Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vatland Honda
Vero Beach, FL
1,248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,248 Reviews of Vatland Honda
April 08, 2016
Great dealership I This was the fourth Honda. we have purchased at Vatland and we have been very pleased each time. It seems they are dedicated to making you happy and This was the fourth Honda. we have purchased at Vatland and we have been very pleased each time. It seems they are dedicated to making you happy and they treat the customers with respect. More
by Lantz4
Employees Worked With
Bill Green
March 31, 2016
Just went to look...lol I moved to Vero Beach three years ago from Georgia. I had purchased a Honda Element 2007 from CarMax in Atlanta 2012. Vatland Honda service department I moved to Vero Beach three years ago from Georgia. I had purchased a Honda Element 2007 from CarMax in Atlanta 2012. Vatland Honda service department has been unbelievable in their care and maintenance of this vehicle since the move. Well earlier this week (March 29-31, 2016) my wife and I started to talk about trading in the Element for a Pilot. We checked the CarMax site on Tuesday night since I had a good experience when purchasing the Element. We talked about five we were interested in. Just before turning for the night I stated why not look at the Vatland site since they would be the folks to service the new vehicle.So on Wednesday I looked to find a couple there we would like to see. While the Vatland's site I requested estimate on the possible trade in value of the Element. I filled in the questionnaire (real easy and simple). I also added in the notes that I would be in the service center on Thursday morning, 8 am to have a window fixed. So I arrived and was sitting in the waiting room when I observed one of the sales staff with clipboard looking over and in the Element.. Less than an hour I was down and back out doing other errands. I got a call from Vatland sales about my request for a estimate. I made a 2 pm appointment to stop and and see what they had to say. Once I arrived I was met by Jacques Pons, Sales Consultant. He took me out to the available Pilots and we chatted and he went to get a set of keys for a test drive. The drive and vehicle were GREAT, a 2015 Certified Pre-owned Honda Pilot. Now I figured it would be at least a week or two before we got everything looked at the various dealers, so I was not in a big rush. No pressure, hype or arm twisting took place, just conversation with Jacques, a fellow who seemed like a old friend. I had planned on taking money out of savings to pay off the Element to make any trade in bearable. I had a figure in mind what we would pay for the right vehicle, (low mileage, not too many extra and a ball park for total cost). Well Vatland Honda, Jacques Pons and the rest of the sales crew BLEW MY SOCKS OFF with everything they offered, trade in, price tag and on a PRIME model with way more bells and whistles that we need (but love to have). Needless to say in about three hours time, I now have that 2015 sitting fully registered in my driveway. I still don't believe it happened or how they managed to make such a fabulous deal. but they did. I loved the service department but can add that the sales department is the best I ever have dealt with EVER. on a scale from 1 to 10, they get 15 THANK YOU! More
by Bryan P
Employees Worked With
Jacques (aka Jack) Pons
March 23, 2016
Worst dealership in the state of Florida Will not ever go back to Vatland honda. From the beginning with Brandon Stone, he told the tires were new and found out later that the tires with 36,0 Will not ever go back to Vatland honda. From the beginning with Brandon Stone, he told the tires were new and found out later that the tires with 36,000 miles old. He did the car transfer from the old car to the new while I was in the finance department never asked for permission. Found a lot of things missing out of my car made several phone calls and nobody calls you back finally had to go in there after I found a cracked headlight and I was told that it had the 120 point inspection. Wrong again they ordered the lens headlight and had it installed and found another broken bracket in the back end of the car. Realized my car wash money was missing and after the repair was done was handed a bag of change filled with nickels and pennies from Brandon. Eas told this was my change. My car wash money was all quarters. At this point, I was Furious wanted to talk to Dave Vatland was told by him he was very busy but I told him I would wait told him all the issues and he sat there with a grin on his face and didn't seem to care at all he looked straight at me and said you're not getting new tires. THIS is the last time me or my family or friends or clients will ever use this dealership I want everyone to know how badly I was treated and how unprofessional the dealership is. More
by Marwin57
Employees Worked With
David Vatland, Dan Willard, Brandon Stone, Lon Mowery
March 21, 2016
A pleasant buying experience I bought a 2016 Honda Civic. Tom was very friendly and helpful but no high pressure. I feel it was an overall good car buying experience and I paid a I bought a 2016 Honda Civic. Tom was very friendly and helpful but no high pressure. I feel it was an overall good car buying experience and I paid a fair price. More
by Elaine
Employees Worked With
Robin Staples, Tom Aspromonte
March 18, 2016
Customer friendly Salesman explained all features of car and answered all questions. When it was determined that the exact car we wanted was not on the lot, they locat Salesman explained all features of car and answered all questions. When it was determined that the exact car we wanted was not on the lot, they located and delivered one from another dealer. More
by Rich
Employees Worked With
Jacques (aka Jack) Pons
March 17, 2016
Best in town. I visited vat land Honda to get my new car. Was a success. Best dealership in town. The sellers are kind and respectful. I love Vatland Honda. Ron I visited vat land Honda to get my new car. Was a success. Best dealership in town. The sellers are kind and respectful. I love Vatland Honda. Ron Perez is the best in Vatland Honda vero beach! More
by Media
Employees Worked With
Ronald Perez, Robin Staples
March 14, 2016
Bought a 2016 Honda Pilot Touing our salesman . Jacques Pons, was very polite and answered all our questions. He went beyond and above. I will recommend people to him. Everything w our salesman . Jacques Pons, was very polite and answered all our questions. He went beyond and above. I will recommend people to him. Everything went smoothly. I def will be back to this dealership. Thank You! Ernest & Diane Robbio More
by Ernie & Diane Robbio
Employees Worked With
Jacques (aka Jack) Pons, David Farewell
March 10, 2016
Very Good Experience at Vatland Honda Jacques Pons was my salesman and he was great, and spent a lot of time with me. He went over all of the aspects of my new car, so I would get to know Jacques Pons was my salesman and he was great, and spent a lot of time with me. He went over all of the aspects of my new car, so I would get to know. He went over it twice. I spent a lot of time with him. You can give him 5 stars. More
by Good experience at Vatland Honda
Employees Worked With
Jacques (aka Jack) Pons, Robin Staples
March 06, 2016
Great I would highly recommend Tom Aspromonte as your sales rep. He was very professional. Bought a CR-V last year and upgraded this year to an Odyssey. I would highly recommend Tom Aspromonte as your sales rep. He was very professional. Bought a CR-V last year and upgraded this year to an Odyssey. Tom was extremely helpful. He showed us how to use everything in the car. He paired my phone and garage door opener for me. Definitely will use Tom in the future. More
by eduardo
Employees Worked With
Tom Aspromonte
March 06, 2016
Excellent service-bought new car I bought my new car.It been grate experienced. customer service is excellent.nice and friendly environment. Jacques Pons is have a good knowledgeable I bought my new car.It been grate experienced. customer service is excellent.nice and friendly environment. Jacques Pons is have a good knowledgeable and helpful. happy buying....:) :) More
by ss1234
Employees Worked With
Jacques (aka Jack) Pons
