Velocity Auto Sales

Easy going and efficient I called and told Jayson what car I wanted to look at and that I'd be there in 10 minutes. When I got there, he had it running and let me take it for I called and told Jayson what car I wanted to look at and that I'd be there in 10 minutes. When I got there, he had it running and let me take it for a test drive for as long as I needed. No pressure or push from him or the other employees. The finance manager was especially friendly, and helped me get everything situated for my first car purchase. The whole process was almost seamless, and I drove off the lot in about an hour. More

Best Car Dealership in Utah! This is not your typical car dealership! Kirk the salesman I worked with was awesome, no trying to upsale me or push me into a car I didn't like, I to This is not your typical car dealership! Kirk the salesman I worked with was awesome, no trying to upsale me or push me into a car I didn't like, I told him what I was after and that's what he got me. Then when I met with Cory one of the finance managers there, he took the time to explain everything and fought to get me a great deal! I seriously could not be happier with my purchase and my overall experience! What a great dealer and what an amazing team they have working there!!!! They will have my business for life!!!!! Superb!!!!! More

friendly, efficient, experienced, fantastic We told salesman Ephraim what we were looking for and how much we wanted to spend. He had a car ready for us to test drive in 5 minutes. We loved the We told salesman Ephraim what we were looking for and how much we wanted to spend. He had a car ready for us to test drive in 5 minutes. We loved the car and he had us with finance manager in about another 10 minutes. couple in front of us. they were both super friendly, funny and very experienced. with left with the car in about one and a half hours!!! Very pleased!!! More

Velocity is amazing! Velocity is amazing!! They seriously were so kind and so helpful in helping me look for a car. They helped me get the car I wanted for such a good pr Velocity is amazing!! They seriously were so kind and so helpful in helping me look for a car. They helped me get the car I wanted for such a good price. They're just so great with people and I love that!! I definitely would reccomend them. If you're ever wanting to buy a car go to them and they'll help you out with the car that you're looking for for a wonderful price! I am so impressed with them and I love my car so much!! They were so welcoming and so friendly and very very helpful. I'm glad I got my car from them :) Misty Kirkman More

Glass Etching Scam. No matter how nice your sales person seemed, when you went into the the finance managers office... you got scammed. They pull a couple of scams. The m No matter how nice your sales person seemed, when you went into the the finance managers office... you got scammed. They pull a couple of scams. The most obvious one is the glass etching scam. Whether you liked it or not ...wanted it or not ... you paid an additional $300 for the vehicle ID number to be etched on the glass of the car. The service has been proven worthless as a theft deterrent. They have no shame. If you don't want to pay for it they will tell you to walk. The Attorney Generals in many states are going after dealerships that still play this game. Look it up on line. They won't tell you about the charge until you have invested half your day or evening going through the "purchase process". I wish someone had warned me ahead of time. I never would have set foot on the lot. They will lure you in with good prices in the adds then make it up later in the final creative paperwork. You have been warned. . More

Great place Had a great experience with velocity! We have had our car for over a month and are happy with our purchase. Got our car for a pretty good deal! Had a great experience with velocity! We have had our car for over a month and are happy with our purchase. Got our car for a pretty good deal! More

Easy and honest I am happy to recommend Auto Sales to others. My experience was simple and straightforward. The people who helped me we're professional, personable an I am happy to recommend Auto Sales to others. My experience was simple and straightforward. The people who helped me we're professional, personable and accessible. The process was easily done and the people are thoughtful. I felt good and sound when leaving in my newly purchased car from Velocity Auto Sales! Fabulous More

Terrible Customer Service My experience at Velocity started out well and we ended up purchasing a car at a fair price. However, our salesman, CJ, forgot to attach the paper te My experience at Velocity started out well and we ended up purchasing a car at a fair price. However, our salesman, CJ, forgot to attach the paper temporary tag to the car. When we got home and discovered it was missing, we called CJ and he promised to get right back to us. He never called back. When I called again, he said he was not able to find the temporary plate and that he would overnight a new one to us. He did not follow up and never sent anything. I finally had to call back and speak to a manager who agreed to help. Hopefully the tag is on its way. It's too bad - this dealership has the potential to be great but it was all ruined with awful customer service. More

Car Broke Down, Finance Guy Laughed in our Face We went to test drive a car at Velocity auto sales. The battery was dead and had to be jump started. After jumpstarting the car we drove 3 miles do We went to test drive a car at Velocity auto sales. The battery was dead and had to be jump started. After jumpstarting the car we drove 3 miles down the road and it stalled while driving 50 mph in traffic. It took 20 minutes after we called for someone to come and get us. When we got back to the dealer we asked the Sales guy if he coudl give us a small discount of a couple hundred dollars for our trouble and he said he could do anything but that Finance would help us out. When I got into the Finance office, explained all of our troubles during our 2 hour visit and asked if he'd be willing to take a few hundred dollars off, he responded (verbatim), "this is the price, if you can't pay it, go somewhere else". On the way out (obviously i'm not buying it at that point), I asked for the name of the owners, explaining I wanted to provide him with some feedback when he gets back in and was told by the sales manager on duty (verbatim), "We don't give out the name of our Owner". SO, you tell me, do you want to do business at this place. By the way, I looked up the owners name and it is Marcus Blair. Too bad Marcus doesn't make it easy for customers to give him feedback...if they did, they might do more business. Prices are competitive at Velocity, on the low end, but 90% of the cars we have looked at were from Rental Car agencies so that had heavy wear and tear for 3 year old vehicles.I More

I WAS DEEPLY DISSAPIONTED, BEWARE!!!!!!! I went to velocity twice to see if I could buy a vehicle through them, I was already approved through my credit union. The first time I went the s I went to velocity twice to see if I could buy a vehicle through them, I was already approved through my credit union. The first time I went the sale's guy was rude because I complained about a couple of things on the vehicle, the second time trying to overlook my experience a few days later due to really liking the vehicle (dispite the few digs on the car), I went to talk to them again, already pre approve and ready to hand my credit union check, I was surprised by their FEES!! Doc fee $399? Just so they can send your paperwork to the DMV, when in reality you can spend an afternoon and do it yourself.. THEY TOLD ME IT WAS REQUIRED! No it isn't required!! You can buy a vehicle out the door with taxes and do it yourself. Then the finance manager wanted to slap another $250 - $290 for theft insurance??? IT IS NOT REQUIRED EITHER!! Finance manager was SOO RUDE!!! in attitude and did not want to negotiate for just car price, taxes, & such without adding another $700 in FEES!! I TELL YOU BEWARE THEY TELL YOU THESE FEES ARE MANDATORY BUT IN REALITY THEY ARE ROBBING YOU OUT IF YOUR HARD EARNED MONEY! WORST CUSTOMER SERVICE EVER!!!! P.S. To be fair Ty (Sales man) 2nd time around was a sweetheart, BUT EVERTHING ELSE WAS NOT A PLEASENT EXPERIENCE!! More