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Vaughn Automotive
Ottumwa, IA
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I took my equinox in for the first time for service. I like how they kept my car clean (after I dropped if off in the service drive, they covered the steering wheel and put a seat cover on the driver seat like how they kept my car clean (after I dropped if off in the service drive, they covered the steering wheel and put a seat cover on the driver seat) Paperwork was handled quickly. I was greeted promptly when I came back to get my car. Everyone was very nice and they even washed my car! More
Dealing with them prior to the sale was great, but after the sale there were some minor issues with the vehicle as delivered. I tried repeatedly to contact Josh and Kyle via e-mail and telephone, but neith the sale there were some minor issues with the vehicle as delivered. I tried repeatedly to contact Josh and Kyle via e-mail and telephone, but neither one ever bothered to respond. Avoid this dealership at all costs. Revision...Approximately 3 months after the sale, the owner contacted me to resolve the issues. Follow-up service and communications have been great. More