Venice Honda
Venice, FL
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Absolutely great service. Honest and dependable. They looked over the car and fixed only what needed to be. Would highly recommend this dealership unlike the previous. Allan, t Honest and dependable. They looked over the car and fixed only what needed to be. Would highly recommend this dealership unlike the previous. Allan, the mechanics and everyone we came in contact with in the service Dept was very professional. We definitely will return. More
Honest and considerate Service people Two years ago I had my timing belt replaced on my 2006 Aura MDX, when it was Cramer Honda. Immediately upon leaving the shop...I heard a whining nois Two years ago I had my timing belt replaced on my 2006 Aura MDX, when it was Cramer Honda. Immediately upon leaving the shop...I heard a whining noise relative to the RPMs. I took it back, but the Service Manager at that time said it was common and would disappear over time. I brought it back two more times and they said the same. Recently, on 12/6/2015 with the ownership having changed and a new Service Manager named Jack I decided to bring it back again. After a diagnostic check, they told me I needed a new transmission, approximately $5.5k to $6k.....for my 2006 Acura MDX. The Service Manager Jack reviewed the anticipated high dollar work order and decided to get involved, since it was a large expense. The Service Tech, the Service Advisor and Jack called me back to say they had reviewed everything again and decided that the transmission wasn't the problem. They could have continued with the scheduled work, and I wouldn't have questioned their decision. They were honest in telling me their thoughts....and as a result the timing belt pulley was replaced, the transmission was serviced with new fluid and cleaned. All this should have been done 2 years ago when the belt was replaced. There was no charge at all. VENICE HONDA, I believe, knows how to generate good will for their customers. I think a lot of Jack for his intervening. Thanks very much! More
Jim Timson I was pleased with my experience in leasing my first leased car. I would return when I need service. I will recommend this dealer to others. I was pleased with my experience in leasing my first leased car. I would return when I need service. I will recommend this dealer to others. More
Good experience I puchased a new Honda CR-V last week from Cramer Honda, and thoroughly recommend them. No pressure, no hype, just good old fashioned service. Jim T I puchased a new Honda CR-V last week from Cramer Honda, and thoroughly recommend them. No pressure, no hype, just good old fashioned service. Jim Timpson helped me from start to finish, finding me the exact vehicle I wanted, and made it an easy, pleasant experience. He couldn't have been more helpful. I love my new car, too! More
Another Good Experience at Cramer Honda! Jim Timpson has again provided first-rate service in fulfilling our objectives. Earlier this year he met my criteria for a great used car and now has Jim Timpson has again provided first-rate service in fulfilling our objectives. Earlier this year he met my criteria for a great used car and now has enabled my wife to purchase a new car matching her wishes. Good job, Jim. Dennis More
Outstanding service technicians Originally went to get my car serviced for an oil change. They gave me a free car inspection, completely free. I was really happy to hear how honest t Originally went to get my car serviced for an oil change. They gave me a free car inspection, completely free. I was really happy to hear how honest they were with their service recommendations. I bought everything they recommended I couldn't help myself because they treated me so well. I highly recommend Cramer Honda for service. Outstanding technicians. Thank you guys so much!! More
Beyond exceptional!!!! After a horrible experience at Firkins, I decided I would travel the 20 miles south and give this dealership a shot! Well it paid off, and my experien After a horrible experience at Firkins, I decided I would travel the 20 miles south and give this dealership a shot! Well it paid off, and my experience was better than anything I would have ever dreamt! This dealership is not about scamming and telling you whatever they need to, just to get you in any vehicle. They listen to your needs and then search for a safe, reliable vehicle that will work for you!! I went in with the idea of purchasing a used 10K dollar vehicle and left with a brand new, 18 miles on it, Honda Civic that is loaded and has an unbelievable warranty! All total I had 4 or 5 guys that assisted in the painless procedure!! I will refer everyone I come into contact with that is need of a vehicle and my entire family will be purchasing every vehicle from these people for the rest of our life! If I could give out my personal phone number I would! DO NOT hesitate to go to this dealership! You will not be disappointed! Even if you think you're not credit worthy, their special financing team will get it done for you!! More
Best Service Ever! I arrived late Monday afternoon to Cramer Honda and drove home in a beautiful new Accord, and my daughter in a Honda Civic. Mr. Jim Timpson took care I arrived late Monday afternoon to Cramer Honda and drove home in a beautiful new Accord, and my daughter in a Honda Civic. Mr. Jim Timpson took care of my daughter and myself with kindness, caring, and great expertise. Thank you for a great experience and two new beautiful cars! We will definitely send family and friends your way Mr. Timpson. Also, Rafael got us sailing quickly through a sea of paper work! More
They treated us right Jim Timpson and Raphael were both outstanding at doing their jobs. And, in an industry and during a time when & where genuine old-fashioned courtesy a Jim Timpson and Raphael were both outstanding at doing their jobs. And, in an industry and during a time when & where genuine old-fashioned courtesy and customer service are rare, these gentlemen made us believe that we mattered as customers ! More
Best experience ever buying a car I went into Cramer Honda knowing I was upside down in my current vehicle and has less that good credit. Jim Timpson was the person who helped me. He w I went into Cramer Honda knowing I was upside down in my current vehicle and has less that good credit. Jim Timpson was the person who helped me. He was patient with my situation and worked very hard to get me into a great vehicle. There was no haggling no sales tricks just an honest person who really cared and wanted to help. They have earned my business for life! I will be sending my daughter there in a couple months to get her car. Thank you again guys you made this the best experience I've ever had buying a car! More