
Venice Honda
Venice, FL
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A/C Dead on Arrival My 2018 Honda Is a seasonal vehicle. Upon arriving in Venice for a 10 day visit in 95 + degree temperatures we discovered the air conditioning had go My 2018 Honda Is a seasonal vehicle. Upon arriving in Venice for a 10 day visit in 95 + degree temperatures we discovered the air conditioning had gone our. The car was still under full warranty. The service department got me in quickly an diagnosed the problem, obtained the parts and had be in a day and a half. Got it right the first time. Great job. More
Great Place Very nice place to walk in and be treated like we were their only customer. Every one we dealt with were very nice, considerate and efficient Very nice place to walk in and be treated like we were their only customer. Every one we dealt with were very nice, considerate and efficient More
Oil change In and out in 45 minutes. Courteous staff. Will use this dealership again. Waiting room was clean and bright and I liked the snack machine. In and out in 45 minutes. Courteous staff. Will use this dealership again. Waiting room was clean and bright and I liked the snack machine. More
New Car Purchase Great overall experience! Spencer Hibbing, our sales rep was knowledgeable, professional, and answered all our questions. We enjoyed the test drive, Great overall experience! Spencer Hibbing, our sales rep was knowledgeable, professional, and answered all our questions. We enjoyed the test drive, and ended up buying.! More
Purchase of 2019 Honda Hybrid Insight Eric,the salesman was very thorough,answered and addressed our concerns,and if didn't introduced us to Anthony of your service department. Both were v Eric,the salesman was very thorough,answered and addressed our concerns,and if didn't introduced us to Anthony of your service department. Both were very upfront, which facilitated our decision. Casey ,the Finance Meh went over the various options,explained them very clearly and the prices,which enabled us to decide what options we should purchase. most of our More
Excellent Service Dept Friendly, efficient and good work. Anthony explained what would be done and was a great customer service rep. First time to service my new Honda, but Friendly, efficient and good work. Anthony explained what would be done and was a great customer service rep. First time to service my new Honda, but certainly not the last! I will be back. More
Expected happiness received Repeat business customer received the expected level of professionalism, courtesy and care from everyone at dealership. New car was everything needed Repeat business customer received the expected level of professionalism, courtesy and care from everyone at dealership. New car was everything needed for our busy lifestyle. Will certainly continue to recommend all of our friends, relatives and neighbors to visit Venice Honda. More
Best salesman I have ever dealt with Jason Peters was a fabulous salesman from beginning to end and everywhere in between. I didn't feel pressured at all. Felt like I was buying my car fr Jason Peters was a fabulous salesman from beginning to end and everywhere in between. I didn't feel pressured at all. Felt like I was buying my car from my friend. He kept me up to date on the details as they were getting my car and any questions I had, he answered right away. The financial department was great too. No pressure. Easy process. Love my new Civic. More
Horrible, new Honda Pilot flooded rear interior. Only had the vehicle 20 days and first heavy rain flooded the interior. My wife very sensitive to mold or mildew. Requested a new vehicle or a refund. Only had the vehicle 20 days and first heavy rain flooded the interior. My wife very sensitive to mold or mildew. Requested a new vehicle or a refund. Both request denied by the sales manager Ray Malafarina who had a terrible attitude and said you have to deal with Honda Corporation. I have been a loyal customer to this dealership this being my fourth purchase. This dealership previously was Krammer Honda and was well respected by the community. This new dealership and service manager has left me no choice but to seek legal action to adjudicate this situation. More
Horrible I had seen a Cadillac for sale while I lived in Panama City Florida 6 hours away from Dealership.I gave a 1000.00 deposit to hold car and drove 6 hour I had seen a Cadillac for sale while I lived in Panama City Florida 6 hours away from Dealership.I gave a 1000.00 deposit to hold car and drove 6 hours to give another 4000.00 until my associate got better to personally go to dealership to sign papers. The salesman was trying to be helpful while after being in dealership for 5 minutes some other guy says he's returning my 1000.00 deposit after 6 hour drive. Then they tell me they will return my deposit in 3 days. I drove 13 hours and $100.00 in gas with zero consideration. Worst experience ever with car purchase anywhere and anytime. Place is a joke no consideration no compassion and certainly no professionalism More