Venice Honda
Venice, FL
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The service agent was unfriendly and it took over 3 hours to simply change my oil and rotate my tires. They tried to sell me a lot of additional services and one of their salespeople tried to talk me into tr to simply change my oil and rotate my tires. They tried to sell me a lot of additional services and one of their salespeople tried to talk me into trading in my car. My patience had run thin by the end and I told the agent to ring me up and gave her my credit card. She said "I'm not doing business with you" and walked away. So I picked up my credit card and key, walked out and drove away. I messaged them that I would pay them when they emailed or snail-mailed me the bill, but that I would never be back again. More
Your personnel, Maria Charline was very professional and explained everything in detail. She told me approximately how long the service would take. Overall she was polite. Your personnel who took my car explained everything in detail. She told me approximately how long the service would take. Overall she was polite. Your personnel who took my car were also very polite and helpful. More
Excellent service from sales rep right as we stepped on dealership. Very knowledgeable about vehicles Showed us a car that met our criteria , gave us an acceptable price and we bought a Pilot. All in all dealership. Very knowledgeable about vehicles Showed us a car that met our criteria , gave us an acceptable price and we bought a Pilot. All in all an enjoyable dealership experience that we didn’t expect. More
This service department at Venice Honda was a pleasure to work with. We had our Honda CR-V serviced there and the staff in the Service Department provided a 10/10 experience. The Service Director, Dan and Se work with. We had our Honda CR-V serviced there and the staff in the Service Department provided a 10/10 experience. The Service Director, Dan and Service Advisor, Melissa, went over an beyond to turn a really unfortunate situation into much better one. They looked at every resource they had to ensure we were getting the best service and price possible for what our vehicle needed. My family is truly grateful for all you did! THANK YOU Dan, Melissa and the team of mechanics that made this possible! I will definitely be coming back when I need to buy or service a vehicle with Honda. I highly recommended the service department for all your vehicle needs. More
First visit to the Service Department. Car was in and out in about 1 1/2 hours. Much shorter than I expected. Everything was done per the A16 service. Car was just as clean when I pick Car was in and out in about 1 1/2 hours. Much shorter than I expected. Everything was done per the A16 service. Car was just as clean when I picked it up as it was when I dropped it off. Waiting room was comfortable, coffee was hot, Restroom were clean. More