Venice Honda

If zero or negative as a rating were possible, they'd If zero or negative as a rating were possible, they'd be deserving. I purchased a used vehicle from Cramer that was advertised with the vin match If zero or negative as a rating were possible, they'd be deserving. I purchased a used vehicle from Cramer that was advertised with the vin matching the vehicle I bought, a tow package and a roof rack. No tow package or roof rack was actually on the vehicle. We were told, "We (Cramer) have an agency that writes those ads and they're not always accurate. Besides, you already purchased the vehicle." We were also told the tires were all new when only two of them were. We had preapproved financing from our credit union but they assured us that they could do a better deal. In our attempt to hurry out of there because it was late, we didn't notice the multiple scams the finance department ran on us. About $4,000 in unneccesary warranty, gap insurance, etc. was subsequently added to the price. We called the salesman the next day....no response. Called the manager, Chris...no response. After days of being ingnored and now absolutely seething in anger my husband drives there only to get the "don't curse snd scream at me" response. Here's a bit of info Cramer Honda, if you were an honest dealership that actually cared enough to NOT violate and screw your customers and to respond in a timely manner, he wouldn't have been as angry as he was. The end result was NOTHING!! We cancelled the additional crap they put on but the rest of the dishonesty and violation remains a financial obligation on us. To add salt to the wound, we received a letter in the mail today saying Cramer didn't charge us enough for the registration on our new vehicle and we owe another $90. Oh, and if we don't pay it promptly they will inform the DMV to block future renewals or replacements. SHAME ON YOU CRAMER HONDA!! You screwed us! Sent from Tracy Winter-Deleacaes More

Had an exceptional sales experience with Al Issa and Tim Platt. They were well informed about financing and their product. We're so personable they even brought hot dogs to our desk while paperwork was be Platt. They were well informed about financing and their product. We're so personable they even brought hot dogs to our desk while paperwork was being finalized. Took good care of us and developed a great relationship with my dad, a WWII veteran. We are extremely satisfied with our experience and love the 2014 CR-V we ended up with. More

Wayne Young was excellent to work with. Amazing Customer Service. Great Prices.. We love our van, best fit for our family and budget. No Stress or BS. Would definitely go back to Honda Cramer and will work Service. Great Prices.. We love our van, best fit for our family and budget. No Stress or BS. Would definitely go back to Honda Cramer and will work with Wayne Young the next time we need another vehicle. More

My wife and I visited Cramer Honda of Venice seeking pricing on a new Honda. We have been Honda owners for several years and are sold on the product and its reliablity. The salesman who greeted us, Jimm pricing on a new Honda. We have been Honda owners for several years and are sold on the product and its reliablity. The salesman who greeted us, Jimmy Soravilla, was extremely friendly and very patient with us. We originally anticipated that we were interested in an Odyssey. However, a Pilot on the show floor really caught our eye. Jimmy arranged to have us take a test ride in a Pilot. Unlike most dealerships where the test ride is about a 5-7 minute ride, Jimmy insisted we get a good feel for the vehicle and graciously let us take an extended ride which included having a highway experience. The entire test ride, accompanied by Jimmy's obvious knowledge of the product as well as his calm, non-pushy, selling approach really sold us on the car and the dealership. Jimmy insisted that we also take a ride in an Odyssey to ensure we were happy we were making the right decision. That was a good call on his part as it really did cement our decision on the Pilot. We felt throughout the entire process that Jimmy really wanted to ensure we had a great experience and that we were convinced that Cramer Honda of Venice cared about us as buyers. Jimmy succeeded!!! We are now happy owners of a 2014 Honda Pilot!! Thanks Jimmy!! More

As a long time BMW owner I had a lot of trouble giving up my old car (138 K ) when I had the good fortune of meeting Bill Moser at Cramer Honda. I had heard their slogan and Bill lived up to it in every res my old car (138 K ) when I had the good fortune of meeting Bill Moser at Cramer Honda. I had heard their slogan and Bill lived up to it in every respect which made the decision of buying a new Civic real easy and a pleasure. I have visited quite a few agencies where I was not impressed to say the least. Not so with Bill at Cramer's. I have no compunction of give a #5 rating on all above questions. Hans J Blatter More

After sending many emails out to various dealers and getting many phone calls back wanting me to come in and test drive their car. I told them I had all ready driven the various cars and just a price. getting many phone calls back wanting me to come in and test drive their car. I told them I had all ready driven the various cars and just a price. It took many tries to get a price over the phone and they were all over the lot. What a pleasure it was to talk to Jim Timpson at Cramer Honda Of Venice. I told him what I wanted and he called me back in about 10 minutes. His prices beat all the other dealers and his Accord had more equipment. Jim and Cramer Honda Both were very easy to deal with and Jim Timpson will see me again. BC More

Overall it was a great experience working with Jimmy in sales. He is an outstanding representative for Honda. We purchased a Honda CRV LX with Navigation and couldn't be happier. Jimmy was professional and sales. He is an outstanding representative for Honda. We purchased a Honda CRV LX with Navigation and couldn't be happier. Jimmy was professional and very knowledgeable. We were well taken care of. Also Pat in the finance department assisted us with all of the paperwork. He also is very knowledgeable. I would recommend Cramer Honda to anyone who wants to work with professional friendly people. Kudos to Jimmy and Pat. Bob Vale More

Great place to buy a clean car dealerships was great sales people where great vary satisfied with my Honda will recommend this dealer the best place to buy a clean car hope to buy from them again sales people where great vary satisfied with my Honda will recommend this dealer the best place to buy a clean car hope to buy from them again More

Fred Schell salesman and support from Jorge Arrezola was awesome. They worked as a team and exceeded expectations. They built a customer here to help trust factor. Rick the finance mgr gave an exceptiona awesome. They worked as a team and exceeded expectations. They built a customer here to help trust factor. Rick the finance mgr gave an exceptionally fair price and Troy made the paper work easy with a few extra perks. Overall a quality team I will be back when I need another car More

I was extremely pleased with the way Bobby Stewart handled the whole sale. He was very diligent, knowledgeable, helpful, friendly and courteous. I think at the end all of us were extremely pleased wit handled the whole sale. He was very diligent, knowledgeable, helpful, friendly and courteous. I think at the end all of us were extremely pleased with the deal we got. I will recommend him to all my friends at anytime, and I am loving my Honda! More