Venice Honda

Your team provided a competitive option and made it worth the 25 mile drive. The transaction was late in the evening but they made it seem unimprotant and delivered the car. the 25 mile drive. The transaction was late in the evening but they made it seem unimprotant and delivered the car. More

Thank you Cramer Honda for making my neighbor's car buying experience special. From the moment we walked through the door, we were treated like family. My neighbor not only got a fair price for her t buying experience special. From the moment we walked through the door, we were treated like family. My neighbor not only got a fair price for her trade-in but also got an excellent price on the vehicle she purchased. Jim, our Sales Person, followed up with my neighbor after the purchase to make sure she was happy with her new car. We walked away from the dealership very happy and will be sure to recommend them to anyone looking for a car. More

Fred(Sales), Tim(Sales Mgr), did a great job getting me into the vehicle I desired. After the usual negotiating and small talk, everything went well and, I went home with the vehicle I wanted. Great job into the vehicle I desired. After the usual negotiating and small talk, everything went well and, I went home with the vehicle I wanted. Great job Guys! More

My visit to Cramer Honda with an elderly relative (T) was intended to be simply fact finding - T had been driving a pick-up truck since her husband became disabled and could no longer drive. It was decided intended to be simply fact finding - T had been driving a pick-up truck since her husband became disabled and could no longer drive. It was decided that she and I would do some looking around to find out what vehicle would best suit her to drive, while keeping in mind that her husband would also need to be comfortable in the passenger seat. T and I were greeted at the Cramer Honda of Venice door by Curtis, and he invited us to his desk to talk about what T had in mind. However, since she had not car shopped for decades, she felt overwhelmed by the choices out there, but Curtis' pertinent questions and excellent listening skills quickly zeroed in on 2 choices for starters. The first vehicle was a bit too big for T to easily get in and out of. The second was perfect - perfect size, color, comfort, and cost and the rest is now history. Curtis invited T and me to take the car for a spin around the block, during which time T fell more in love with the little car, and he then went further to suggest that we go back to T's home for her husband to see and, hopefully, approve of. He liked her choice, and found being in the passenger seat thoroughly acceptable and comfortable. Once the purchase was underway, Rick and Paul spoke with T in clear, informative manners, making sure all of her questions and concerns were addressed. In the end, T was more pleased than she ever expected to be about a new car and, although one may ask if she really did go ahead and buy a car so early in her search, the answer is simple - we obviously picked the right dealership to begin with! More

My experience with Cramer Honda is very stressful. They will contact you numerous times to get you to their dealership to PURCHASE a vehicle. Once you purchase the vehicle, that is where the customer serv will contact you numerous times to get you to their dealership to PURCHASE a vehicle. Once you purchase the vehicle, that is where the customer service ends. I brought my vehicle there to have a "wax" treatment done and when they finished with the vehicle, I was never contacted. I had to " jump through hoops" to pick up my vehicle. The SALES DEPT. said someone would call me about the problem with not getting contacted, no one ever called. The last contact I had with the company was to ask someone to call me back for a question I had about the "wax" treatment that was applied to my car. I waited all afternoon. My boyfriend contacted the General Manager via voice mail and never got a call back. Finally he called again and spoke to RICK and the reason no one called me back was because they were" busy trying to sell cars." My question to Rick is what happens AFTER you purchase the car. No one really cares at that dealership. I had a bad first impression of the dealership, I should have followed my instincts. Too bad I signed on to have routine maintenance there, I do not feel comfortable going back there. More

Jim at Cramer Honda is a super salesperson and very professional. He had the most patience helping me find my car. I would recommend Cramer Honda in Venice highly and highly recommend asking for Jim. professional. He had the most patience helping me find my car. I would recommend Cramer Honda in Venice highly and highly recommend asking for Jim. I feel if I have any problems or concerns now I need only to call Jim and he would take care of me. Thanks Jim. More

Very expensive added costs, from what the salesman and the business manager had written down, $800 for "gap" insurance. Not happy at all. With the flurry of paperwork signing, I see that I paid for a wa the business manager had written down, $800 for "gap" insurance. Not happy at all. With the flurry of paperwork signing, I see that I paid for a warranty and paint sealant, $3400. This cost was not discussed at all. My fault, in trusting people. I will not go back to this dealership again. I will make sure others know about their tactics. More

On 17 Dec I took my 1995 Honda Accord EX to your facility. RO5888 Drew did a nice job checking me in and then told me that following a diagnostic check they would call me and present my options. I facility. RO5888 Drew did a nice job checking me in and then told me that following a diagnostic check they would call me and present my options. I received a call informing me that there was a cracked distributor housing and that it plus cap etc. would need to be replaced due to leaking oil and the cost would be 820 dollars approx. I questioned Orlando as to the unit being cracked and I was assured this was the problem. I gave authorization an work was completed as priced and I picked up the vehicle. I also requested and was given the failed part. I then took that unit to another Master Mechanic and sought an opinion. He explained that he has changed many such units and couold not note any cracked part on the original distributor housing. He then explained that the seal around the rotor had failed and tht oil leaked from tht point causing the problem. He stated that replacement of the rubber seal (about the size of a quarter) would cost about 12 dollars and repair could vary but would be under 100 dollars without question. I hope I hve provided enough "why" so you understand my concern. I have had service with your facility before and been satisfied and I have sought cars from you but purchased across the street at the other Cramer facility. More

Shopping and buying a car can be very stressful...but from the first exchange, the staff and sales persons at Cramer Honda were courteous and eager to help, not pushy at any stretch of the imagination. from the first exchange, the staff and sales persons at Cramer Honda were courteous and eager to help, not pushy at any stretch of the imagination. They followed-up the initial visit with an inquiry of the experience and asked if they could be of further assistance. Bobby (and Tim) were extremely accommodating in trying to get us exactly what we wanted! (Even so much as to include our two children in the conversation at times.) I would, without any hesitation, refer all of my family and friends to Cramer Honda of Venice. I have no intention of ever purchasing a car from any other dealership. More

I recently bought a Honda CRV at Cramer Honda of Venice. Bobby Stewart, our sales person, asked what I was looking for and immediately set up a test drive for me. He was very professional, friendly and know Bobby Stewart, our sales person, asked what I was looking for and immediately set up a test drive for me. He was very professional, friendly and knowledgeable about his product. He worked with me courteously until we came to an agreement. Tim also made an appearance. I am very happy with my new Honda and the Cramer Honda dealership. More