my power window. .spent one afternoon at dealership getting it "diagnosed"...was told parts needed to be ordered..set up an appointment for installation of parts.. spe .spent one afternoon at dealership getting it "diagnosed"...was told parts needed to be ordered..set up an appointment for installation of parts.. spent second afternoon of vacation waiting for parts to be installed..was supposed to be out the door in 2 hours... after 2hrs 45 minutes they told they need more parts can't get vehicle back till tomorrow.they provided me with a rental car and told me part will be information sure tomorrow morning at 730...tech will be in at 8 and be able to wrap it up by..9am..I'm currently spending my 3rd day of vacation waiting for a vehicle that was supposed to be done yesterday..tons of excuses...no Truth ..they even had the nerve to place an unsolicited call to me to try and sell me another vehicle More

Exceptional service from Jeff and Luigi from beginning to end! Communication was especially appreciated and I highly recommend Venice Toyota!! end! Communication was especially appreciated and I highly recommend Venice Toyota!! More

Came in to look at a new Highlander. Sales rep didn't have a new one on lot but had a 2023 he wanted to show us. It must have been a trade in, and was so filthy inside I wouldn't even Sales rep didn't have a new one on lot but had a 2023 he wanted to show us. It must have been a trade in, and was so filthy inside I wouldn't even sit in it. It was such a turn off to show us a vehicle so dirty and trashed inside and to think we would want to test it out. I will not be buying from Venice Toyota. More

We had a very good experience with Venice Toyota. Marcel was informative, friendly, helpful and efficient! Marcel was informative, friendly, helpful and efficient! More

Very nice, friendly and TY was very helpful and we have good communication experience was good. good communication experience was good. More

Roman Comperna at Venice Toyota coordinated my purchase of a 2025 Toyota Camry hybrid. His high degree of knowledge and professionalism made the whole process very enjoyable. I highly recommend Roman and of a 2025 Toyota Camry hybrid. His high degree of knowledge and professionalism made the whole process very enjoyable. I highly recommend Roman and Venice Toyota if you are considering buying a new car. More