Venice Honda

Scam "come on" prices, disreputable sales tactics After my APPALLING visit to this dealership, to my severe SHOCK, I got a follow up voice mail from the sales rep, about another vehicle. I replied t After my APPALLING visit to this dealership, to my severe SHOCK, I got a follow up voice mail from the sales rep, about another vehicle. I replied that I wanted to be REMOVED from their contact list. In response, I got an e-mail request from the General Sales Manager, asking if I'd be willing to share the details of my bad experience. Yet, despite having invested a significant amount of time detailing my EXTREMELY unsatisfactory experience there, I never even received so much as an acknowledgement of my reply. At least from where I stand, this dealership gives not a hoot about dealing with potential buyers in a reputable manner. And, IF such potential buyer were unhappy with their experience, so what? Their abject indifference to customer satisfaction is appalling. While, at the time, I was looking at a used Honda Fit, I am now looking at a NEW Honda Civic. Guess where I am NOT going to go, to look for this car? I am so very glad that I happen to live between 2 Honda dealerships! As flabbergasted as I was by my bad treatment when looking at a used 2015 Honda Fit, I am even more "blown away" by the fact that, having provided all of the details about my dissatisfaction with that potential purchase, I have not even received the courtesy of an acknowledgment from their General Sales Manager! WHY did I even waste my time? Clearly, they don't give a xxxx. But, here is my reply to that General Sales Manager: Probably the biggest was distrust. The figures for the 2015 Fit that I was looking at included a $950 add-on charge. Jim said that was for 4 new tires. A two year old car with 11,000 miles that needed new tires? My Jeep has about that mileage and all 4 of its tires STILL look new! SOMETHING was VERY WRONG with that picture! Since Jim SAID it had never been in an accident, there would be only 2 other explanations. The previous owner drove that car VERY HARSHLY, or, Honda puts real JUNK tires on its new Fits. Of course, Jim stated that this is something your dealership does automatically. First off, I find that VERY HARD to believe. Secondly, if I may make a business suggestion, your dealership would do better if you left the original tires on two year old cars with only 11,000 mileage. Even if the originals were cheap tires to begin with, they probably would have had another 10,000 miles on them before they came even close to needing replacement. Not to mention that the front tires would wear down well before the rear ones. And, a buyer could surely handle that for significantly less than $950, even with balancing, etc., etc.. Of course, the other strong possibility with this whole "new tire" thing was that, since its tires should still look new, it was just an add-on charge. But, beyond the tire issue, I felt like I was back in the eighties. Back when it was fairly commonplace for car dealers to use all kinds of slick tricks & high pressure tactics. It has been DECADES since I've seen that, so I really thought they were a real thing of the past. I was appalled that I was expected to conclude the sale without knowing what the interest rate on the loan would be. Instead, I was given a monthly payment. So, I guess, based on the interest rate, the length & duration of those payments would vary. Jim was quick to point out that it stated on the website that the $11,000 price was dependent on financing through YOUR banks, or the price would be $1000 higher. Again, having become unaccustomed to these types of tricks in recent decades, I had not seen that. When I got home, I did look and, sure enough, if I scrolled down well below where I had looked at the vehicle & its price, there it was. I just hadn't been expecting that kind of trickery. But, clearly, your dealership gets some kind of "kick back" from the bank in return for you sending them business their way. And the buyer gets an interest rate higher than what they'd normally qualify for. I had also told Jim from the start, that I really wanted an automatic. However, I figured that stick shifts are in low demand in this day and age, so if I could get a really good price, I would definitely consider it. With all those extra charges and the interest situation, that was clearly not going to be the case. And then there was the "hard sell." When I indicated that I would not buy the car, I got pressured. So much that, even when I stood up to leave, I was still being pressured. And, to cap it all off, Jim even followed me out into the parking lot to try to sell me a different car! I had actually rather surprised that I was asked to take the vehicle out even before we had talked figures, but I felt that if you were willing to waste your time, why not? I would not have asked for a test drive until I was happy with the numbers. Just a few days before I was at your dealership, I had visited a local Ford dealership. In the event that I go back to considering a Ford, I would go back to that dealership. I had no such experience there! And, when I bought my new Jeep at Douglas Jeep in 2014, I had an entirely different experience. I had thoroughly researched prices and had come up with a figure I was willing to pay that I also thought was fair to the dealership. I had expected there to be a little bit of back and forth, but there wasn't even any of that! No games, no tricks, no high pressure tactics. I had told them, up front, that I would finance it through my own bank, as I'd done a lot of research and gotten a good interest rate from them. I'd even had their draft in hand! They had no problem whatsoever with that, but told me that they thought they could do better. They did some checking and came up with an even better rate than I'd gotten on my own. That rate is very low, well under 2%. What had prompted me to look for a new car was difficulties I've been having with my 2002 Hyundai. It is now up & running again, but I plan to continue searching for a replacement so that I won't be caught in the lurch when the time comes. Now that I have time to look around, I'm considering a number of different hatchbacks or cross-overs. Fortunately, if I decide on a Honda, there's a dealership in Port Charlotte. I've devoted a lot of thought, time & effort describing in great detail exactly why I won't do business with your dealership. My guess is that you could improve your sales numbers by "getting with the program" of car sales in this century. I really thought that the kind of tactics you use had gone the way of the horse and buggy. More

Unethical and dishonest sales practices. Venice Honda may be OK for buying a new car but they behave like a "bunch of crooks" when it comes to a used car. I was interested in a 2015 Honda Fi Venice Honda may be OK for buying a new car but they behave like a "bunch of crooks" when it comes to a used car. I was interested in a 2015 Honda Fit with 11.0000 miles and they were asking $11,000. We were asked to go for a test drive before even looking over the car. During the walkaround, it was pointed out the car came with new tires as part of a restoration. No explanation could be provided as to how the tires needed replacing after only 11.000 miles. The test drive was a hit short and we did not go over 40 mph, Back inside the office, the out the door price had jumped to $14,000. $950 of this was for the 4 new tires! There was $850 "doc fees" that could not be explained or justified. Both the salesman and sales manager behaved in a surely and unpleasant manner. I could not recommend Venice Honda to anyone buying a used car. More

Great experience Nice people one of the better car buying experiences I've had. Jim the internet manager wasn't pushy was real nice to work with. Nice people one of the better car buying experiences I've had. Jim the internet manager wasn't pushy was real nice to work with. More

Bought new CR-V, technology problem with less than 300 mile Bought a new 2017 CR-V on May 27th. Tech problems within days, drivers door would not unlock, the rest of the doors would not look. Brought it in for Bought a new 2017 CR-V on May 27th. Tech problems within days, drivers door would not unlock, the rest of the doors would not look. Brought it in for service, technician tried to diagnosis the problem. No luck, however after his observation of the vehicle I received a call from Service depArtment. The question, Has this car been to a auto body shop.? WHAT, this car is days old and has next to no miles. My immediate thought, this car was damaged in transit or a technician would never have asked that question. I called and voiced my concern with a supervisor at Venice Honda. I was told he would call Honda to determine if this CR-V had been damaged prior to delivery to the dealer. And I was told he would get back to me, never happened. Finally, I complained enough that Honda recommended an electrical part replacement. After 2 days in the shop the doors lock and unlock properly. I still do not know if this car was damaged in transit. I am now seeking an inspection by an independent auto repairman. I'll never return to Venice Honda for service. More

Honda Accord 2017 Peralta I had an awesome expirience purchasing my car in Venice Honda. I am from Cape Coral Florida and drove to Venice to buy my car. I was not pushed or rus I had an awesome expirience purchasing my car in Venice Honda. I am from Cape Coral Florida and drove to Venice to buy my car. I was not pushed or rushed to do anything. I was provided with multiple options. They work with my time sxhedule. I had a profesional handling my purchase Tim Timpson. Take note. He actually listined to customer needs and furfiled my request 100%. Paul and Samir closed the deal for me. Awesome team!!!! You will see me and my family and friends there again. I will drive them to get their new or use car at Venice Honda. Thank You More

Fair and efficient We had a great experience in buying a new Honda CR-V with Jim Timpson. He was there for us through the whole process, and made it stress free, inform We had a great experience in buying a new Honda CR-V with Jim Timpson. He was there for us through the whole process, and made it stress free, informative, fair, and with great customer service. I would certainly buy another vehicle from Venice Honda and would make contact with Jim or refer friends and family to Jim to enjoy the buying experience. More

Was very pleasent It was a great experince. Easy and no pressure. Transaction went smooth. Concerns were adressed. Jim and tim were extreemly helpful. Visit didnt tak It was a great experince. Easy and no pressure. Transaction went smooth. Concerns were adressed. Jim and tim were extreemly helpful. Visit didnt take more time than expected More

Fair deal. Efficient, friendly experience We dealt with Jim and Brian. JIm was attentive. We were under time constraints which they respected. We reached a fair deal and were out of the dealer We dealt with Jim and Brian. JIm was attentive. We were under time constraints which they respected. We reached a fair deal and were out of the dealership and enjoying our new car promptly. Great to have a good dealer in your hometown. Jim was everything we needed in a salesperson. Brian chipped in and helped detail the car. The manager gave us the deal we wanted. All good! More

HONDA CR-V Truly hassle-free and a GREAT experience! My husband and I were looking for a particular color of a new CR-V with the new Car Play and Venice had my Truly hassle-free and a GREAT experience! My husband and I were looking for a particular color of a new CR-V with the new Car Play and Venice had my car I wanted. All the employees were friendly and professional. I did not feel pressured and I was able to get the car for the price I wanted! Thank you! Jim Timpson, Mike the manager and Paul in finance we great to work with. More

Nice Experience My daughter and I went to Venice Honda and had a wonderful experience buying a CRV EX. Our salesperson, Jim Timpson was terrific - so knowledgeable an My daughter and I went to Venice Honda and had a wonderful experience buying a CRV EX. Our salesperson, Jim Timpson was terrific - so knowledgeable and enormously helpful. We later met Tim and Paul who were great also, going out of their way to make things go smoothly. I was impressed with the organization at every level. Kathy Youngman More