Venice Honda
Venice, FL
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My wife and I had spent a lot of time researching and checking out Honda Odyssey's within a 100 mile radius of where we live. After not having much luck closer to home we decided to venture out to Venice checking out Honda Odyssey's within a 100 mile radius of where we live. After not having much luck closer to home we decided to venture out to Venice, FL and contacted Cramer Honda. Their Internet prices were really good. Actually I believed they were too good to be true. So, I admit I went there skeptical. We had already been burned at Port Charlotte Honda where we were told the Internet prices were too low and they couldn't honor them, they were just to get people in the door. When we arrived at 6:30pm Jim was waiting for us and took us over to the three vehicles we had talked with him about over the phone. After a couple test drives we decided to make an offer on one of them. They accepted our offer and an hour later we were on the road in a new to us 2011 Honda Odyssey EX-L with low miles and navigation. Jim was excellent to work with and so was Tim the Sales Manager. We were never pressured to buy anything, nor did they ever try to get us into a more expensive vehicle. We also got an unbelievable price. Literally thousands of dollars lower than any place we had looked prior to Cramer Honda. And on top of that we got a great deal on our trade. Cramer Honda is top notch. I can't recommend them enough. Buying a car is one of the most stressful things, and they made it a breeze. I wish we had driven up to Venice when we first started mini van shopping so we could have avoided a couple weeks of stress. We arrived at 6:30pm and really appreciated that Jim, Tim, and Paul stayed late to take care of us and they never once made us feel bad that they were working late. Jim even called us a few minutes after we left to make sure we knew how to get back to I-75, which was good since we actually were a bit turned around. 5 stars for Jim and the team at Cramer Honda. They had never met us and treated us amazing. I have no doubt that they treat each and every customer this way. More
On 5/21/13 my husband and I went to Cramer Honda in Venice with the idea of buying a new Honda Civic and we had a figure in mind that we would be willing to pay to get this vehicle. Kevin Mazorra, the Venice with the idea of buying a new Honda Civic and we had a figure in mind that we would be willing to pay to get this vehicle. Kevin Mazorra, the sales person, introduced himself and he could not have been more pleasant, professional and helpful at directing us to the level of Civic that best suited our needs and desires. In a short time after discussing a price and having the manager okay it we were the proud owners of the Civic. Kevin made it easy for us to move out of an older car into a new Honda that we are very pleased to own. Paul Brunette, the Business Manager, was also pleasant and helpful with the signing of all the required Florida forms. We will definitely recommend Cramer Honda and although we live 30 miles away we will be going back for service. Your motto "We Treat People Right" is accurate. More
We purchased tires for our CRV at Cramer Honda because of a buy 3, get one free sale they offered. We were told the tires were not in stock but would arrive a few days later. We then scheduled a service appo a buy 3, get one free sale they offered. We were told the tires were not in stock but would arrive a few days later. We then scheduled a service appointment on the date when the tires were to arrive. When we dropped of the car to have the tires installed, we learned the tired had not arrived. While the delay in delivery of the tires was blamed on UPS, it seems to me that the dealer should have called us before we came in to let us know the tires had not yet arrived. More
We were in the market for a replacement car for my wife who does minimal driving. We stopped by this dealership on February 28. Salesman Al handled our search and was personable, professional and accomodat who does minimal driving. We stopped by this dealership on February 28. Salesman Al handled our search and was personable, professional and accomodating. He found the vehicle we wanted and a couple of hours later, we drove it out of the lot. As a precaution, we had our mechanic check for any problems. He discovered an oil leak. I made contact with Lance O'Fallon, the general manger, to check to see if our limited warrantee would cover the cost of the repair. Mr. O'Fallon could not have been more helpful and scheduled a service appointment with us for Monday, April 30. When we brought the car in, Andy, the service advisor, knew about the problem from Mr. O'Fallon. Andy, too, was very accommodating and made thiings go smoothly for us. Later that day, Andy called to say the leak had been repaired at no cost. From Mr. O'Fallon on down, our experience with Cramer Honda in Venice was a pleasant one. it's very refreshing to deal with a dealership with honest, upright people who care. "We Treat People Right" is their slogan and it aptly fits our experience. We highly recommend Cramer Honda of Venice!! Don Mahon Rotonda West More
On April 18,2013 My husband, Jon and I decided to venture in to Cramer Honda Of Venice. We were SO glad we did. Our sales person, BILL MOSER was and absolute joy to work with! Jon and I did not feel pressure in to Cramer Honda Of Venice. We were SO glad we did. Our sales person, BILL MOSER was and absolute joy to work with! Jon and I did not feel pressured into anything and Bill was very friendly, down to earth and all around WONDERFUL man. I would totally refer my friends to him. He took care of us and listened to what we wanted and not what he wanted to sell us. Thank you BILL MOSER and the Honda Team. I will be back even if its just to say hi to my new friend. Sincerely; Jon and Wendy Davis More
Your team provided a competitive option and made it worth the 25 mile drive. The transaction was late in the evening but they made it seem unimprotant and delivered the car. the 25 mile drive. The transaction was late in the evening but they made it seem unimprotant and delivered the car. More
Thank you Cramer Honda for making my neighbor's car buying experience special. From the moment we walked through the door, we were treated like family. My neighbor not only got a fair price for her t buying experience special. From the moment we walked through the door, we were treated like family. My neighbor not only got a fair price for her trade-in but also got an excellent price on the vehicle she purchased. Jim, our Sales Person, followed up with my neighbor after the purchase to make sure she was happy with her new car. We walked away from the dealership very happy and will be sure to recommend them to anyone looking for a car. More
Fred(Sales), Tim(Sales Mgr), did a great job getting me into the vehicle I desired. After the usual negotiating and small talk, everything went well and, I went home with the vehicle I wanted. Great job into the vehicle I desired. After the usual negotiating and small talk, everything went well and, I went home with the vehicle I wanted. Great job Guys! More
My visit to Cramer Honda with an elderly relative (T) was intended to be simply fact finding - T had been driving a pick-up truck since her husband became disabled and could no longer drive. It was decided intended to be simply fact finding - T had been driving a pick-up truck since her husband became disabled and could no longer drive. It was decided that she and I would do some looking around to find out what vehicle would best suit her to drive, while keeping in mind that her husband would also need to be comfortable in the passenger seat. T and I were greeted at the Cramer Honda of Venice door by Curtis, and he invited us to his desk to talk about what T had in mind. However, since she had not car shopped for decades, she felt overwhelmed by the choices out there, but Curtis' pertinent questions and excellent listening skills quickly zeroed in on 2 choices for starters. The first vehicle was a bit too big for T to easily get in and out of. The second was perfect - perfect size, color, comfort, and cost and the rest is now history. Curtis invited T and me to take the car for a spin around the block, during which time T fell more in love with the little car, and he then went further to suggest that we go back to T's home for her husband to see and, hopefully, approve of. He liked her choice, and found being in the passenger seat thoroughly acceptable and comfortable. Once the purchase was underway, Rick and Paul spoke with T in clear, informative manners, making sure all of her questions and concerns were addressed. In the end, T was more pleased than she ever expected to be about a new car and, although one may ask if she really did go ahead and buy a car so early in her search, the answer is simple - we obviously picked the right dealership to begin with! More
My experience with Cramer Honda is very stressful. They will contact you numerous times to get you to their dealership to PURCHASE a vehicle. Once you purchase the vehicle, that is where the customer serv will contact you numerous times to get you to their dealership to PURCHASE a vehicle. Once you purchase the vehicle, that is where the customer service ends. I brought my vehicle there to have a "wax" treatment done and when they finished with the vehicle, I was never contacted. I had to " jump through hoops" to pick up my vehicle. The SALES DEPT. said someone would call me about the problem with not getting contacted, no one ever called. The last contact I had with the company was to ask someone to call me back for a question I had about the "wax" treatment that was applied to my car. I waited all afternoon. My boyfriend contacted the General Manager via voice mail and never got a call back. Finally he called again and spoke to RICK and the reason no one called me back was because they were" busy trying to sell cars." My question to Rick is what happens AFTER you purchase the car. No one really cares at that dealership. I had a bad first impression of the dealership, I should have followed my instincts. Too bad I signed on to have routine maintenance there, I do not feel comfortable going back there. More