
Venice Honda
Venice, FL
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Bought many cars here over the years. Dale is a great salesman who I trust and has always made sure we received a fair deal. Have gotten our service here for many years and always treat Dale is a great salesman who I trust and has always made sure we received a fair deal. Have gotten our service here for many years and always treated with the highest professionalism. For is, there is never any drama or theater in the car buying experience, it has always been a pleasure. More
Venice Honda was Great place to buy CR-V. Steve Walczak went the extra miles to make the deal happen. He was honest and sincere. Thank You. Peter Business manager was also Great to work. I f Steve Walczak went the extra miles to make the deal happen. He was honest and sincere. Thank You. Peter Business manager was also Great to work. I felt he had my best interest. More
Not very pleased. After calling and speaking to one of their representatives. I was told that the 2 vehicles I was interested in were available, set up an appointmen After calling and speaking to one of their representatives. I was told that the 2 vehicles I was interested in were available, set up an appointment with in an hour and half of phone call, to show up and be told that both vehicles sold. People answering the phones need to have better communication with sales. This is not the first time this has happened More
Do not trust this dealership! Do not trust Kara the sales manager! Do not trust Kyle the general manager! They use the bait and switch tactic. I understand why dealerships would Do not trust Kara the sales manager! Do not trust Kyle the general manager! They use the bait and switch tactic. I understand why dealerships would do this but they knew I was driving an hour and a half to the dealership for this trade for this specific vehicle. When I get there it just mysteriously disappeared. I actually inquired about it over a week ago and didn't like the numbers. I passed on it and I wasn't even considering it anymore. Out of the blue, Kara had her assistant Emma call me and gave me all the numbers. I was happy. She told me the car would be waiting for me when I got there. When I get there it's gone. They deliberately got me to drive an hour and a half to their dealership knowing full well that they were gonna pull this on me. After their charade, Kyle has one other option where I can spend $6000 more for a brand new ridgeline (not the color nor model I wanted). Classic bait and switch! I wouldn't be so upset if I lived locally but I drove an hour and a half to them. They knowingly did this. They claim it was a mistake. To get the vehicle ready while I drove there, they had an hour and a half to locate this vehicle. They could have called me and said Hey turn back we don't have it here. Instead they let me drive the entire way. Now because of traffic I have to spend 2 hours to get back home. This wasted my entire afternoon. Do not trust this dealership! Very very shady! More
A switch & bait by Courtney. Drove from Naples this morning as of yesterday car was available got there no Courtney & no car. Never will go there again. Buyers beware! Drove from Naples this morning as of yesterday car was available got there no Courtney & no car. Never will go there again. Buyers beware! More