Venice Honda

My husband and I visited Cramer Honda when we were in the market for a used car. We had preliminarily decided upon a Ford Edge, but thought we should check the Hondas too, as we have had great Hondas in the market for a used car. We had preliminarily decided upon a Ford Edge, but thought we should check the Hondas too, as we have had great Hondas in the past. The dealership was clean, new, and everyone treated us with respect, and no hard sell. Tim the sales manager especially was easy to deal with. He made the transaction simple, taking our personal check for the Honda CRV, saving us a trip to the bank. We are definitely planning to return when we need another car. All in all, it was a pleasant experience. More

I RESIDE IN NAPLES FL AND I AM A STORE MGR FOR THE LARGEST RETAILER FOR FURNITURE IN THE COUNTRY RUNNING A 25 MILLION DOLLAR STORE WITH 30 EMPLOYEES SO I AM ALL ABOUT CUSTOMER SERVICE. I WENT TO LOCAL LARGEST RETAILER FOR FURNITURE IN THE COUNTRY RUNNING A 25 MILLION DOLLAR STORE WITH 30 EMPLOYEES SO I AM ALL ABOUT CUSTOMER SERVICE. I WENT TO LOCAL HONDA DEALER TRYING TO MATCH A DEAL I GOT FROM A FT MYERS DEALER, SAME CAR. WAS MIS TREATED AS THEY WERE VERY UNPROFESSIONAL AND INCONSIDERATE, WALKED OUT. LOOKED ON LINE FOR ANOTHER HONDA DEALER NOT TO FAR AWAY AS FT MYERS DIDNT HAVE INVENTORY AND I WAS TRYING FOR A CERTAIN COLOR. I PURCHASED A USED CAR FROM CRAMER TOYOTA ABOUT 5 YEARS AGO SO I DECIDED TO LOOK ON LINE AT THE HONDA INVENTORY. I FOUND THERE WEB SITE VERY GOOD AND FOUND A CAR I WAS INTERESTED IN. I CALLED THE INTERNET SALES MGR AND SPOKE TO HIM ABOUT THIS CRV, HIS NAME WAS DAN. DAN WAS EXCEPTIONAL AS HE ASKED ME WHAT MY NEEDS WERE AND WENT ABOVE AND BEYOND TO HELP ME OVER THE PHONE. HIS CUSTOMER SERVICE SKILLS WERE IMPECABLE AS WELL AS HIS BUSINESS SENSE AND OVER ALL PERSONALITY. WE LANDED ON A CAR AND SPOKE ABOUT PRICE AND AGREED TO A NUMBER THAT WAS WITH IN REASON. I DROVE 85 MILES TO SEE HIM AND THE CAR, SAME DAY AND I COULD NOT HAVE BEEN MORE PLEASED. I WAS INTRODUCED TO ANOTHER MGR NAMED CHRIS WHO WAS ALSO INVOLVED IN THE PURCHASE. WORKING WITH HIM WAS A SINCERE PLEASURE AS HE COULD NOT DO ENOUGH FOR ME HE ALSO WAS A TRUE GENTLEMAN WHO IS STRICTLY CUSTOMER ORIENTED. FINISHING UP WAS ANOTHER MGR NAMED PAUL I BELIEVE WHO WAS THE BUSINESS MGR, HE TO WAS A PLEASURE. I WAS IN AND OUT SO SMOOTHLY AND WITH OUT A HITCH . IT WAS THE BEST CAR SHOPPING EXPERIENCE IN MY LIFE AS I AM 43 AND HAVE DONE THIS MANY TIMES BEFORE. IF YOU ARE IN THE MARKET FOR A CAR NEW OR USED AND CRAMER AUTOMOTIVE CAN HELP, DONT WASTE A MOMENT SHOPPING BECAUSE THIS DEALERSHIP IS 5 STAR ALL THE WAY AND NONE HAS A BETTER STAFF TO HELP, MR CRAMER YOU KNOW HOW TO DO IT.... JOE IN NAPLES FL More

Excellent and informative Salespeople. Friendly and respectful. I would highly recommend. All cost was itemized and broken down. Fair negotiations. Comfortable and no pressure tactics. respectful. I would highly recommend. All cost was itemized and broken down. Fair negotiations. Comfortable and no pressure tactics. More

I was treaded with the utmost courtesy. The front drivers seat was repaired very well. I am not thrilled with the milage, but (Tim) assured me it would get better. He also said , since I had to fill the tank seat was repaired very well. I am not thrilled with the milage, but (Tim) assured me it would get better. He also said , since I had to fill the tank after I purchased the care he would fill it for me when it was on empty. I cannot ask for anything more, I feel Cramer Honda as given me 110%. More

My sales experience was very good and I am happy with the treatment I received. All the staff I dealt with were very nice and helpful. treatment I received. All the staff I dealt with were very nice and helpful. More

Mike showed us a new and used Accord side by side. He thoroughly explained the differences. He completely answered all of our questions. He encouraged us to drive both cars to help make our decision. He thoroughly explained the differences. He completely answered all of our questions. He encouraged us to drive both cars to help make our decision. He was very professional and personable. The day we made the purchase we recommended him to our daughter who is also looking for a car. Tim was very professional and it was obvious from the beginning that he wanted us to find the right car for us. He worked very hard to get us in the car we chose. We encouraged our daughter to speak with him about her car needs. Troy, who did the final paperwork, was very thorough and answered all of our many questions about the different warranties. The Receptionist, and everyone in the dealership, was very friendly and spoke to us. I would highly recommend this Dealership because of the friendliness, professionalism, and the way they made the car-buying experience the best we have ever had. The Whittingtons More

Curtis is a great Sales Agent who took care of any concerns and questions we had. A pleasure to do business with. This is the second Honda we purchsed and sought him out as a representative. concerns and questions we had. A pleasure to do business with. This is the second Honda we purchsed and sought him out as a representative. More

Paul Deeb made my experience at Cramer Honda fun, relaxed and real. The Sales Manager, Tim, and the finance man, Paul were very personable and I felt comfortable. Any questions and concerns were met relaxed and real. The Sales Manager, Tim, and the finance man, Paul were very personable and I felt comfortable. Any questions and concerns were met with respect and no BS. I would recommend Cramer Honda in Venice for the quality of product and personel. Thanks, Terry S. More

Tim went above and beyond to ensure that I was able to buy a vehicle within my working budget. He told me what he would do and kept his word, a trait I have not experienced very often within a dealership. buy a vehicle within my working budget. He told me what he would do and kept his word, a trait I have not experienced very often within a dealership. Michael took his time showing me some options to fit my needs and ultimately helped me to decide which car to choose. Troy explained the paperwork in a detailed manner that made me feel comfortable. I ended up buying a 2011 CRV and feel good about my choice. I will definitely recommend this dealership and specifically these people to my friends and neighbors. More

We would purchase another new vehicle from Cramer Honda in the future. We were treated very well and very professional. Paul Deeb was very kind and courteous and answered every question we had. in the future. We were treated very well and very professional. Paul Deeb was very kind and courteous and answered every question we had. More