Vatland Honda

I contacted Rick first thing in the morning and signed for my new vehicle after work. There was no fuss, no hassle, it was all done by email, and I got a great deal! I will never buy another vehicle the for my new vehicle after work. There was no fuss, no hassle, it was all done by email, and I got a great deal! I will never buy another vehicle the "old way" again. Internet sales is the only way to go. More

Our only gripe is that we are never happy with a dealer who charges a "dealer fee for our business. We have experience with car sales and know that it is not necessary for the dealer to charge this fee un who charges a "dealer fee for our business. We have experience with car sales and know that it is not necessary for the dealer to charge this fee unless he is somewhat greedy. We were very satisfied with our salesman, in fact, if not for him we probably would not have bought from Vatland. We hope that someday there will be a truly honest dealer who will not CHARGE the customer to do business with them. Frank Betts More

Salespeople were efficient and financing was accomodating. Overall a pleasant and stressless experience. This is our 2nd car purchased from this dealership. The only problem was some minor co accomodating. Overall a pleasant and stressless experience. This is our 2nd car purchased from this dealership. The only problem was some minor coffee/coke stains on the car when we came to pick it up. These were easily wiped off. More

We were very pleased with all aspects of the purchase of the car. Our salesman was very nice and personable and made sure we knew our car before we pulled out of the lot. He never presured us but stayed i the car. Our salesman was very nice and personable and made sure we knew our car before we pulled out of the lot. He never presured us but stayed in touch with us periodically. When we determined to trade our SUV for a smaller vehicle Vatland was our first choice even though we had to pass another dealership on our 20 mile trip to Vero. We have already recommended them to a friend and will continue to do so. More

Our salesman was extremely polite and courteous and customer focused. Price was the major disappointment; we overpaid... Our trade-in value fell $500 from, Saturday to Monday (over the weekend when we customer focused. Price was the major disappointment; we overpaid... Our trade-in value fell $500 from, Saturday to Monday (over the weekend when we were making our final purchase decision). We paid $175 more than if we had bought from a dealer Orlando, 90 miles away, based on a written firm quote. This premium was well worth it based on the value of our time and to buy locally where we plan to service our new car. However, the 'new' trade-in value on Monday fell $5000, which was $645 less than AutoTrader.com guaranteed trade-in value which we mentioned to the salesman before writing the deposit check (I should have walked out at that point and I bet they would come after me and honored the AutoTrader.com guaranteed value---my big mistake). The AutoTrader.com value was also guaranteed by two dealerships, one local and one in Orlando. Because of our desire to buy locally, we got a car that sat at the dealership in Orlando for 7 months (which we only found out after we got the car home)-since it was a transferred car it probably is fair that they sent our dealer an older car, I guess anyone of their choosing. When we this to the attention of our salesperson at the local dealership where we purchased the car, they gave us a $25 service credit--a major disappointment (they don't seem so concerned about customer satisfaction after the sale, despite us receiving lots of letters from the dealership that came in the mail afterward promising complete customer satisfaction). While the local dealership seems like a very nice place to service our Civic EX-L, we look back and regret overpaying $475 just because of the drop in trade value over the weekend. In summary, the salesperson was extremely polite and courteous, but we should have gotten the originally promised and guaranteed $8,300 trade-in value for our 2007 Hyundai Sonata Limited with moonroof/sunroof and multi-MP3/CD (in clean/very good condition)--we only got $7,800. If you think our trade-in concern is unfounded checkout KBB, edmunds.com, or AutoTrader.com and check for yourself. I knew going in I should have concentrated on ALL of the following: the new car price after all discounts and incentives, the trade-in value, and MOST IMPORTANTLY the final 'out the door price. So in summary, 1. The premium for buying local was only $170 and was well worth the value of our time and for buying at the local dealership where we will likely service our car. 2. Our only real complaint is the drop in our trade-in value from Saturday to Monday of $500. Since they gave us a $25 service credit, the net difference is $475. It's my fault for not being firm on this point, but in the end, it was my fault. $475 is not a lot of money for most people, but the principle of changing a written trade-in value in 48 hours is quite unfair. 4. We asked the dealer for an additional service credit to make us whole or a lesser amount to at least acknowledge the change in trade-in value might not have been the best thing to do. They have said as of today that they stick to their deal and that there are no BEST prices, only fair and unfair deals. They said we got a FAIR deal. If they had honored the original written trade-in value, I'd say we got a very good deal, but the the salesman's attitude can be summed up in this actual quote from an email I just received from him, "Really wish I never sold you the car. Some people are just never happy." That's a really sad comment. I've never stated anything that was not factual. More

I spoke with Rick for a few weeks, he was informative, kind, and knowledgable on anything I had questions on. He answered the phone with a smile, and was easy to relate to. I was able to give him my goal kind, and knowledgable on anything I had questions on. He answered the phone with a smile, and was easy to relate to. I was able to give him my goal, and he was able to meet it 100%. Thank you! More

A great experience I get what I want at the price I hope for without the traditional pressure or gimmicks. We have two cars one for my dauther a lease deal and one for me purchased. I trade a Honda Acco for without the traditional pressure or gimmicks. We have two cars one for my dauther a lease deal and one for me purchased. I trade a Honda Accord 2009 LX that do not have the all the finese of the 2010 XL More

I was searching the Web for a pre-owned Honda Ridgeline . I was searching the Web for a pre-owned Honda Ridgeline . I was contacted quickly by Rick Fuss in sales and he shared information about the Rid I was searching the Web for a pre-owned Honda Ridgeline . I was contacted quickly by Rick Fuss in sales and he shared information about the Ridgeline for sale . He arranged an appointment for me to view the vehicle , shared additional detailed information regarding the vehicle's history and negotiated a fair price . He was friendly , with a "no Pressure " approach and was diligent in following up on any questions or concerns that I may have expressed . I have purchased a number of vehicles over the years , and found this overall experience to be completely positive . My Ridgeline was completely detailed and ready for me to pick up as promised . More

We had been shopping at several other dealerships and to tell you the truth we were not impressed! Vatland and especially Rick Fuss was very straight forword on the price of the car. Shopping for a car is n tell you the truth we were not impressed! Vatland and especially Rick Fuss was very straight forword on the price of the car. Shopping for a car is not an easy task but I must say that our experience at Vatland was exceptional. We will recommend them to our friends!! More

I wouldn"t go as far as not to recommend Vatland Honda I wouldn"t go as far as not to recommend Vatland Honda but I have to say that I was greatly disappointed that my windows were not trinted and Vatland I wouldn"t go as far as not to recommend Vatland Honda but I have to say that I was greatly disappointed that my windows were not trinted and Vatland did not offer to do it as a courtesy. I have two friends that recently bought a new Toyota and a new Ford and both dealers tinted their windows. I couldn"t lie and say that Honda tinted mine. They were very surprised and I was a little embarrassed!! More